- Omni Hotels (Boston, MA)
- … experience for the Bell Stand, Front Door, and Concierge and to manage Guest Services functions and directly. Responsibilities * Ensure that all arriving and ... improve Medallia scores.* Create associate schedules ensuring the highest level of guest service while maintaining productivity.* Ensure associates has adequate… more
- IHG (Boston, MA)
- …**What we need from you** High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak fluent English. ... request. + Explain and promote hotel facilities, outlets, and services to guest and provide information to...regarding local attractions and activities. + Respond appropriately to guest complaints. Inform supervisor of major problems,… more
- Live Nation (Boston, MA)
- …our people embrace these qualities, so if this sounds like you then please read on! Guest Services - Citizens House of Blues Boston The Guest Services ... providing them with information and assistance, delivering an exceptional guest experience. The following roles may be performed at...and comments and provide them to a manager or supervisor on duty + Report maintenance and cleaning issues… more
- Monro Muffler/Brake (Medford, MA)
- …check, refund and return policies. Works with the management team to react to guest service issues, guest complaints, and/or business opportunities. + Able ... check, refund and return policies. Works with the management team to react to guest service issues, guest complaints, and/or business opportunities. + Able… more
- LEGOLAND (Somerville, MA)
- …or serving as Supervisor on Duty, you'll bring energy, enthusiasm, and top-tier service to every guest interaction. This role is all about keeping the ... + Ensure staff are confident in providing top-tier customer service , including guest recovery. + Monitor performance,...feedback, and support growth. + When not serving as Supervisor on Duty, assist with training, audits, employee engagement,… more
- Live Nation (Mansfield, MA)
- …lines are moving and alerting cleaning when necessary. + Assist in resolving guest complaints and direct complaints to appropriate supervisor and/or manager. + ... like you then please read on! THE JOB The Guest Ambassador will proactively interact with guests by providing...at least 18 years of age + Prior customer service experience a plus + Strong strategic thinking and… more
- Omni Hotels (Boston, MA)
- …that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial ... historic property. Job Description The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing...as well as log any repairs or discrepancies of guest rooms. The candidate will also ensure that all… more
- Bob's Discount Furniture (Franklin, MA)
- …to assist the Guest Experience team in performing a high-caliber customer service and sales centric experience + Performing Bob's Huddles and Drills with high ... expectations Preferred Qualifications + 3 years minimum successful supervising Customer Service environment + 3 years minimum Supervisor /Management experience +… more
- Lafrance Hospitality (Mansfield, MA)
- …directly engaging in relevant responsibilities within that area keywords: hotel manager, hotel supervisor , front desk, guest services , hotel Requirements + ... Responsibilities: + Manage all aspects of front office operations, including guest service , brand standards, room availability, cost, Take charge of day-to-day… more
- Tommy Bahama (Wrentham, MA)
- …for the store, employees, and guests. + Follow MOD program expectations to enhance guest service , increase sales and maximize productivity of staff on each ... Aloha! At Tommy Bahama, paradise is our business. Focused on exceptional guest service , upscale products and delicious food and drinks, our tropically inspired… more
- Delaware North (Boston, MA)
- …a Supervisor , you will be responsible for leading team members to provide exceptional guest service . If you want to join a team that supports each other, ... opportunity** Delaware North's Patina Group is hiring a part-time Supervisor to join our team at Boston Hub Food...your assigned area to monitor staff and to monitor guest needs. + Analyze and resolve problems, seeking assistance… more
- Delaware North (Boston, MA)
- …presentations, and service meet company standards + Ensure responsible alcohol service and report any violations + Answer guest questions and resolve ... North Sportservice is seeking a part-time Food and Beverage Supervisor to join our team at TD Garden in...you** + Minimum of one year experience in a full- service restaurant, catering facility, or club-like environment required +… more
- Delaware North (Boston, MA)
- …Supervisors to join our team at TD Garden in Boston, Massachusetts. As Catering Supervisor , you will work under the direction of the department manager to ensure ... team members + Ensure all food preparations, presentations, and service meet company standards + Ensure responsible alcohol ...to all food safety and sanitation requirements + Answer guest questions and resolve guest complaints +… more
- Delaware North (Boston, MA)
- …**More about you** + One year related experience required + Superior organization and guest service abilities + Basic math skills and computer skills including ... Delaware North Sportservice is searching for a part-time Restaurant Supervisor to join our Harborview Restaurant team at TD...Garden in Boston, Massachusetts. Ensuring the highest levels of service to our guests is our greatest priority. If… more
- Marc Jacobs (Wrentham, MA)
- …International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Wrentham Premium Outlet in Wrentham, Massachusetts. The Sales ... Supervisor will support Management with all aspects of the...loyal customer relationships + Ensure the store is always guest ready - a place where clients feel comfortable,… more
- Omni Hotels (Boston, MA)
- …2+ years experience as storeroom attendant in a high volume, upscale Hotel + Exceptional guest service skills. + Computer skills including MS Word and Excel. + ... of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the...and supplier representatives in the procurement of goods and services required to achieve the objectives of each department.… more
- Delaware North (Boston, MA)
- … Supervisor , you will be responsible for leading team members to provide exceptional guest service . If you thrive on excitement and want your workday to fly ... opportunity** Delaware North Sportservice is hiring **a** part-time Bar Supervisor to join our team at TD Garden in...necessary + Investigate and resolve complaints regarding food quality, service , or accommodations + Manage labor and profit loss… more
- House of Blues (Mansfield, MA)
- …seeking a motivated and experienced individual to take on the Maintenance Supervisor role at the Xfinity Center. This position helps oversee facilities operations ... floors, mirrors, doors and walls of restrooms, keep all guest facing area free of trash, restock restroom paper...and work orders to perform required basic maintenance and service + Manages projects related to repairs and maintenance… more
- Marriott (Boston, MA)
- …Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper ... determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as… more
- Anytime Fitness (Medfield, MA)
- …orders, prepare bagels, sandwiches, salads, etc. * Step in to help in any of the service areas as needed * Accept guest payment, process credit card charges and ... our customers, baristas, and General Manager to ensure the best customer service experience alongside the most delicious food and drinks. Their responsibilities… more