- Trellix (Atlanta, GA)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- EDB (Atlanta, GA)
- …**What your impact will be** **LOCATION: US Central Time Zone** As EDB Strategic Customer Success Manager (CSM), you will be at the forefront ... being a champion for your accounts. You will develop, prioritize, and execute customer success plans to nurture and guide your customers along their journey with… more
- Cleo (Atlanta, GA)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Trustmark (Atlanta, GA)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Mastercard (Atlanta, GA)
- …decisions, drives innovation and delivers better business results. **Title and Summary** Customer Success Operations Manager SessionM, a Mastercard Company, ... innovative technology and services. SessionM is looking for a highly motivated Customer Success Operations Manager to drive insights for our business through… more
- EDB (Atlanta, GA)
- …controls, and observability. For more information, visit www.enterprisedb.com ** Customer Success Digital Success Manager ** Boston, MA or Remote ... Time Zone **Job Summary:** Enterprise DB is seeking a highly motivated and experienced Customer Success Operations Manager to join our team. The Customer … more
- Trellix (Atlanta, GA)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Doxim (Suwanee, GA)
- …and wallet share through personalized omnichannel communications. Job Summary: The Doxim Director Customer Success Manager (CSM) plays a critical role in ... metrics to boost profit margins, and assisting the General Manager in special projects and initiatives. Customer ...documentation for each account. + Liaison between Doxim Corporate Customer Success Team and Doxim Direct CSR's… more
- Sage (Lawrenceville, GA)
- Scale Manager Job Description: As our Customer Success Scale Manager , you will be the mastermind behind creating key programs that aim to boost product ... Key Responsibilities: Day to Day responsibilities: Reporting directly to the VP of Customer Success , Sage Lockstep, you'll have a key role in steering the ship.… more
- Sage (Lawrenceville, GA)
- …in negotiating pricing and contractual terms to close sales in partnership with the customer success account manager . * Responsible for forecasting all ... Sales Manager , Growth Job Description: As our Sales ...promote our business application solutions to existing clientele. Your success in this position hinges on your dedication to… more
- Sage (Lawrenceville, GA)
- …within the current customer base while coordinating efforts with the appropriate customer success Account Manager . Key Responsibilities: * Work with our ... pricing and contractual terms to close sales in partnership with the customer success account manager . * Responsible for forecasting all opportunities based… more
- MUFG (Atlanta, GA)
- …of recommending account, digital banking, and fraud solution controls + Collaborates with Customer Success Manager and operational partners to triage KYC, ... Sanction and High-Risk Industry and Fraud alerts **Client Success ** + Collaborates with client's Relationship Manager and Transaction Banking teams to remain… more
- Quadient (Atlanta, GA)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Cardinal Health (Atlanta, GA)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Intuit (Atlanta, GA)
- Overview Join the Intuit Customer Success team as a Group Manager of Service Delivery in the Expert Network team. We're looking to grow our team of talented ... through AI powered human expert experiences. Our approach to customer success is transforming and is always...and performance review process to ensure high caliber expert, manager , and senior manager performance beyond peak… more
- Ford Motor Company (Atlanta, GA)
- …businesses thrive today and into the new era of electrification. The Fleet Success Manager will primarily be responsible for generating new business through ... customer relationships post onboarding to include upselling and customer experience management. + Represent Fleet Success ...and customer experience management. + Represent Fleet Success Team at key dealer and customer … more
- Sage (Lawrenceville, GA)
- Customer Success Advocate- Sage Intacct Job Description: We are searching for a Customer Success Advocate (CSA) to work as part of the Customer ... will act as the leading product expert for Account Manager inquiries, and increase product adoption based on your...product usage and patterns * Recommend training paths for success by customer role * Support escalation… more
- EPAM Systems (Atlanta, GA)
- …+ Leadership and Team Management: + Lead, mentor, and manage a team of customer success professionals, project managers and other PMO staff + Foster a ... highlighting key performance indicators + Act as a delivery manager for high-priority programs and as an escalation point...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- Amazon (Atlanta, GA)
- …influence customers for adopting them. You should be passionate about delivering a great customer experience and customer success by deploying AWS solutions ... and enterprise-level customers. As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be...of an organization and develop long term relationships through customer success * Maintain a broad and… more
- Southern Company (Atlanta, GA)
- The primary role of the manager of customer communications will be to develop and oversee implementation of strategic initiatives that improve customer ... across four local distribution companies. They will identify opportunities to elevate customer engagement, increase information flow and maintain strong customer … more