- UNC Health Care (Chapel Hill, NC)
- …the health and well-being of the unique communities we serve. Summary: The Clinical Call Center Supervisor oversees the daily (24/7/365) clinical operations ... RN level Triage Telehealth- Share clinical expertise in Clinical Call Center triage nursing across the health...nursing in tertiary care and one (1) year of supervisor or team lead experience in specialty area. 2… more
- MetLife (Cary, NC)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... Summary of Responsibilities: Through strong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on… more
- Camping World (Greenville, NC)
- …or related field preferred. . 3 + years of experience in customer service or call center environments, with at least 1-2 years in a supervisory or leadership ... to detail and time management. . Familiarity with roadside assistance operations, call center software, CRM systems and office 365 applications . Experience in… more
- Teleperformance USA (NC)
- …**Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and exceed all aspects of ... other related duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and procedures are adhered… more
- Ryder System (Raleigh, NC)
- …professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- HCA Healthcare (Asheville, NC)
- **Description** **Introduction** Do you have the career opportunities as a(an) Licensed Clinic Supervisor - RN you want with your current employer? We have an ... Do you want to work as a(an) Licensed Clinic Supervisor - RN where your passion for creating positive...time (Monday - Friday, days), no nights, no on call , no weekends, no holidays** Seeking a RN Clinic… more
- ABF Freight (Winston Salem, NC)
- …a career. DC Support Supervisors are primarily responsible to fill vacant supervisor positions at Distribution Centers and Service Centers through the ABF system, ... by the Manager of Relief Supervision. The DC Support Supervisor is also responsible for ensuring all DC and...is also responsible for ensuring all DC and service center operations are performed according to Company procedures, standards,… more
- Camping World (Greenville, NC)
- …. 2+ years of experience in customer service, preferably in a roadside assistance or call center environment. . Proven excellence in a similar role. . Strong ... the Intake Agent team. Support the Roadside Contact Experience Supervisor in monitoring agent activity with a focus on... in monitoring agent activity with a focus on call quality and communication effectiveness. Be a subject matter… more
- University of North Carolina at Charlotte (Charlotte, NC)
- …multiple phone lines and two-way radios as necessary with familiarity with dispatch, call center , or communication center operations, preferably within a ... at all times. + Supervise, direct, and support Communication Center personnel on assigned shifts; act as the Communication... personnel on assigned shifts; act as the Communication Center Manager in the absence of management. + Provide… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Hendrick Automotive Company (Raleigh, NC)
- …+ Post scheduled appointments on appointment board in the Business Development Center . + Re-schedule "no-show" customer appointments. + Follow-up with sales or ... Environment Demands: Duties are performed primarily in the Business Development Center . Work involves continuous contact and interaction with customers and… more
- Capgemini (Charlotte, NC)
- **Job Title:** Network Engineer 2 - IMAC Supervisor (Lead Technician) **Location:** Kings Mountain, NC **Travel:** 25% **Employment Type:** Full-Time **Job ... Summary:** The IMAC Supervisor (Lead Technician) will be responsible for managing a...Infrastructure Moves, Adds, and Changes (IMAC) across designated data center environments. This includes coordinating activities such as hardware… more
- LifePoint Health (Wilson, NC)
- …are appreciated for who you are not just what you can do. At Wilson Medical Center , a 294 bed facility, we bring new and innovative programs to those who matter the ... community. It is with great pride, we offer Growing Tree Child Care Center on-site daycare where children are offered a nurturing, safe environment centered around… more
- Cardinal Health (Raleigh, NC)
- …or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred + Strong ... get life-changing therapies to patients who need them-faster.** The Operations Supervisor will oversee program staff performing customer service, enrollment and… more
- Securitas Security Services USA, Inc. (Charlotte, NC)
- …approved time off (with advance notice) and/or on short notice should another NCC Supervisor call off from work. Ability to adapt to changing priorities. ... supervising Customer Care Representatives (CCR) in the National Communications Center (NCC). Manage and develop the CCRs as well...to ensure that adequate staffing needs are appropriate to call volume. . Develop new ideas and plans to… more
- TTEC (Raleigh, NC)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... or the ability to successfully complete the college of insurance program and obtain a license What You Can Expect + Supportive of your career and professional development + An inclusive culture and community minded organization where giving back is encouraged… more
- Eaton Corporation (Fayetteville, NC)
- …AMER ARS PDCAD division is currently seeking a Manufacturing Technician I (Mod Center ) - 2nd shift. Shift hours:(3:00pm - 11:30pm). Overtime may exceed these hours, ... Determine the quality of work reporting problems to area supervisor or Quality Control personnel. Maintain piece count and...in your job search, application, or interview process, please call us at ### to discuss your specific need.… more
- Fresenius Medical Center (New Bern, NC)
- …federal regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with ... makes adjustments and modifications to treatment plan as indicated and notifies Supervisor , Physician, patient's primary nurse and others as may be indicated. .… more
- Fresenius Medical Center (Matthews, NC)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's PURPOSE AND SCOPE: The professional registered nurse ... regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration… more
- Fresenius Medical Center (Charlotte, NC)
- …federal regulations. + Performs all essential functions under the direction of the Supervisor and with the guidance from the Educator, Preceptor, or in collaboration ... makes adjustments or modifications to treatment plan as indicated and notifies Supervisor , Physician, patient's primary nurse and others as indicated. + Assesses,… more