- Charter Care Health Partners (Providence, RI)
- Summary: The Customer Service Advocate is responsible for prioritizing customer satisfaction for Information Technology services by r epresenting the ... or equivalent work-related experience. Experience: 2 or more years Healthcare IT / Customer Service experience preferred. Skills and Abilities: +… more
- RTX Corporation (Portsmouth, RI)
- …operational requirements into user-centric infrastructure solutions + Act as a customer advocate in design and delivery discussions, ensuring infrastructure ... with ES Infrastructure product and platform teams to align service delivery with customer expectations and enterprise...of relevant experience will be considered. + Experience in IT service delivery, infrastructure operations, or … more
- IBM (Boston, MA)
- …and program governance. In this role you will be responsible for the following: Customer Advocate : *Drive user adoption across the customer organizations by ... you'll be part of a team that transforms our customer 's challenges into industry-leading solutions. We are an infinitely...following areas: * IT Financial Management *Cloud Management * IT Service and Portfolio Management *Asset Management… more
- Logitech (Boston, MA)
- …activate customer data for personalization, targeted campaigns, and improved customer service . AI-Driven Innovation & Efficiency + Incorporate AI ... as the technical and strategic bridge between sales, marketing, IT , and other key teams, ensuring cross-functional collaboration on... relationships that deliver sustained engagement and maximize lifetime customer value (LTV). + Advocate for … more
- Danaher Corporation (Boston, MA)
- …Learn about the Danaher Business System which makes everything possible. The Field Service Engineer is responsible for customer satisfaction in all aspects of ... as deemed by Beckman Coulter technical staff. A clear advocate for the customer (internal and external)...Service Engineer) must have ability to manage a customer account in its entirety, and when accessing an… more
- Lumen (Providence, RI)
- …leadership teams regarding the customer experience, product features/functionality, and service implementation/management. + Customer Advocate : Acts as ... leveraging technology innovation for the betterment of humanity. This exciting customer -facing solution engineering role will work in partnership with our Sales… more
- Lincoln Financial (Providence, RI)
- …(Ardis, Converge, etc.) + Acts as product expert, relationship builder, service advocate , and problem solver to ensure customer 's expectations are met or ... and strengthen relationships with internal/external customers and be an advocate on behalf of the customer by...you'll be doing** + Problem solves EDI issues, engaging IT when necessary. + Track and analyze system defects… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... combine creative marketing ideas with extensive analytical and data-driven customer demand generation experience. Effective communication with agile technology… more
- Tufts Medicine (Boston, MA)
- …and staff; Acknowledging cultural differences that exist among staff and patients; Identifying customer service needs on the unit; Presenting self in a ... safety. The professional registered nurse serves as a patient and family advocate while facilitating a cooperative and collaborative environment among all health… more
- Tufts Medicine (Braintree, MA)
- …staff + Acknowledges cultural differences that exist among staff and patients + Identifies customer service needs on the unit + Presents self in a professional ... safety. The professional registered nurse serves as a patient and family advocate while facilitating a cooperative and collaborative environment among all health… more
- Amazon (Boston, MA)
- …- Complete analysis and present periodic reviews of operational performance to customer - Provide detailed reviews of service disruptions, metrics, detailed ... prelaunch planning - Champion and advocate for customer requirements within AWS (eg...Has access and knows how to use all key customer resolution tools across all service groups… more
- Nelnet (Providence, RI)
- …business throughout designated sales territory. + Prepare sales proposals. + Work with Customer Advocate Teams to maintain and expand existing relationships with ... **EXPERIENCE:** + Minimum of 2-3 years experience. + Sales, Customer Service , or Account Management experience required....with Payments industry is a plus. + Knowledge of IT service and delivery preferred. + Demonstrated… more
- Amazon (Boston, MA)
- …from start-ups to large, enterprise customers. You will be a trusted customer advocate , helping our partners understand advanced cloud-based solutions and ... big dreams. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Nestle (Boston, MA)
- …grow together.** Do you have a passion for coffee and a knack for exceptional customer service ? Join our team as **Retail Sales Associate** at our elegant ... match and create unforgettable moments with Nespresso! **WHAT'S IN IT FOR YOU:** + **Competitive pay -** Plus quarterly...are inherently a people person and thrive in a customer service environment. + You enjoy working… more
- Amazon (Boston, MA)
- …and accelerate the adoption of AWS services. The Role As a trusted customer advocate , Solutions Architects help organizations understand best practices around ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Ford Motor Company (Providence, RI)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for ... you. Join us and challenge your IT expertise and analytical skills to help create vehicles...user behaviors across different regions. + Be the User's Advocate : Deeply understand how users interact with our navigation… more
- Amazon (Boston, MA)
- …these insights into concrete proposals for AWS HealthOmics services. - Refine and advocate a 'north star' vision for AWS in the genomics and clinical diagnostics ... technologies, bioinformatics algorithms, and clinical research methodologies to inform AWS service development. - Travel up to 20%, including domestic and… more
- Robert Half Technology (Boston, MA)
- …+ Technical Insight: General knowledge of small business IT systems and service delivery. + Competent in using customer management tools (eg, Salesforce or ... teams to convert business needs into solutions. + Monitor project pipelines, resolve service delivery issues, and advocate for client needs internally. + Sales… more
- Prime Therapeutics (Providence, RI)
- …relationships with product management, technology teams, functional counterparts, third parties, customer service , go to market, and customers + Collaborate ... visualize what items deliver the most value to the customer through the sequencing of the product backlog and...input on test strategy and test cases, being an advocate of quality solutions that meet or exceed defined… more
- Acxiom (Boston, MA)
- …Enterprise. Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from their investment ... to be able to identify and recommend specific solutions to achieve customer 's desired result. Holds direct responsibility for identifying opportunities and closing… more