- Bluffton SC (Durham, NC)
- …one of South Carolina's fastest-growing communities. The ideal candidate will lead with integrity, demonstrate both operational and administrative excellence, and ... and luxury accommodations. serves as the town's commercial and cultural center , featuring boutiques, galleries, antique shops, and artisan stores. The Bluffton… more
- City of Danville (Durham, NC)
- …and adept at professionally commanding large incidents; a visionary who can effectively lead a multi-generational team through embracing changes; a proven leader ... festivals, special events, concerts, the Danville Otterbots minor league baseball team , and many outdoor activities. Danville's history includes being a regional… more
- City of Brevard (Durham, NC)
- …If you are a leader who inspires trust, champions collaboration, and is ready to lead with integrity and a focus on positive community outcomes, we invite you to ... cafes, and numerous art galleries. The renowned Brevard Music Center attracts talent from across the globe, offering a...outdoor adventures, artistic inspiration, or a peaceful place to call home, Brevard offers an exceptional lifestyle. About the… more
- Camping World (Greenville, NC)
- …. 2+ years of experience in customer service, preferably in a roadside assistance or call center environment. . Proven excellence in a similar role. . Strong ... The Lead Roadside Assistance Intake Agent oversees the intake...and provides guidance and support to the Intake Agent team . Support the Roadside Contact Experience Supervisor in monitoring… more
- Mass Markets (NC)
- …industry. We are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
- UNC Health Care (Chapel Hill, NC)
- …health and well-being of the unique communities we serve. Summary: The Clinical Call Center Supervisor oversees the daily (24/7/365) clinical operations for all ... RN level Triage Telehealth- Share clinical expertise in Clinical Call Center triage nursing across the health...tertiary care and one (1) year of supervisor or team lead experience in specialty area. 2… more
- GAP Solutions Inc (Raleigh, NC)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...contract compliance, managing overall program execution, and leading a team of Sr. and Jr. Customer Service Representatives. The… more
- Camping World (Greenville, NC)
- …or related field preferred. . 3 + years of experience in customer service or call center environments, with at least 1-2 years in a supervisory or leadership ... attention to detail and time management. . Familiarity with roadside assistance operations, call center software, CRM systems and office 365 applications .… more
- MetLife (Cary, NC)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on every call...events, meetings, training, business continuity, etc. * Supervise and lead a team of customer care associates… more
- Frank Myers Auto Maxx (Winston Salem, NC)
- …+ Confident and professional phone manners + Strong computer and Internet skills + Call Center , collections, inside sales experience is a plus + Strong record ... Immediate training and ongoing support are provided.You will join a small team in a highly collaborative and upbeat department. Responsibilities Include The… more
- Hendrick Automotive Company (Raleigh, NC)
- …9530 Lumley Road, Raleigh, North Carolina 27617 Summary: Primarily responsible for lead generation activities in support of the company's sales and service goals. ... scheduled appointments on appointment board in the Business Development Center . + Re-schedule "no-show" customer appointments. + Follow-up with...and respect one another we can work as a team to achieve at a high level. Integrity Being… more
- PNC (Greensboro, NC)
- …valued and have an opportunity to contribute to the company's success. As a Lead Teller within PNC's Retail Banking organization, you will be based in Greensboro, ... learn more about this and other opportunities on our team .Watch this video. (https://content.pncmc.com/live/pnc/aboutus/recruiting/videos/Retail\_Banking.mp4) **Qualifications** Successful candidates must demonstrate… more
- Kyndryl (Raleigh, NC)
- …time, and enhanced customer satisfaction. **Operational Excellence:** + Achieve individual and team utilization targets + Lead the design of complex engagements ... a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center… more
- BD (Becton, Dickinson and Company) (Durham, NC)
- …years of experience supervising associates in a technical support call center , focused on optimizing operations, enhancing team performance, and delivering ... in customer service within technical support environments, with expertise in call center operations, workflow management, and support escalation procedures… more
- Deloitte (Raleigh, NC)
- …the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream for the transformation, focusing on the strategy, design, ... Our Deloitte Customer team empowers organizations to build deeper relationships with...the functional architecture and design of the future-state contact center , including call routing, IVR flows, and… more
- Ryder System (Raleigh, NC)
- …professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- Navient (Raleigh, NC)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer...a destination; it's a mindset of continuous improvement. + ** Lead Together** : Our success comes from how we… more
- Eaton Corporation (Raleigh, NC)
- …**Customer Engagement:** + Define and execute the global sales strategy for large Data Center customers. + Lead the development of relationships at all levels ... **Position Overview** The Vice President Global Sales- Data Center Segment is a newly created executive role...Global customers. As a key member of our leadership team you will ensure strategic alignment between customer priorities… more
- TIAA (Charlotte, NC)
- …and overall retirement, and financial education. But this is so much more than a call center job. As a Financial Services Consultant, you will impact the lives ... and open to feedback - Performs well in a scheduled work environment - Banking, Call Center , Customer Service or Sales experience is helpful (though again, not… more
- University of North Carolina at Charlotte (Charlotte, NC)
- …multiple phone lines and two-way radios as necessary with familiarity with dispatch, call center , or communication center operations, preferably within a ... and accurate communication at all times. + Supervise, direct, and support Communication Center personnel on assigned shifts; act as the Communication Center … more
