- Capgemini (Warren, NJ)
- **Job Title:** Service Management Lead **Location** : Warren, NJ (onsite) **Travel** : 25% **Job description:** A Senior Service Management ... Management Consultant focuses on all of the ITIL service management lifecycle stages...Undertakes both internal and client facing consultancy work including Information Technology (IT) service and… more
- WSP USA (New York, NY)
- … Management Delivery Support Lead will report to the Horizon Release Management Lead to help shape and support Horizon Release Management , ensuring ... and improving efficiency. + Work closely with the Release Management Lead to create methodologies to ensure...Controls - 52-109. **About You** + Bachelor's degree in information technology , Computer Science, or a related… more
- Stryker (Mahwah, NJ)
- As a Service Delivery Lead , BI & Analytics, you...with Azure Data Platform (ADF). + Experience in an ITIL -based service management role, like ... services. **What you will do** **Strategic IT & Vendor Management ** + Manage relationships and contracts with IT vendors...relationships and contracts with IT vendors to ensure optimal service delivery and performance, as a subject matter expert… more
- Honeywell (Morris Plains, NJ)
- …standardization and service improvement. + Provide escalation support and supplier management to site & business leaders as well as to provide direct on-site ... operational responsibilities + 3+ years of experience supporting IT Infrastructure , Desktop and Site based IT Services + 3+...Ability to create business value through project planning and management + Strong communication and customer service … more
- Mizuho Corporate Bank (New York, NY)
- … technologies, including cloud computing, DevOps, software-defined networking, and Infrastructure -as-a- Service (IaaS). + Strong project management ... manage multiple support teams, ensuring high performance and effective collaboration. + IT Infrastructure Management : Oversee the IT infrastructure for AI,… more
- ABM Industries (New York, NY)
- …(KPIs) and metrics to measure execution, service effectiveness and drive improvements. ** ITIL Framework & Service Management ** + Oversee the adoption, ... **Qualifications - Education & Experience:** + Bachelor's degree in Information Technology , Computer Science, or a ...+ Deep understanding and experience with operationalizing ITSM frameworks, ITIL processes, and service management … more
- Guardian Life (New York, NY)
- …Yards and Stamford offices. They will be the central point of contact for all technology for those offices. They also will lead the Executive Support team to ... provide high-touch, white-glove service to the Guardian Executive Leadership. This candidate will...vendor relationships and possess a high degree of project management skills to deliver services to end users without… more
- Ricoh Americas Corporation (New York, NY)
- …customer IT departments, understand network architecture, and effectively leverage Ricoh MDS technology . Experience in program and project management is also ... program office comprising several concurrent projects. **Key Responsibilities** + Lead operational service delivery for assigned global... experience + At least 1 year of project management experience + Certifications: + AWS, ITIL … more
- Mizuho Corporate Bank (New York, NY)
- …our IT services. Key Responsibilities: + Lead and manage the IT Service Management Operations team, providing guidance, mentorship, and support. + Oversee ... implementation and optimization of ServiceNow modules to improve service management capabilities. Qualifications: + Bachelor's degree in information … more
- MTA (New York, NY)
- … (C) SALARY RANGE: $156,476 - $184,692 HAY POINTS: 775 DEPT/DIV: Information Technology / Cybersecurity SUPERVISOR: Cybersecurity Officer- Manager LOCATION: ... exposure and risk impacts to the business. Responsibilities: + Assessing the information security posture of third parties ( service providers, business partners,… more
- Bloomberg (New York, NY)
- …our customers. Once installed, we support our existing connectivity through active management of Service Providers when challenges arise. This includes leading ... life cycle of the Telecommunications Implementation process including, pricing, design, order management , testing and service improvement. You will also be the… more
- Citigroup (New York, NY)
- … ideas to fruition and support an excellent client experience. + Engage Product/ Technology Owners to establish business service level objectives, Service ... sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence with operations and technology partners… more
- Deloitte (New York, NY)
- …+ Cyber Security + Technology Support + Technology & Infrastructure + Applications + Relationship Management + Strategy & Communications + Project ... technical, and non-technical stakeholders and audiences. + Understanding of technology and infrastructure including networking concepts, unified communications,… more
- Nutanix (New York, NY)
- …among customer organizations through deep technical understanding and proactive relationship management . + Provide actionable insights on technology usage, ... + Collect and advocate customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical onboarding process for… more
- Kyndryl (New York, NY)
- …with frameworks such as TOGAF, ITIL , or similar Enterprise Architecture & Service Management models. + Strong understanding of Modern Device Management ... **Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at… more
- OEC Group (Queens, NY)
- …Finance and Accounting IT. + Service Management and Project Management experience including: + ITIL Foundation (preferred). + Agile/Scrum. + PMP ... ERP System Management . + Team Leadership. + Lead IT ERP Service Operations. + Drive...Experience: + Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, Finance, Logistics, or related field.… more
- CUNY (New York, NY)
- …visionary Deputy Chief Technology Officer (Deputy CTO) for Information Systems to drive enterprise-wide digital transformation, infrastructure modernization, ... Deputy Chief Technology Officer of Information Systems **POSITION...executive or senior management roles, leading enterprise-wide technology transformations, large-scale infrastructure modernization, and cross-functional… more
- OEC Group (Queens, NY)
- …+ IT Project/Program Management (Practical experiences of SCRUM/PMP applications) + IT Service Management ( ITIL foundation mandatory; Advanced level is a ... to align roadmap directions, standards and policies + Project/Program management + Lead projects from inception to... level + Manage performance of external vendors and service providers + Drive knowledge management and… more
- Honeywell (Morris Plains, NJ)
- …make that impact together. As a GBE Business Partner within the global IT Service Management (ITSM) team, you will provide leadership in delivering business ... user experiences across Honeywell. **Key Responsibilities:** + Develop and lead ITSM enhancement projects to improve service ...seamless handover between IT teams to maintain continuity and service quality. + Drive service management… more
- City of New York (New York, NY)
- … Service Management for Customer Satisfaction: Implement and maintain robust IT service management frameworks (eg, ITIL ) to optimize service ... security administration, service desk, computer operations, telecommunications, and document management . The Deputy Chief Information Officer (DCIO) for IT… more