- UKG (Ultimate Kronos Group) (Alpharetta, GA)
- …you. **About The Team:** The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... role: 1:00 PM est - 10:00 PM est The IT Service Operations Specialist provides day-day support...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …platform, with broad exposure to different modules and applications. + Strong knowledge of IT Service Management ( ITSM ) and Strategic Portfolio ... the ServiceNow suite of capabilities with a focus on ITSM and SPM. The developer will work with technical...with ServiceNow modules including Incident, Problem, Change, Knowledge, and Service Catalog, as well as Demand Management … more
- Emory Healthcare/Emory University (Atlanta, GA)
- …align, implement and improve multiple processes. Leads team to ensure efficiencies across the IT Service Management ( ITSM ) processes lifecycles. + Serves ... as escalation point for ITSM team and ensures efficient interaction of processes across...years of Information Technology experience. + ITIL Foundations and IT Service Management certifications preferred.… more
- Truist (Atlanta, GA)
- …+ 10+ years of experience in IT demand planning, capacity management , or IT service management ( ITSM ). + Strong understanding of cloud (AWS, ... Demand & Capacity Manager is responsible for overseeing and optimizing Truist's IT demand planning and capacity management processes. This role ensures that… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …Subject Matter Expert (SME) and provides input to improve efficiency across the IT Service Management ( ITSM ) processes lifecycles. **RESPONSIBILITIES:** ... related field. 5 years of Information Technology experience. + ITIL Foundations and IT Service Management certifications preferred. + 7 years Information… more
- US Bank (Atlanta, GA)
- …years' experience within a total Information Technology ( IT ) environment. **Preferred Skills/Experience** + IT service management ( ITSM ) + IT ... services. + At least 5 years' experience with management approaches, tools, and techniques for managing IT... + Hardware infrastructure + PC/workstation software + Asset management ( IT ) + Server hardware + Server… more
- Truist (Atlanta, GA)
- …computer applications, such as Microsoft Office software products **Preferred Qualifications:** 1. ServiceNow IT Service Management ( ITSM ) 2. Strong ... (United States of America) **Please review the following job description:** The ServiceNow Service Catalog Management Business Analyst will be a liaison between… more
- Truist (Atlanta, GA)
- …incident management triage and accountability across on-premises and cloud architectures. 3. IT Service Management ( ITSM ) expertise with Change, ... Incident, and Problem Management . 4. Working experience with ITSM tools like ServiceNow. 5. Familiarity with monitoring tools like Dynatrace, Splunk, CloudWatch,… more
- Ensono (Atlanta, GA)
- …reports for implemented IT service changes to senior management . ** IT Service Management ( ITSM ):** 1. Conduct framework setup processes and ... will include incident management , service change management , and IT service management , ensuring the smooth operation of IT services and… more
- Concentrix (Atlanta, GA)
- … System) and Employee Self Service (ESS) portals. + Understanding of ITIL processes and IT Service Management ( ITSM ). The base salary range for this ... Job Title: Service Now Developer - Frontend Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered.… more
- Norfolk Southern (Atlanta, GA)
- …**Experience Preferred** + 5+ years of experience as ITSM Process Owner for IT Service and Operations Management . + Process Owner experience of ... Process Owner, Service Portfolio & Catalog Management (ITIL/ ITSM ) Apply now " **Date:**...owned ITIL practice(s) + Ensures commitment and compliance to IT Service Management policies &… more
- Truist (Atlanta, GA)
- …production support, systems engineering, database engineering or related technical roles. 3. Experience with IT Service Management ( ITSM ) tools such as ... to the shared knowledge base. 6. Participate in incident, problem, and change management processes, following ITIL best practices. 7. Perform root cause analysis for… more
- BrandSafway (Atlanta, GA)
- …like Microsoft Teams Rooms, ensuring future-readiness and operational excellence. + **Lead the IT Service Management platform team.** + Develop and champion ... a comprehensive, multi-year strategy for ITSM platform evolution, ensuring alignment with organizational goals and...technology trends. + Define a strategic vision for leveraging IT service management frameworks to… more
- The Hertz Corporation (Atlanta, GA)
- …Readiness review sessions for new databases going live + Ensure adherence to ITSM 's Change, Incident and Problem Management processes + Provide on-call manager ... in the Life: Hertz is seeking an outcome oriented, self-directed Oracle Fusion Tech/ Service Delivery who will be accountable for the overall delivery, solution and… more
- Lincoln Financial (Atlanta, GA)
- …on securing Active Directory for the future. _Nice to Haves (Preferred):_ + Service -Now experience ( ITSM , CMDB, Workflow) + Knowledge of Splunk utilization and ... Groups) Active Directory, Active Directory Certificate Services, and Forest-Domain-Trust management . This role will have exposure working with application and… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …and work effectively in fast-paced, dynamic environments. + Candidates with relevant ITSM , ServiceNow, &/or Project Management certifications may be considered ... Degree and six (6) years of related experience. + Candidates with relevant IT , Epic, &/or Project Management certifications may be considered with references… more
- Truist (Atlanta, GA)
- …of America) **Please review the following job description:** We are seeking an IT Vulnerability Management Leader to drive the strategy, processes, tooling, and ... to accelerate vulnerability detection and remediation. Integrate vulnerability data with SIEM, ITSM , and risk management platforms for real-time visibility and… more
- Ensono (Atlanta, GA)
- …Qualifications, we still encourage you to apply.** **Required Qualifications** + 5+ years of IT Service Management experience in a client-facing role + In- ... multi-platform, outsourced environments + In-depth knowledge of escalation procedures, incident management , and other disciplines related to service delivery +… more
- Georgia Systems Operations (Tucker, GA)
- …resources, and manages consultants in system development and problem-solving techniques. Assists IT and customer director level management with the project ... Time Off This position, within the Enterprise Systems Analyst job family of IT , will have a shared responsibility between providing first level application and… more