- Aaron's Inc (Aberdeen, NC)
- ** Customer Accounts Manager ** **Hiring...company standards for collections and lease renewals. As a Customer Account Manager , you will ... drive the success of our stores by leading the customer accounts department with the primary goal...of job functions at the direction of the General Manager . **Skills for Success** Customer Account… more
- Dodge Construction Network (Raleigh, NC)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...their inquiries, resolving issues and driving value by using customer analytics and regular review of their accounts… more
- Cypress Creek Renewables (Durham, NC)
- Customer Service Manager at Cypress Creek...client requirements. + Internal Collaboration + Partner with the Account Manager (AM) to ensure alignment on ... will join us. Position Overview We are seeking a detail-oriented and client-focused Customer Service Manager (CSM) to oversee day-to-day client support and… more
- Forrester (Charlotte, NC)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager II will be responsible for the engagement value delivered ... through their partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager...relationship health post sale by deeply embedding in the accounts to drive high engagement. Serve as a client… more
- Lucid Software (Raleigh, NC)
- …our users. + Conduct online demos and training sessions. + Collaborate with an account manager to secure customer renewals and identify potential upsell ... meet-ups We are on the lookout for a talented customer success manager who will be responsible...new clients. **Responsibilities:** + 5-7 years of experience in customer success, account management, or a similar… more
- Trellix (Raleigh, NC)
- …This role also focuses on managing both the health and renewal motions of customer accounts , driving renewal deals from start to finish, while identifying ... **_Job Title:_** Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work.**… more
- Hexagon Agility (Salisbury, NC)
- …Hexagon Agility, please visit our website at www.hexagonagility.com We are currently seeking a Customer Success Manager . This position will be based out of our ... is required. Occasional travel may be required. Overview: The Customer Success Manager will be the liaison...success + Cultivate strong, mutually beneficial relationships with key accounts + Identify and resolve client issues, acting as… more
- Rubrik (Morrisville, NC)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer Success ... Accounts at Rubrik. He/She works as the driver, customer advocate, and primary point of contact between Rubrik...The CEM functions as an extension of the Sales Account Team, and partners with the customer … more
- Cornerstone onDemand (Charlotte, NC)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... account strategy with business outcomes. The CSM builds relationships...managing ongoing partnerships to maintain a high level of customer satisfaction and loyalty. By maintaining a proactive focus… more
- Forrester (Charlotte, NC)
- …are responsible for the engagement value delivered to Forrester's largest clients. The Customer Success Manager will orchestrate the customer journey through ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...client's relationship health post-sale by deeply embedding in the accounts to drive high engagement. Serve as a client… more
- Cisco (Research Triangle Park, NC)
- …are accepted until further notice. We are looking for an enterprise level Customer Success Manager (CSM) to bring Meraki's best ideas, innovations, and ... capabilities to our highest value accounts . The CSM will influence adoption, retention, and expansion...Collaborate with internal teams to find solutions to complex customer problems and manage the path to resolution *… more
- Ryder System (Greensboro, NC)
- …Transportation, Fleet Maintenance and Supply Chain Services in the World! The ** Customer Logistics Manager ** will oversee the day-to-day operations within an ... function and is responsible for all aspects of Operations and Account Management in our Dedicated Transportation Solutions business vertical. Mainly responsible… more
- Hyster-Yale Materials Handling (Greenville, NC)
- **Job Title** Manager , Customer Lifecycle I-II **Job Category** Product Support **Job Description** What starts with **YOU** , moves the world! Hyster-Yale ... lift trucks, has an outstanding opportunity for an exceptional and talented ** Manager , Customer Lifecyle I-II** based at our **Greenville, NC** location.… more
- Rocket Software (Raleigh, NC)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...and trends + Ensure swift and satisfying resolution of account issues by leveraging resources from cross-functional teams as… more
- Celestica (Charlotte, NC)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager 2 leads a team of multiple ... need to develop Director and VP-level relationships with the customer and prioritize multiple initiatives and priorities on a...+ Global strategic business interface for a major strategic account within Global Accounts + Account… more
- American Express (Raleigh, NC)
- …relationship with existing Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic ... to structure how we engage with our Small Business Customers, through their primary digital Customer portal "My Card Account - MYCA" and "Blueprint as a Small… more
- Acosta Group (Charlotte, NC)
- …and intelligence to the client and across positions internally. + Assist Business Account Manager (s) and others in the development of targeted strategic Client ... and efficient brand promotion strategies and strengthen brand activation based on customer knowledge. + Accountable for the execution of strategic plans for all… more
- First Horizon Bank (Charlotte, NC)
- …Nashville, TN or Raleigh, NC. **Summary** : First Horizon is looking for a customer -obsessed, data-driven Product Manager to lead the evolution of our KYC (Know ... Your Customer ) and Identity Verification capabilities within the Digital Identity...product strategy, roadmap, and execution of KYC workflows for account origination and identity recovery across our online and… more
- Nutanix (Raleigh, NC)
- …required **Your Role** + Build and maintain strong relationships with assigned FEDERAL customer accounts to ensure their success with Nutanix technology. + Act ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Compass Group, North America (Arden, NC)
- …Monday - Friday + Requirement: Management and Leadership background, client-facing customer service, time management, able to adjust to changing circumstances, Excel ... our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll… more