- Waste Connections (Dartmouth, MA)
- **Harvey Waste & Recycling,** a Waste Connections Company is looking for a High Energy ** Call Center Representative ** to join the team at our Hauling ... drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are: + Answering customer calls and… more
- South County Hospital (Wakefield, RI)
- …403b, PTO, and a broad range of career development benefits and opportunities. On- call Representatives are responsible to answer all calls received in a courteous ... and professional manner and see all calls through to resolution, collaborating with other staff as needed, to ensure that patients, providers, and/or staff, have the information and assistance they need and maintain SCH's positive reputation. This may include… more
- Cardinal Health (Providence, RI)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Cardis Furniture & Mattresses (Swansea, MA)
- …day by delivering extraordinary service and value to each customer, every day. A Call Center Customer Service Representative I is responsible for producing ... and the communities we serve. The main role of the Customer Service Representative I - Call Center is to respond to incoming calls and electronic messages… more
- CVS Health (Providence, RI)
- …able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour ... and every day. **Position Summary** **As a Technical Support Representative , you will be working in a positive cultural...connection was interrupted. You may also come into the call center to work if you prefer… more
- CVS Health (Providence, RI)
- …with advanced notice due to business need. + **Holiday/PTO Requirements:** As a 24-hour call center operation, we will treat holidays as normal working business ... an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team. This...equipment. **Required Qualifications** + 1+ years of experience in call center environment. + Experienced in a… more
- CAI (Providence, RI)
- …of issues, including claims and continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties + ... Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...service preferred + Experience in a healthcare customer service call center setting + Strong communication skills,… more
- Cognizant (Providence, RI)
- …in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... a wide variety of industries. The **Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success… more
- Highmark Health (Providence, RI)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- Sharecare (Providence, RI)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Highmark Health (Providence, RI)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- Cardinal Health (Providence, RI)
- …be proficient in both English and Spanish languages + Customer service experience in a call center environment is desirable + Basic knowledge of, or ability to ... with the highest degree of courtesy & professionalism, with the goal of one- call resolution & patient retention. + Maintains a working knowledge of all company… more
- Navy Federal Credit Union (Newport, RI)
- …skills Desired Qualifications + Experience in member/customer service preferably in a call center , retail banking or financial institution + Experience in ... working in a credit union environment Hours: Available Monday - Saturday, hours based on business needs. Location: 657 Peary Street, Newport, Rhode Island 02840 Based upon business needs, this position may require working at or transferring permanently to… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... quality assurance program creation or execution. + Experience with call center call monitoring/recording software....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- CenterWell (Providence, RI)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...in mail order and/or retail pharmacy setting + Previous call center experience in a pharmacy setting… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …supporting DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively build positive ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video… more
- Otsuka America Pharmaceutical Inc. (Providence, RI)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... so that others can too." Patients are at the center of our purpose as we seek to discover...within the CNS TA. + Act as a company representative and advocate in relevant medical and scientific communities… more
- Talen Energy (Dartmouth, MA)
- …per week as dictated by plant operations - including but not limited to call -in's; vacations; outages (forced, & scheduled). **What you have:** + Ability to work in ... varied rotating shifts including weekend and holiday coverage. "On Call " status may be required. + Ability to read...Demands: The physical and mental demands identified below are representative of those that must be met by an… more