- Commonwealth Care Alliance (Boston, MA)
- … customer experience is a top organizational priority. The VP for Customer Service and Consumer Experience Operations is a critical leadership ... communications functions across all markets and products. The VP for Customer Service and Consumer Experience Operations is responsible for leading CCA's… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …& Researchers, Usability Testers, Behavioral Researchers, and a Measurement Team. The Role As Vice President , Customer Experience, your mission will be to ... integrated way across our brand, journeys, and platforms. The Vice President , Customer Experience will...cross-functional collaboration and a unified approach to delivering superior service , all while keeping the consumer at… more
- Rocket Software (Boston, MA)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Vice President , Product Management will have full end-to-end ownership and ... for product vision, features and functions, packaging, and market impact. The Vice President , Product Management will have full end-to-end ownership and… more
- JPMorgan Chase (Boston, MA)
- … service providers with offices, operations and clients located throughout the world. As Vice President of Client Service , you'll have the opportunity to ... build and maintain effective working relationships with clients and counterparties + Excellent customer service skills with attention to detail + Ability to… more
- JPMorgan Chase (Boston, MA)
- …to manage a team and provide the best service for our clients. As a Vice President in ETF Operations, you will have the opportunity to lead and manage a ... and maintain effective working relationships with clients and counterparties + Excellent customer service skills with attention to detail + Results orientated;… more
- iCIMS (Boston, MA)
- **Job Overview** The Global Vice President , Solution Advisor leads an organization responsible for demonstrating the value proposition and technical ... iCIMS solution to prospective and current customers. The Global Vice President , Solution Advisor supports our growth...do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the… more
- Wellness Pet Company (Burlington, MA)
- …their parents. Come for a walk with us today! What You-ll Accomplish Reporting to the Vice President of Sales, you will manage and develop all aspects of the ... years of a successful track record in sales, marketing, trade marketing and/or customer marketing. Must have consumer packaged goods (CPG) experience. + Digital… more
- Marriott (Boston, MA)
- …travel as part of the position. This Leader reports to the Global Vice - President of The Leadership Center. **EXPECTED CONTRIBUTIONS** Responsibilities for the ... specializes in delivering organizational culture transformations, leadership development, and service culture development. The Director of Marketing and Operations… more
- Pine Street Inn (Jamaica Plain, MA)
- …of day shift on a daily basis including; scheduling, rotations, crisis management, customer service , security screening, food service , clothing, toiletries, ... This includes helping the shift stay focused on a service model that emphasizes the use of Trauma Informed...Supervisor, Shelter Director (HFI, Men-s Inn or Shattuck Shelter), Vice President of Emergency Services, Chief Program… more
- North Shore Bank (Saugus, MA)
- POSITION SUMMARY: Under the direction of the Senior Vice President Retail Lending Manager the mortgage loan originator (MLO) provides a financial service to ... + Represent the bank in a professional manner, providing exceptional quality, service , and advice to potential customers. + Counsel and explain products, rate,… more
- BlueTriton Brands (Framingham, MA)
- …in **Framingham, MA** . This position will report directly to the **Regional Vice President (RVP)** of the Northeast Region. **The primary responsibilities will ... * Responsible for the financial (Profit & Loss) and Customer Satisfaction performance for the facility * Serving as...manager to a team of leaders and employees. * Consumer products goods industry experience required, prior food or… more
- Red River (Lexington, MA)
- …at the customer location. + Develop, document and continuously refine service desk operating processes and procedures to drive improvements for more effective ... that leverage Service Desk staff. + Manage client escalations and customer satisfaction related issues + Provides guidance to direct reports, both first line… more
- Highmark Health (Boston, MA)
- …training & problem resolution with all level of leadership including physicians, service line VP 's, CAO's, CFO's etc. Establishes and implements appropriate ... employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with… more