- Danaher Corporation (Boston, MA)
- …Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Director , Customer Success is responsible ... role with direct reports based in the US and EMEA. The Director of Customer Success will collaborate closely with cross-functional teams including, sales,… more
- Datavant (Boston, MA)
- …life experiences to realize our bold vision for healthcare. We are seeking an experienced Director of Customer Success to lead and grow a high-performing ... data partner within your accounts. You'll manage a team of Customer Success professionals, coach for growth and execution, and develop scalable processes… more
- EPAM Systems (Boston, MA)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... across many stakeholders in the construct of delivering overall success for the customer + Develop effective relationships with key internal executives, Business… more
- FranklinCovey (Boston, MA)
- …our Director of Revenue Operations of Customer Growth and our Sr. Director of Customer Success . The position will co-own the go-to-market (GTM) ... Enterprise Domestic Regions Admin **Status:** Full-Time Exempt **Reports to:** Director of Revenue Operations, Customer Growth **Location:**...third of this role will focus on our Client Success team, with the other two thirds supporting our… more
- Wolters Kluwer (Waltham, MA)
- We are seeking a highly motivated and strategic Partnership Success Director to oversee and manage all aspects of partner relationships within the Clinical ... Work closely with internal teams, including product, sales, marketing, and customer success , to align partnership activities with company goals… more
- Sanofi Group (Cambridge, MA)
- **Job title** : Associate Director of Leadership Excellence and Customer -Facing Skills **Location:** Cambridge, MA Morristown, NJ (Hybrid) **About the Job** ... spirit by speeding up the decision making. The Associate Director of Leadership Excellence & Customer -Facing Skills...equipped with the skills and competencies to drive the success of our business. Critical to this role is… more
- Verint Systems, Inc. (Boston, MA)
- …Learn more at www.verint.com . **Overview of Job Function:** Verint's Strategic Customer Engagement Director focuses on building long-term, mutually beneficial ... ensuring customer satisfaction and retention. The Strategic Customer Engagement Director acts as a bridge...customers toward optimized outcomes + Develop and execute Joint Success Plans aligned to customer goals, tracking… more
- Rhythm Pharmaceuticals (Boston, MA)
- …together. Opportunity Overview Reporting to the Head, North America Training, the Director of Customer Facing Training is responsible for the development ... of training programs and processes in support of all North American (NA) customer facing roles, ensuring the successful growth of IMCIVREETM and launch of future… more
- GoTo (Boston, MA)
- … customer insights. You will work closely with engineering, marketing, sales, and customer success teams to ensure our data products deliver exceptional value ... blaze your own trail with us. As the Senior Director or Director of Product Management for...data products. + Work closely with marketing, sales, and customer success teams to ensure successful adoption… more
- Takeda Pharmaceuticals (Lexington, MA)
- …is true to the best of my knowledge. **Job Description** **About the role:** The Director , Customer & Business Insights leads and manages a team responsible for ... execution. This leader serves as the "voice of the customer " and must then translate " customer learning"...prioritize work and allocate resources accordingly are key for success . **How you will contribute:** + Leads a team… more
- Norstella (Boston, MA)
- …effectively internally cross collaborate with Pre & Post sales Solution Specialist, Customer Success , Consultants, Account based Marketers, Product and Content ... are seeking a confident, driven and business-focused Global Accounts Director with documented success in exceeding sales...designated Key Accounts base to ensure high levels of customer retention and revenue growth * Strategically map out… more
- Sunrise Senior Living (Burlington, MA)
- …**Executive Director ** is responsible for overall leadership, management, and success of their community. These responsibilities include but are not limited to ... & services to seniors better than anyone. The Executive Director is expected to create, in alignment with our...the organization's vision and values. + Communicates a clear, customer focused vision, based upon a Resident Centered Model… more
- State of Massachusetts (Boston, MA)
- …and Workforce Development (EOLWD)'s Department of Economic Research (DER) is seeking a*Deputy Director *who will assist the Director of DER in the direction, ... services for the Unemployment Insurance (UI) Program. The Deputy Director , along with the Chief Economist and the ...resources for meeting all program, contract, and agreed upon customer requests. Identify and secure fiscal and other agency… more
- Pegasystems (Waltham, MA)
- …service "transformation * Partner with Pega Product Management, Engineering, and the Customer Success organization to define, maintain and leverage account ... strategic initiatives identified in partnership with various stakeholders such as Customer Success , Service Assurance, Technical Support, Software Engineering,… more
- Skanska (Boston, MA)
- Skanska is searching for a dynamic Program Director . This is a great opportunity to start a career with a company that builds things that matter and values its team. ... -Be Better Together, Act Ethically and Transparently, Commit to Customer and Care for Life-are deeply engrained in how...Integrated Solutions (SIS). With a 30-year track record of success , SIS functions as an "extension of staff" and… more
- State of Massachusetts (Woburn, MA)
- …child support and municipal finance laws in ways that are innovative, customer -focused and transparent. *Division Overview* The mission of DOR's Child Support ... child support and health insurance orders. Much of our success depends on collaborations with a wide variety of...of state agencies and private entities. * * *Deputy Director * The Massachusetts Department of Revenue Child Support Services… more
- CBRE (Boston, MA)
- …clients and relays information to stakeholders in order to provide an excellent customer service experience. Partners with the Sr. Director of Location ... Location Analytics, Director Job ID 189822 Posted 09-May-2025 Service line...will be an excellent people manager and communicator, collaborative, customer service oriented, comfortable presenting in meetings, and enthusiastic… more
- Validity (Boston, MA)
- …sales talent as well as develop, implement, and manage the execution of customer sales strategies. Additionally, the Director will leverage business acumen and ... Team Dynamic Join a team that is passionate about customer relationships, focused on securing and expanding customer...SaaS, software, or technology companies. 3+ years at the director level. + Prior success managing sales… more
- Celestica (Boston, MA)
- …the Sales Director , you will be responsible for targeting new customer engagements across various submarkets in Industrial, Consumer space. **The incumbent is ... MBD - Marketing & Business Development **Career Stream:** SAL - Sales **Role:** Director 1 **Job Title:** Sales Director 1 **Job Code:** DR1-MBD-SALE **Band:**… more
- Forrester (Cambridge, MA)
- …who come together to do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive ... Account Director anticipates client needs; understands what drives their success ; challenges them to think differently; and provides highly valued business… more