- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service ... 2nd, or 3rd). + Deliver a comprehensive range of IT support services, covering devices and network...support , and assistance to walk-in customers at the Service Desk . Enter problem reports into the… more
- Leidos (Norfolk, VA)
- …our community. Our Mission, Vision, and Values guide the way we do business. The SMIT Service Desk has an opening for an experienced Technical Lead to work in ... individual or classroom training instruction. **Primary Responsibilities:** **As a Service Desk Technical Lead, you will:** +...+ Provide escalation follow-up + Mentor and provide operational support to agents + Coordinate with OST to ensure… more
- Leidos (Norfolk, VA)
- …our community. Our Mission, Vision, and Values guide the way we do business. The SMIT Service Desk RDM Team has an opening for an experienced technician to work ... end-users of the organization's products and services. **Primary Responsibilities:** **As a Service Desk RDM Technician, you will:** + Use automated information… more
- Leidos (Norfolk, VA)
- **Description** The SMIT Service Desk Tier I Team has an opening for multiple entry level technicians to work in our Norfolk, VA office. This team provides Tier ... for end-users of the organization's products and services. **Primary Responsibilities** **As a Service Desk Tier I Technician, you will:** + Use automated… more
- ChenMed (Newport News, VA)
- …and, as such, serves as a patient advocate delivering and providing exceptional customer service . The incumbent in this role checks patients in to and out of the ... medical clinic and provides basic secretarial and administrative support . A successful Care Facilitator possesses a strong commitment to providing superior … more
- CACI International (Hampton, VA)
- …**Opportunity:** CACI is seeking a highly motivated and experienced Enterprise IT Service Manager (Swing Shift) to support our US Air Force customer at ... IT Service Manager - Swing Shift Job Category:...DCGS) and is integral to the success of the Enterprise Service Desk . As the first point of contact… more
- Trace Systems Inc (Portsmouth, VA)
- … support equipment, etc.). + Knowledge to operate software applications which support service desk operations (eg caller ticket documentation application) ... Job Overview Job Title: IT Analyst Lead Job Location: Portsmouth, Virginia Job...switches, routers, etc., and the cabinets and infrastructure to support these devices. + Developing, designing, documenting, maintaining, evaluating,… more
- BAE Systems (Norfolk, VA)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST ... Description** **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate...and high-performance computing services. You'll also provide Tier 1 support for remote access and service capabilities,… more
- Serco (Virginia Beach, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... as a **FST Network Lead** providing engineering and logistics support including dockside and at-sea troubleshooting and repair of...mission systems to troubleshoot, repair, test, and return to service . + Conduct all tenets of In- Service … more
- V2X (Virginia Beach, VA)
- …(3) years' of experience with DOD C4ISR systems which includes 24/7/365 help desk support , conducting training, on-site technical support , and ... a "Relevant Technical Discipline" + ALLOWABLE SUBSTITUTION: + Military service in an IT -related rating/MOS, may be...AA degree. + Four (4) years of experience in support of Defense IT systems may be… more
- Serco (Virginia Beach, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... support to Audio Visual (AV)/ Video Teleconference Center (VTC) systems and IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning,… more
- V2X (Virginia Beach, VA)
- …+ Prior military service , preferably USN or USMC, in the IT , Intelligence, Cryptological, or Aviation support communities. + Prior experience supporting ... a relevant technical discipline + Allowable Substitution: Experience in support of Department of Defense IT systems,...DOD C4ISR systems and networks which includes 24/7/365 help desk support or on-site technical support… more
- Serco (Virginia Beach, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... peers as a **FST Member** providing engineering and logistics support including dockside and at-sea troubleshooting and repair of...mission systems to troubleshoot, repair, test, and return to service . + Conduct all tenets of In- Service … more
- Alaka'ina Foundation Family of Companies (Fort Eustis, VA)
- …a ticket that describes the work to be performed. + Operate the Service Desk with Tier II systems support , to include providing on-site services for walk-in ... Fort Eustis, Virginia. DESCRIPTION OF RESPONSIBILITIES: + The individual shall provide desktop support services, respond to, and resolve service requests. + The… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …Hospitality Property Management EDI RIB Services and Release Management Automation Support SharePoint Identity Management Service Desk Applications ... of Systems, Applications and/or Services (Hardware & Software). - Prioritize and respond to Service Desk requests within the parameters set forth by NEXCOM SLAs.… more
- City of Norfolk, Virginia (Norfolk, VA)
- …and security issues. + CUSTOMER SERVICE /HELP DESK : Provide excellent customer service and IT support to all agencies. This includes diagnosing and ... business function and organizational needs, while balancing security and support requirements. IT sets technology policy direction...Office products including Outlook, Word, and Excel + Help Desk or field service technician tasks and… more
- Ferguson Enterprises, LLC. (Newport News, VA)
- …hardware issues. + Maintain inventory records for hardware and software assets. + Support IT projects including hardware refreshes, system upgrades, and rollout ... Fundamentals, or equivalent. + Experience with ticketing systems (eg, ServiceNow, Jira Service Desk , Zendesk). + Exposure to scripting (PowerShell, Bash) for… more
- UIC Government Services and the Bowhead Family of Companies (Norfolk, VA)
- …requirements, and support functional enhancements. + Utilize the National Help Desk Service Manager (NHDSM) or similar ticketing system to log, track, ... procedures, job aids, and knowledge-base articles. + Provide customer service support , including responding to inquiries, guiding... experience, preferably with experience in the National Help Desk Service Manager (NHDSM) or a similar… more
- V2X (Virginia Beach, VA)
- …US Coast Guard, or US Navy equivalent + Prior military service in the IT , Intelligence, or Aviation support communities + Experience with CANES or other DoD ... at your home base and assist the PMA-281 Help Desk with customer support . + As an...and an additional four (4) years of experience in support of Defense IT systems can be… more
- Cambridge International Systems Inc (Norfolk, VA)
- …as an NQV. Technical Expertise: + Proficiency in Enterprise Mission Assurance Support Service (eMASS) and DoD Application and Database Management System ... We are currently seeking a Fully Qualified Validator to support operations in Norfolk, VA. This is a full-time...Cyber Workforce Framework (DCWF). + Conduct independent validations of IT systems in accordance with RMF, NIST, and Navy… more