- UKG (Ultimate Kronos Group) (Lowell, MA)
- …providing customer escalation management support to Customer Experience teams. The Escalation Manager will act as a liaison and coordinate internal efforts ... issues that have a significant impact on our customer's business. The Escalation Manager will also be responsible for monitoring dashboards and metrics for… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …incident management and owning a Continuous Service Improvement plan + Serve as an escalation point and incident manager . + Coordinating actions of others as ... suffering from serious cardiopulmonary and respiratory conditions. Job Summary The ITSM Manager is responsible for the ownership and management of IT Service… more
- Cengage Group (Boston, MA)
- …leadership team. + Handle escalated customer issues (first point of contact in the " manager request" escalation path). + Assist the documentation team to audit ... customer public-facing information to ensure accuracy. + Coordinate with the Documentation & Training Team to provide training to new hires as needed. + Maintain positive working relationships with outside departments. + Perform the duties of a CTS agent when… more
- CBRE (Boston, MA)
- Contracts and Commercial Sr Manager Job ID 220291 Posted 10-Jun-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Risk Management ... industry. **About the Role:** As a CBRE Sr. Commercial Manager , you will be responsible for leading the contract...in the Legal Spend and Budget Tracker. + Contractual Escalation & Approval Workflow: Coordinate internal approvals according to… more
- ICON Clinical Research (Boston, MA)
- Manager , Project Management - Remote - USA ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive ... including regular checks on team health and identification and resolution (including escalation to the appropriate level) of team performance issues. + Ensuring… more
- Citizens (Westwood, MA)
- …identify areas of opportunity or efficiency gains. You will serve as a point of escalation relating to issues of pod performance. This role will work on a team that ... own. Likely to be working direct for project sponsor or for Program Manager with limited supervision. Responsible for the management of significant projects (eg,… more
- TD Bank (Boston, MA)
- …standards, procedures, awareness and specialized training, monitoring, management reporting and/or escalation of issues. This role conducts periodic and event driven ... This includes setting and managing standards for program-wide governance and escalation , running risk assessments, testing, quality assurance and training programs.… more
- Wells Fargo (Boston, MA)
- **About this role:** Wells Fargo is seeking a Principal Mid-Corporate Relationship Manager in Specialized Industries supporting the Gaming Division as part of the ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (Boston, MA)
- …Group is seeking an Early-Stage Technology Banker - Lead Commercial Banking Relationship Manager to expand our team in Boston, MA. Learn more about the career ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Prime Therapeutics (Boston, MA)
- …passion and drives every decision we make. **Job Posting Title** Manager Rebate Pharmacy Operations **Job Description Summary** This position provides administrative ... between IT and Operations team, reports progress and roadblocks to leadership for escalation . + Identifies and assists in creation of new Cognos reports and… more
- Amazon (Boston, MA)
- Description As the Global Engineering Services (GESS) Preconstruction Manager , you are responsible for project managing building industrial development including new ... of building and site permits. You are responsible as the project manager to lead planning, design and pre-construction projects, including new built-to-suit… more
- Mainstay Supportive Housing & Home Care (Newton, MA)
- Residential House Manager Job Details Level Experienced Job Location Newton, MA Position Type Full Time Education Level High School Salary Range $46000.00 Salary ... Nonprofit - Social Services We are seeking a dedicated and enthusiastic Residential House Manager to lead one of our supportive group homes for adults living with… more
- Boston Public Schools (Boston, MA)
- …District. The Office of Capital Planning is seeking a Senior Project Manager with exceptional organizational, operational, and management skills and a strong ... to improve the learning environments in BPS schools. The Senior Project Manager will be assigned specific, multi-year capital projects, including new builds,… more
- AccentCare, Inc. (Norwood, MA)
- Overview Why You'll Love Being a Home Health Clinical Manager RN Registered Nurse at AccentCare Salary Range: $105,000 - $125,000 Schedule: Full Time, 8a - 5p In ... of at-home care and join the AccentCare team today in this Home Health Clinical Manager job. When you join AccentCare, you become part of a team that is not… more
- Copeland (Boston, MA)
- …an impact. Join our team and start your journey today! **Job Title: Manager , Field Services - East/West** **Description** We are seeking an experienced leader to ... take on the role of Manager , Field Services - East/West within our Cold Chain...tracking and exit reports. + Serve as the primary escalation point for your team while they are onsite,… more
- CompuCom (Boston, MA)
- …the functional manager for all service management processes, being the escalation point for process owners and giving direction to continuous improvement of all ... Doing It! We're looking for a Customer Service Delivery Manager to join our team. The Service Delivery ...Manager to join our team. The Service Delivery Manager owns the delivery relationship for one or more… more
- Meta (Boston, MA)
- …responsible for scaled technical developer support. As a Developer Support Operations Manager , you will help build and strengthen the Meta Horizon developer ... with multiple disciplines toward shared goals. This Developer Support Operations Manager will have experience designing large-scale processes and be skilled at… more
- Meta (Boston, MA)
- …for scaled support for non-technical issues. As a Developer Support Operations Manager , you will help build and strengthen the Meta Horizon developer ecosystem ... closely with multiple disciplines toward shared goals.This Developer Support Operations Manager will have experience designing large-scale processes and be skilled… more
- Meta (Boston, MA)
- …- Augmented or Virtual. Our team is looking for an experienced Technical Program Manager (TPM) who will play a key role in defining and driving highly complex, ... that millions of our customers love. **Required Skills:** Technical Program Manager , XR Tech Systems Responsibilities: 1. Develop and manage cross-functional CE… more
- Hologic (Marlborough, MA)
- Project Manager - Global Supply Chain Marlborough, MA, United States We are seeking a highly motivated, detail-oriented, and dynamic **Project Manager ** to join ... across the Global Supply Chain (GSC) and RAQA organizations. As a Project Manager , you will be responsible for managing complex projects and portfolios, ensuring… more