- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical ... support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony...years of experience providing computer/network user support in a help desk environment (additional 4 years of… more
- Empire State University (NY)
- …and Service Desk teams. + Contribute to knowledge base and Tier 2 self- help documentation. Job Requirements: Required Qualifications: + Associate degree ... compliance with SUNY Empire policies. + Provide Tier 2 support for Technical Support Specialists...Human Resources at ###. In accordance with the Title II Crime Awareness and Security Act, a copy of… more
- City of New York (New York, NY)
- …contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be ... City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return...Configuration Manager (SCCM) infrastructure, support its end users, provide Tier I- II and III support for DSS/HRA/DHS… more
- Pfizer (Pearl River, NY)
- …design and process development capabilities to expedite the delivery of top tier medicines to patients globally. By integrating advanced scientific knowledge with ... and troubleshooting of moderately complex liquid handler methods and ( ii ) authoring qualification and validation documents, change control requests, and… more