- Robert Half Technology (Jersey City, NJ)
- Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient ... best practices for handling complex cases. Reporting & Documentation - Track service desk metrics, generate performance reports, and document resolutions for… more
- Capgemini (Warren, NJ)
- …and KEDB and technical reports related to end points and users Collaborate with Service Desk for shift-left activities Coordinate with field support teams for ... **Job Title:** Senior Desktop Consultant - Onsite Technical Desktop Support...dynamic environment. **Must to have: **Team Management, Digital workspace Service delivery experience, SLA awareness, Incident, Problem, Chagne, … more
- YAI (Westchester County, NY)
- …and to enhance technology engineering service value. + Works closely with IT service desk team to receive, troubleshoot and resolve Level I and II IT ... issues escalated for field support assistance/handling. + Responds to service issues and requests in a timely and appropriate...coverage for IT Helpdesk, performing duties of IT Helpdesk Technician on an as needed basis and as part… more