• Retention & Expansion ( Cross

    Grant Thornton (Boston, MA)
    Grant Thornton is seeking a Go-to-Market Experience Manager - Retention & Expansion to join the team. Approved office locations can be found below. As the ... Go-to-Market Experience Manager - Retention & Expansion in our GTM Experience...clients (including firm leadership, staff, etc.). You'll collaborate with cross -functional teams to translate designs into technical requirements to… more
    Grant Thornton (04/24/25)
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  • Customer Lifecycle Expansion Program…

    UKG (Ultimate Kronos Group) (Lowell, MA)
    Expansion Marketing Program Manager will identify usage behaviors that indicate likely cross sell and upsell opportunities. The ideal candidate will have a ... and data-driven **Key Responsibilities:** + Program Development: Design and implement comprehensive cross - sell and up- sell marketing programs that align with… more
    UKG (Ultimate Kronos Group) (05/29/25)
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  • Head of Global Digital Solutions Customer Success

    Iron Mountain (Boston, MA)
    …+ Strong commercial orientation with a proven track record of driving multi-product cross - sell and expansion strategies, maximizing customer lifetime value ... success, ensuring seamless onboarding, proactive engagement, risk mitigation, and upsell/ cross sell /renewal strategies, to maximize customer engagement and… more
    Iron Mountain (06/19/25)
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  • Sr Mgr. Customer Marketing

    UKG (Ultimate Kronos Group) (Boston, MA)
    …o Work collaboratively to guide and inspire new team to deliver programs that improve retention , cross sell upsell, and lifetime value. o Coach and guide ... 2. Expansion and Renewal Programs: o Lead initiatives to identify cross - sell and upsell opportunities, increasing customer lifetime value that incorporates… more
    UKG (Ultimate Kronos Group) (05/24/25)
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  • Vice President of Global Renewals

    Dynatrace (Boston, MA)
    …commercial acumen with experience in renewal forecasting, contract negotiation, and upsell/ cross - sell alignment. + Demonstrated commitment to data, process ... of the revenue leadership team, responsible for maximizing customer retention , optimizing renewal processes, and driving multi-million-dollar revenue outcomes across… more
    Dynatrace (05/29/25)
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  • M&E Account Manager - Life Sciences/Pharma

    American Express Global Business Travel (Boston, MA)
    …client growth strategy inclusive of consulting engagements, up sell / cross - sell of additional event engagements or program expansion strategies + Handle ... You Will Do:** **Client Account management** : + Responsible for client retention , contract management, revenue growth, profitability, expansion and overall… more
    American Express Global Business Travel (06/12/25)
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  • Customer Success Advocate II

    Lumen (Boston, MA)
    …seeks to naturally progress and expand the partnership through identifying potential up- sell and cross - sell opportunities and engaging sales accordingly. ... growth/ expansion * Communicate, escalate, and drive mitigation plans cross -functionally to de-risk accounts; handle urgent customer concerns and escalate… more
    Lumen (06/21/25)
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  • Customer Success Consultant

    Lumen (Boston, MA)
    …seeks to naturally progress and expand the partnership through identifying potential up- sell and cross - sell opportunities and engaging sales accordingly. ... in strengthened customer trust + Identify and qualify **opportunities for expansion ,** partnering closely with sales + Implement **revenue management practices**… more
    Lumen (06/21/25)
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  • Client Partner, Senior Director

    Acxiom (Boston, MA)
    …opportunities and drives account growth and profitability acceleration including new business, up- sell , and cross - sell opportunities. + Develops and improves ... closing revenue from assigned enterprise level client, including upselling and cross -selling of related products, including accountability for client renewal and … more
    Acxiom (06/05/25)
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  • Client Partner, Auto

    Acxiom (Boston, MA)
    …annually and drives account growth and profitability acceleration including new business, up- sell , and cross - sell opportunities. + Develops and improves ... opportunities and closing revenue from assigned clients, including upselling and cross -selling of related products, including accountability for client renewal and … more
    Acxiom (05/28/25)
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  • Sales Account Manager 4

    Red Hat (Boston, MA)
    …to win new business and identify and execute opportunities to drive upsell, cross - sell , and renewals across Red Hat portfolio, deepening penetration within ... how customer derives value from Red Hat solutions, support expansion / retention , and ensure customer meets success...Strategic orientation and value engineering skills to position and sell solutions to client needs and build business cases… more
    Red Hat (06/19/25)
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  • Customer Relationship & Distribution Manager…

    Zurich NA (Boston, MA)
    …and/or in collaboration with employee benefits consultants. They will be responsible for retention and expansion of the existing book of business as well ... + Retain existing business and secure new business, coordinating tenders, and identifying cross - sell opportunities + Act as the customer's first point of entry… more
    Zurich NA (06/17/25)
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  • Enterprise Account Executive - MO, IL

    PagerDuty (Boston, MA)
    …Drive new business and expand existing accounts by identifying upsell and cross - sell opportunities. + Effectively manage complex, multi-product sales cycles ... within our existing customer base, ensuring a balanced focus on acquisition and retention . Your target accounts will align with our ideal customer profile, focusing… more
    PagerDuty (06/16/25)
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