- Microsoft Corporation (New York, NY)
- …with various internal and external teams to resolve customer issues. Mentors others the on Support Escalation Management team. Acts as a key member of ... of your employment with Microsoft and the country where you work. #CES #CSS #ACT Support Escalation Management IC4 - The typical base pay range for this role… more
- Oracle (Albany, NY)
- …database + Personal/enterprise network exposure + Experience providing phone-based customer/technical support and escalation management + Experience in ... III, your primary task will be to provide mission critical incident management support and service restoration to Oracle Health customers. You will perform… more
- MongoDB (New York, NY)
- MongoDB Technical Services' Escalation Engineers are at the forefront of problem solving with key customers on our most visible and escalated issues. They combine ... in the United States. This role specifically follows a weekend support model (Wednesday-Sunday, Saturday-Wednesday, or Friday-Tuesday, with the next two days… more
- Citigroup (Getzville, NY)
- …to ensure appropriate escalation in according with Issue Management and Escalation Policies. + Support management in the review and challenge ... Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management , Issue Management , Risk … more
- Fortress Brand (New York, NY)
- …within your pod, fostering high-level relationships with client leadership and providing escalation support to account management teams. + Collaborate ... from a 360 perspective. We work effectively to give every client the hands-on support , niche knowledge, and first-access they need to win in the world's most… more
- M&T Bank (Buffalo, NY)
- …in accordance with the Company's Risk Appetite. + Identify risk-related issues needing escalation to management . + Promote an environment that supports belonging ... **Overview:** Serves as a member of the Management Development Program (MDP) and participates in ten weeks of Core Training and one year of On-the-Job (OJT)… more
- M&T Bank (Getzville, NY)
- …in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management . + Promote an environment that supports belonging ... **Overview:** The Customer Asset Management (CAM) Operations Development Program enables participants to...most of whom, are located in Buffalo, NY. We support CAM in its mission to help borrowers overcome… more
- M&T Bank (Buffalo, NY)
- …presentations to include, but not limited to business monitoring and financial analysis for escalation to all levels of senior management , as well as multiple ... of data over multiple disciplines and communicate that to management to support business decisions + Responsible...the Company's Risk Appetite. + Identify risk-related issues needing escalation to management . + Promote an environment… more
- TD Bank (New York, NY)
- …Privacy, IDA, CBA, SOX, Basel etc.) + Supports enterprise-wide operational risk escalation , review and approval processes, data management , policies and risk ... you more specific details for this role. **Line of Business:** Risk Management **Job Description:** The Group Risk Specialist provides a comprehensive and diverse… more
- Capital One (Albany, NY)
- …a team of individual contributors in providing superior client engagement and relationship management support . They will act as a senior level ambassador and ... Sr. Director, Relationship Management - Payments Network (Remote Eligible) The Sr....point of escalation between internal and external constituents and drive goals… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- …regarding Standard Operating Procedure (schedules, after hour support , ticket management and assignment, call escalation ). + Continuously improves processes ... and office locations. Primary areas of responsibility include end user support , providing modern devices to employees, elevating employee experience, ensuring site… more
- M&T Bank (Buffalo, NY)
- …accordance with the + Company's Risk Appetite. Identify risk-related issues needing escalation to management . + Adhere to department timelines and deliverables. ... responsible for a broad range of financial and operational support activities. The department works to ensure the overall...the Company's Risk Appetite. + Identify risk-related issues needing escalation to management . + Promote an environment… more
- JPMorgan Chase (New York, NY)
- …values innovation and collaboration, we want to hear from you. **Job responsibilities** + Support Vendor Risk Program leads with early escalation to HR Controls, ... risks, decision rationale, and key factors + Enhance risk review and issue management processes; support change adoption and provide SME guidance on vendor… more
- MTA (Brooklyn, NY)
- …contact for treatment and escalation if needed, and provides operational support for case management and litigation. Responsibilities + Identifies and ... Assistant Director - Workers Compensation (Case Management ) Job ID: 13690 Business Unit: New York...employee claims questions and treatment options available as an escalation point from TPA and ensuring trust is maintained… more
- Capital One (Albany, NY)
- …technical, hands-on role focused on advanced troubleshooting, incident response, and problem management . You will serve as a specialized escalation point, taking ... Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote)...cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to… more
- US Tech Solutions (New York, NY)
- …working with external partners and internal stakeholders. + Experience with escalation management and conflict resolution. **Skills:** + Strong partnership ... Analytical mindset with the ability to interpret and present data insights. + Escalation management and problem-solving skills. + Excellent written and verbal… more
- M&T Bank (Buffalo, NY)
- …in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management . Promote an environment that supports diversity and ... in accordance with the Company's Risk Appetite. + Identify risk-related issues needing escalation to management . + Promote an environment that supports belonging… more
- Wells Fargo (New York, NY)
- **About this role:** Wells Fargo is seeking a Lead Treasury Management Consultant within Global Payments and Liquidity as a part of Enterprise Functions. Learn more ... and act as key participant in large scale planning for Treasury Management Consulting functional area + Review and analyze complex multi-faceted, large scale,… more
- Amazon (New York, NY)
- …to Amazon Corporate employees * Provide end user, Windows/Mac/Linux OS deployment and support * Perform hardware procurement and asset management * Troubleshoot/ ... to join our IT Services organization as an IT Support Engineer. IT Support Engineers work with...* Working closely with partner teams including hardware deployment, Escalation and MeetEx to drive continuous improvement of the… more
- SMBC (New York, NY)
- …increasing automation, and delivering actionable data insights. As the Executive IT Support Lead for the Americas Division, you will play a critical leadership ... team. Your responsibilities will include shaping and enhancing Technology Operations support , driving continuous improvement in the end-user experience for SMBC… more