- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Cardinal Health (Providence, RI)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Thales (North Kingstown, RI)
- …the Americas referral program for external candidates: Tier 1 - $2500 Referral Bonus. Provide quality service to our customer 's by the internal auditing of ... kit product to ensure that the highest production and quality is achieved according to established standards and procedures....be detail oriented and highly focused to meet the customer 's expectations. + Ability to work independently with minimal… more
- Lineage Logistics (Fall River, MA)
- …+ Demonstrated supervisory skills with emphasis on guiding and developing a team, customer service , communications, and planning + Ability to work in ... and verify all inbound and outbound product to ensure quality standards are met + Ensure accuracy and legal...checks + Identify facility training and support needs on quality systems, policies, procedures and processes **MINIMUM REQUIREMENTS** +… more
- Motion Recruitment Partners (Providence, RI)
- …response efforts as required **Requirements** + 3-5 years of experience in quality assurance or customer service (utility experience a plus) + Strong ... Island **Onsite** Contract **Our direct client is seeking a Quality Specialist - Customer Service ...to make their needs known in advance. **Posted by:** VMS Sourcing **Specialization:** + Quality Assurance /… more
- Vontier (Providence, RI)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- CVS Health (Newport, RI)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Providence, RI)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- IGT (West Greenwich, RI)
- …standards, regulatory requirements, and customer expectations. This role involves leading quality engineering, quality assurance and quality control ... root cause analysis and corrective/preventive action initiatives to resolve quality issues while collaborating with Field Service ,...+ Knowledge and expertise to manage and develop the quality assurance and quality control… more
- Textron (Coventry, RI)
- …procedure documentation, detail oriented and organized, strong communication skills, customer service experience, interpersonal skills, excellent verbal and ... role\.Knowledge of AS9100 Standards and their application in maintaining quality assurance \.Proficiency in MS office productsASQ Certification… more
- Prime Therapeutics (Providence, RI)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Intertek (Providence, RI)
- …go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality ... Assured Intertek is a world leader in the Quality Assurance market, with a proven, high-...quality business model and a global network of customer -focused operations and highly engaged subject matter experts. With… more
- Veterans Affairs, Veterans Health Administration (Providence, RI)
- …Knowledge of policies and procedures of clinical laboratory testing. Knowledge of laboratory quality control and quality assurance principles. Knowledge of ... theories that support sound, independent work Knowledge of laboratory quality control and quality assurance ...other members of the health care team, external relations, customer service , and patient education. Reference: For… more
- Cardinal Health (Providence, RI)
- …collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may ... data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire… more
- Pearson (Providence, RI)
- …: Contribute to periodic audits of data within business systems/platforms. + **Data Quality Assurance ** : Work with the Analytics organization to ensure data ... with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. +...with SQL, Python, or Java Script + Experience with Quality Assurance Platforms/ CalabrioOne a plus +… more
- Fujifilm (Providence, RI)
- …Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist ... in driving all aspects of customer support related issues, and problems, requiring escalation or...of progressive experience as a Technical, Systems, Software or Quality Assurance Engineer in Medical IT and/or… more
- ASM Research, An Accenture Federal Services Company (Providence, RI)
- …with end users to provide assistance and guidance + Support with knowledge management, quality assurance , reporting insights, as needed + Attains a minimum of ... in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket… more
- System One (Providence, RI)
- …visualizations of data + Adhere to departmental processes and guidelines, standards and quality assurance routines + Connect key insights to business outcomes ... sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an… more
- Amazon (Fall River, MA)
- …* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance , Human Resources to develop plans to meet business ... a team of 5+ employees - Experience with process improvements - Excellent customer service , communication, and interpersonal skills Amazon is an equal… more
- Amazon (Fall River, MA)
- …* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance , Human Resources to develop plans to meet business ... their shifts to maintain the highest levels of safety, quality , attendance, and performance. You will also play a...improvements (Lean process, Kaizen, and/or Six Sigma) - Excellent customer service , communication, and interpersonal skills -… more