- Insight Global (Reston, VA)
- …Bachelor's degree or equivalent experience, with over 5 years of direct service desk experience. Certifications: ITIL v4 Technical Skills: Proficient in ... keep, and process your private information, please review Insight Global 's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements… more
- System One (Washington, DC)
- Service Desk Engineer **Employment Type:** Full Time **Date Posted:** 6/2/2025 **Location:** Washington, DC **Pay Range:** $28.00 - $32.50 per Hour **Job ... Number:** JO-2506-2658 **Primary Function** The Service Desk Engineer provides first‐line...characteristic protected by applicable federal, state, or local law. ** Global HQ** 6402 Arlington Blvd, Suite 1020 Falls Church,… more
- Insight Global (Andrews Air Force Base, MD)
- Job Description Serve as a Level 2 escalation point for the Service Desk , providing support for a diverse end-user population. Oversee the VMware Horizon VDI ... keep, and process your private information, please review Insight Global 's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements… more
- ISC2 (Washington, DC)
- …and end-user escalations. This position serves as the **primary escalation point** for the Service Desk and is expected to lead in issue resolution across ... of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We...+ Serve as the primary escalation point for complex Service Desk incidents and requests, including user… more
- SHI (Washington, DC)
- …technical issues, and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include ... and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000...professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and… more
- NTT America, Inc. (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as well as ... organization, apply now. We are currently seeking a MECM/SCCM Engineer - US Citizen with Secret Clearance to join our...of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. You will be part of a… more
- V2X (Springfield, VA)
- … request, incidents, and problems as escalated by the IT Enterprise Service Desk . Network Engineers support the production and documentation maintenance ... professionalism. We have a great opportunity for a Network Engineer IO&M - active TS/SCI clearance in Springfield, VA....differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk /team requests. + Communicate effectively (in oral and ... Description:** General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator Advisor experience to join… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in ... through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication during every interaction… more
- General Dynamics Information Technology (Fairfax, VA)
- …Services Directorate consist of two teams: the Business and Finance Team and the Service Desk . + The Business and Finance Team serves as mission support ... forecast spending over the next five years. + The Service Desk Team provides essential support services...+ .NET Developer + Agile Coach + AI/ML Software Engineer + Business Analyst + Customer Experience Analyst +… more
- ServiceNow, Inc. (Vienna, VA)
- It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today - ... ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over...critical partner to Renewals, Sales, Customer Success, and Deal Desk teams, ensuring that every renewal is structured correctly,… more
- Cambridge International Systems Inc (Mclean, VA)
- When you join the Cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and ... hardware within off-hours maintenance windows in order to comply with uptime service level agreements (SLAs) + Provide training on highly sophisticated third-party… more
- M. C. Dean (District Of Columbia, DC)
- …responsible for monitoring and operating the Building Automation System and sometimes answering the Service Desk phone and creating work orders in the site work ... recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company's capabilities include electrical, electronic security,… more
- Bilfinger Industrial Services Inc. (Reston, VA)
- …GenMgmt_ProgressiveIdeas Nearest Major Market:Washington DC Job Segment: Project Manager, Engineer , Construction, Help Desk , Information Technology, Technology, ... agreements, in order to propose solutions, identify improvements, enhance customer service and retention, and grow business + Safety: Ensures compliance with… more