- Honeywell (Atlanta, GA)
- As a ** Director , Customer Experience ( CX ) & Field Operations** here at Honeywell, you will have the opportunity to lead and oversee our customer ... and engagement, and fostering an inclusive culture. As a Director , you will have the opportunity to manage and...team of program managers, ensuring the successful execution of customer experience programs. Your leadership skills will… more
- Capgemini (Atlanta, GA)
- …the strengths and weaknesses of products, tools, and approaches to activate and enable CX strategies_ . _You will have experience in working with products across ... and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a...offer development_ + _You must have deep and broad experience in enabling CX at scale, especially… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com . **Overview of Job Function:** Verint's Strategic Customer Engagement Director focuses on building long-term, mutually beneficial… more
- Prime Therapeutics (Atlanta, GA)
- …+ Lead the execution of quantitative and qualitative VOC, monitoring of customer experience trends and proactively providing actionable insights and ... and drives every decision we make. **Job Posting Title** Director , Voice of Customer and Journeys -...of customer journeys to identify brand and customer experience improvement opportunities; coach team to… more
- Concentrix (Atlanta, GA)
- …game for our staff and our clients. Concentrix is a global leader in customer experience solutions and technology, improving business performance for some of the ... Job Title: Executive Director - Business Development Job Description Our Business Development...sales hunter (B2B sales) and individual contributor. - Demonstrated experience in the CX tech and/or BPO… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... **Overview of Job Function:** As the GTM Strategy Sr. Director , you will be responsible for our Agent Copilot...Bachelor's degree in marketing, technology, business, or equivalent work experience + Minimum of 15+ years of overall … more
- Capgemini (Atlanta, GA)
- **Oracle - Engagement Director - Delivery Lead** **About the job you are considering** We are seeking an experienced and dynamic individual to lead our consulting ... process across multiple Oracle SaaS pillars (ERP, SCM, HCM, CX ). The ideal candidate will be responsible for driving...with clients to achieve revenue growth, profitability and continuing customer satisfaction. You will be the executive point of… more
- Citigroup (Atlanta, GA)
- The CoBrand External Sales & Balances Director reports to the Head of Portfolio Management and Analytics for CRS. The mandate for the role is to own and grow Cobrand ... modernizing and digitizing programs. Working closely with Partner Management, Marketing, CX , Operations, Risk, Analytics, CFO, Digital and Tech teams, the individual… more
- Acxiom (Atlanta, GA)
- …to be able to identify and recommend specific solutions to achieve customer 's desired result. Holds direct responsibility for identifying net new opportunities and ... ecosystem including Marketing Cloud Platforms, CDPs, Marketing data clouds, CX platforms, data, and technology. + Bring ideas and...number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... experience . + Experience in software or technology sector, ideally in customer experience and/or contact center technology space. + Experience with… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... tactical and programmatic support for Verint direct events including industry tradeshows, customer and sales conferences. In this role, you will own the planning,… more
- Capgemini (Atlanta, GA)
- …members in India, we are well-positioned to deliver at scale. We are a leader in customer experience ( CX ). Our holistic approach and breadth of experience ... **Salesforce Project Manager** **About DCX - Digital Customer Experience ** The Capgemini Digital ...as well as listening skills + Significant consulting/client facing experience (includes Director Level and above) +… more
- Verint Systems, Inc. (Atlanta, GA)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... technical and non-technical clients, including Executive C-level management, VP, and Director levels, and end-users. + Thought Leadership - influence industry… more