- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Lowe's (Wilkesboro, NC)
- …Center Training Supervisor partners with the Learning & Development team as a subject matter expert to create and update training courses focused on ... the areas of operations, product knowledge, and selling. The Contact Center Training Supervisor has...* Synthesizes and applies feedback from learners and business subject matter experts (SMEs) as appropriate to… more
- UNC Health Care (Raleigh, NC)
- …registries, such as immunization registry, immunization or medication registry. 17. Serves as subject matter expert and/or resource for departmental business ... located near Rex Hospital-right across from the Harris Teeter Shopping Center -and we're looking for anexperienced, Certified Medical Assistant (CMA)to join our… more