- Teleperformance USA (NC)
- …the sky is the limit!** **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and… more
- UNC Health Care (Chapel Hill, NC)
- …the unique communities we serve. Summary: The Clinical Call Center Supervisor oversees the daily (24/7/365) clinical operations for all of the Clinical ... RN level Triage Telehealth- Share clinical expertise in Clinical Call Center triage nursing across the health...nursing in tertiary care and one (1) year of supervisor or team lead experience in specialty area. 2… more
- MetLife (Cary, NC)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... Summary of Responsibilities: Through strong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on… more
- Camping World (Greenville, NC)
- …skills, with attention to detail and time management. . Familiarity with roadside assistance operations , call center software, CRM systems and office 365 ... or related field preferred. . 3 + years of experience in customer service or call center environments, with at least 1-2 years in a supervisory or leadership… more
- Ryder System (Raleigh, NC)
- …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- ABF Freight (Winston Salem, NC)
- … Supervisor is also responsible for ensuring all DC and service center operations are performed according to Company procedures, standards, and specifications ... DC Support Supervisors are primarily responsible to fill vacant supervisor positions at Distribution Centers and Service Centers through...Manager of Relief Supervision and the Director of Service Center Operations * Other duties and projects,… more
- University of North Carolina at Charlotte (Charlotte, NC)
- …lines and two-way radios as necessary with familiarity with dispatch, call center , or communication center operations , preferably within a higher ... at all times. + Supervise, direct, and support Communication Center personnel on assigned shifts; act as the Communication... personnel on assigned shifts; act as the Communication Center Manager in the absence of management. + Provide… more
- Hendrick Automotive Company (Raleigh, NC)
- …+ Post scheduled appointments on appointment board in the Business Development Center . + Re-schedule "no-show" customer appointments. + Follow-up with sales or ... of Dealership Management System and additional software programs to support operations . Communication Skills: Ability to understand and follow instructions. Ability… more
- Capgemini (Charlotte, NC)
- **Job Title:** Network Engineer 2 - IMAC Supervisor (Lead Technician) **Location:** Kings Mountain, NC **Travel:** 25% **Employment Type:** Full-Time **Job ... Summary:** The IMAC Supervisor (Lead Technician) will be responsible for managing a...Infrastructure Moves, Adds, and Changes (IMAC) across designated data center environments. This includes coordinating activities such as hardware… more
- LifePoint Health (Wilson, NC)
- …Tree On-Site Childcare Facility * And much more *Position Summary:* The Administrative Supervisor oversees the operations of the organization when management is ... not just what you can do. At Wilson Medical Center , a 294 bed facility, we bring new and...not in house. The Administrative Supervisor will coordinate staffing, emergency situations, disposition of deceased… more
- Cardinal Health (Raleigh, NC)
- …we can get life-changing therapies to patients who need them-faster.** The Operations Supervisor will oversee program staff performing customer service, ... or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred + Strong… more
- TTEC (Raleigh, NC)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... a Typical Day, You'll + Achieve training completion goals + Manage day-to-day operations , processes, and reporting + Improve the key success metrics associated with… more
- Fresenius Medical Center (New Bern, NC)
- …quality improvement activities that enhance patient care outcomes and program operations . PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties and responsibilities are ... federal regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with… more
- Fresenius Medical Center (Matthews, NC)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's PURPOSE AND SCOPE: The professional registered nurse ... quality improvement activities that enhance patient care outcomes and facility operations . PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties and responsibilities are… more
- Fresenius Medical Center (Charlotte, NC)
- …improvement activities that enhance patient care outcomes and program operations . **PRINCIPAL DUTIES AND RESPONSIBILITIES:** All duties and responsibilities are ... federal regulations. + Performs all essential functions under the direction of the Supervisor and with the guidance from the Educator, Preceptor, or in collaboration… more
- Fresenius Medical Center (Huntersville, NC)
- …improvement activities that enhance patient care outcomes and facility operations . **PRINCIPAL DUTIES AND RESPONSIBILITIES:** All duties and responsibilities are ... federal regulations. + Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with… more
- Fresenius Medical Center (Tarboro, NC)
- …quality improvement activities that enhance patient care outcomes and facility operations . PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties and responsibilities are ... regulations. . Performs all essential functions under the direction of the Supervisor with guidance from the Educator, Preceptor or in collaboration with another… more
- Cardinal Health (Raleigh, NC)
- …or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been ... **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is...quality + Previous experience being able to achieve daily call center metrics including but not limited… more
- Fresenius Medical Center (Greensboro, NC)
- …improvement activities that enhance patient care outcomes and facility operations . **PRINCIPAL DUTIES AND RESPONSIBILITIES:** All duties and responsibilities are ... regulations. + Performs all essential functions under the direction of the Supervisor with guidance from the Educator, Preceptor or in collaboration with another… more
- Fresenius Medical Center (Greenville, NC)
- …improvement activities that enhance patient care outcomes and facility operations . **PRINCIPAL DUTIES AND RESPONSIBILITIES:** All duties and responsibilities are ... Performs all essential functions under the direction of the Supervisor with guidance from the Educator Preceptor or in...reliable and adequate coverage. + Position requires participation in on- call rotation night weekend holiday or as defined by… more