- Nelnet (Atlanta, GA)
- …state, regional, and national levels. Business Process Outsourcing team will be providing help desk functionality to support a new federal client's data ... management system. Job Profile Summary The Help Desk Specialist provides superior customer experiences while identifying, resolving, or escalating end user… more
- Robert Half Technology (Norcross, GA)
- Description We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical ... to minimize delays and prevent recurring issues. * Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks. * Perform… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... / SSA, Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently with… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for a skilled Help Desk Analyst III to join our team in Atlanta, Georgia. This is a long-term contract position ideal for an IT ... to Level 3, addressing technical issues efficiently. * Manage service desk tasks, including operating system deployment, workstation imaging, and manual… more
- GovCIO (Atlanta, GA)
- **Overview** GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6049/ help - desk -support-network-administrator%28remote%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6049_… more
- TEKsystems (Alpharetta, GA)
- …+ Customer Service: Provide exceptional service to internal and external customers by being courteous, polite, and friendly. + Issue Resolution: Address customer ... issues immediately to determine support needs and resolution paths. + Knowledge Base Utilization: Search Knowledge Base articles and Standard Operating Procedures for resolutions or escalate requests to higher support teams. + Technical Support: Provide… more
- Kuehne+Nagel (Atlanta, GA)
- …of the online application process due to a disability, please contact the Employee Services HR Help Desk at ### during the hours of 8:00am - 5:00pm EST; Monday ... as the logistical requirements for handling. The role will help support the North America aerospace operations. **Your Responsibilities**...+ You will represent the USA AOG & Engine Desk to both internal and external customers + Handle… more
- Saia, Inc (Duluth, GA)
- …science, information technology, or a related field. + 2+ years of facilities, help desk , customer service, or related experience. + Prior supervisory ... Responsibilities** + Establishes and maintains the facilities management service desk and customer management system, continuously evaluating efficiency. + Assigns… more
- ITW (Tucker, GA)
- …BI & Jet Reporting development. + Experience managing MSP & End-user services, including help desk and technical support services. + Work with stakeholders to ... systems, and end-user computers/mobile devices + Experience managing end-user services, including help desk and technical support services. Off-hours work may be… more
- Chick-fil-A (Atlanta, GA)
- …experience + Leadership position leading team(s) + Customer service experience + Help Desk /Call Center leadership experience, a plus + Hospitality and/or ... training to be successful in role + Provide feedback to the Chick-fil-A HELP Leadership Team on performance metrics. + Work closely with Workforce Management to… more
- MEAG Power (Atlanta, GA)
- …based on industry best practices and IS objectives. + Oversee the operations of the Help Desk to ensure the timely and effective resolution of technical support ... to established service level agreements (SLAs). Provide leadership and guidance to help desk staff, develop training programs, monitor performance metrics, and… more
- Insight Global (Atlanta, GA)
- …of related activities. - Provide and maintain related knowledge base articles for designated help desk software. - Provide support for the new Point of Sale ... system that a need is developed for, using the designated support desk software. - Provide and maintain documentation regarding system configuration, maintenance… more
- Ricoh Americas Corporation (Duluth, GA)
- …Technical Support **Position Profile:** The Specialist, Technical Support provides comprehensive help desk support in a collaborative environment, utilizing ... success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated… more
- GovCIO (Atlanta, GA)
- …environments. + Identify, troubleshoot, and resolve system-related issues in collaboration with help desk and technical support teams. + Document system ... and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the...can't do it alone. We need great people to help us do great things - for our customers,… more
- NCR VOYIX (Atlanta, GA)
- …and high-end engineering workstations, including staging, restoring, and recovering PCs. Resolving help desk incidents in line with service level agreements, and ... leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems....application process that come from a @ncrvoyix.com email domain." Help us run the world's top brands. At NCR… more
- Morley (Atlanta, GA)
- …to Make Your Life Easier_** + Teladoc: 24/7 online access to doctors + 24/7 nurse help desk + Patient advocacy: Free 24/7 help with benefit questions and ... in automotive EV, engine, electrical, drivetrain or infotainment systems, providing expert help on domestic vehicle repairs. + Your journey starts with an initial… more
- Bilfinger Industrial Services Inc. (Atlanta, GA)
- …only. Nearest Major Market:Atlanta Job Segment: Offshore Oil, Embedded, Developer, Help Desk , Information Technology, Energy, Technology Apply now + ... new client acquisition. Overview: We are seeking Senior Business Development Managers to help grow our US business in multiple markets: . Refining, Chemical &… more
- Deloitte (Atlanta, GA)
- …ranging from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full-service use case development and dashboards As a ... meet the evolving needs of businesses. Join us to help bridge the gap between securing technology and supporting...services that integrate risk, regulatory, and technology skills to help clients transform their legacy programs. We work across… more
- Robert Half Technology (Sandy Springs, GA)
- …to systems. * Maintain detailed records of support requests and resolutions in the help desk system. * Participate in creating and maintaining IT documentation, ... and wide area network (WAN) connections. * Troubleshoot connectivity issues and help maintain network security, including firewall configuration and VPN setup. *… more
- Concentrix (Atlanta, GA)
- …+ Create/Manage Salesforce Dashboards to be Dynamic, Meaningful and Adaptable + Provided Help Desk Support and be an Information Resource and Trusted Advisor ... from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what… more