- Jazz Pharmaceuticals (Albany, NY)
- …and Company goals, establishes open and honest communication with peers and senior leadershipDemonstrates expert knowledge of Epidiolex, customer base (HCP and ... senior leadershipMaintains exceptional knowledge of: disease state, product, customer , rare/orphan drug market, epilepsy market, competitive products and the… more
- Amazon (New York, NY)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by… more
- SHI (Albany, NY)
- **Job Summary** The Sr . ITAM Customer Success Manager ( SR . CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. ... Wrapping 2** \#LI-AJ15 Refer a friend to this job (https://careers-shi.icims.com/jobs/16717/ sr .-itam- customer - success - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help… more
- Trellix (Albany, NY)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Albany, NY)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Trustmark (Albany, NY)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Intuit (New York, NY)
- …Development, Product Management, Marketing, Sales, and Service Experience Design. Reporting to the Senior Manager of Operations & Quality, you will help to ... Experience working with Account Management, Product Management, Sales, or Customer Success teams is a plus How...How you will lead + Work closely with the Senior Manager of Operations & Quality to… more
- Lumen (Albany, NY)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- Amazon (New York, NY)
- …potential and sustainable business advantages of AWS cloud. As an Amazon Web Services (AWS) Sr . Customer Solutions Manager , you will be responsible for ... companies and believes that world-class support is critical to customer success . AWS Support also partners with...program completion - 4+ years of experience in a customer -facing role, engaging with senior customer… more
- Fiserv (New York, NY)
- …and optimize campaign and lead lifecycle operations across marketing, sales and customer success , including processes, workflows, and automations that drive team ... impact on a global scale, come make a difference at Fiserv. **Job Title** Sr . Manager , Marketing Operations **About BentoBox & Our Mission** **BentoBox** **,**… more
- Amazon (New York, NY)
- …wide initiatives? The Americas Delivery Service Partner (DSP) team is looking for a customer -obsessed Sr . Program Manager to build scalable solutions for our ... of the program, and create simple solutions. As the Sr . Program Manager in DSP Accountability, you...dive deep data and process, work backwards from the customer , and implement solutions. You will deeply understand processes,… more
- CBRE (New York, NY)
- Sr . Workplace Experience Manager Job ID...work better than it's ever been. **JOB SUMMARY** The Senior Experience Manager serves as a primary ... Manager , Experience Manager or Event Manager ). Prior supervisory & customer service experience...education, training, and experience. The minimum salary for the Sr . Workplace Experience Manager position is $130,000… more
- Amazon (New York, NY)
- Description The Kids & Family Sr . Marketing Manager will be the canon expert on the kids & family audience segment and genre for Wondery fostering long term ... relationships with our customers and fueling fandom. The Sr . Marketing Manager for K&F will have...will have a deep understanding of the audience and customer journeys to create holistic slate, show launch and… more
- Amazon (New York, NY)
- …to challenge the status quo, and who are energized by identifying and solving customer problems for highly scalable and available systems on a global scale. We ... escalations with a data-driven approach to build trust with Sr . leaders. Why Amazon Foundational Security Services (AFSS)? At...we raise the bar for ever-improving security to maintain customer trust and continue to delight our customers. Our… more
- Amazon (New York, NY)
- …customer , you've come to the right place. Amazon Ads is looking for a Senior Risk Manager , Global Release Management to lead release management globally for ... on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you're interested… more
- PNC (Madison, NY)
- …an opportunity to contribute to the company's success . As a Business Analytics Manager Sr within PNC's Retail Lending organization, you will be based in ... basis. Some responsibilities may be performed remotely, at the manager 's discretion. This is a high visibility role with...informing your findings on current and proposed strategy to senior management for review. In this role you will:… more
- J&J Family of Companies (Albany, NY)
- Sr . Global Product Manager - 2406192767W...world's most pressing healthcare challenges. We know that the success of our business - and our ability to ... **Description** Johnson & Johnson is currently seeking a ** Sr . Global Product Manager ** to join our **Abiomed** Team located in Danvers, Massachusetts. We are… more
- Lumen (Albany, NY)
- …and partners. You will work closely with engineering, design, marketing, sales, and customer success teams to drive the product vision, strategy, roadmap, and ... world and shape the future. **The Role** As a Sr Product Manager for the Wholesale segment,...ideation to launch to optimization. + Conduct market research, customer interviews, competitive analysis, and data-driven insights to identify… more
- Windstream Communications (Rochester, NY)
- Kinetic Ops - Sr Product Manager (REMOTE) Greenville, SC, USA * Rochester, NY, USA * Twinsburg, OH 44087, USA * VirtualReq #396 Wednesday, April 10, 2024 ... world of infinite possibilities! ** ** As a Product Manager for Kinetic (Windstream's B2C brand) you will be...and workflow applications over time. . Collaborate with two senior Product Management professionals to define and develop new… more
- UKG (Ultimate Kronos Group) (Albany, NY)
- …ensure successful completion of project discovery sessions * Determine and document customer success criteria * Maintaining adherence to UKG implementation ... Sr Services Project Manager **General Information**...plans, issues lists, communication plans, project schedule with the customer ) * Assisting Practice Manager by accurately… more
