- Lenovo (Morrisville, NC)
- Customer Loyalty & Insights Program Owner (Ecommerce) **General Information** Req # WD00081256 Country/Region: United States of America State: North ... from home.** We're looking for a strategic, data-driven, and customer -obsessed Loyalty Program Manager to...as redemption, churn, overspend, and LTV + Present key insights and recommendations in regular business reviews Campaign &… more
- Lowe's (Mooresville, NC)
- …DIY and Pro customer segments (and respective subsegments) by leveraging customer insights , understanding the competitive landscape, and working within with ... will serve as a subject matter expert for the customer loyalty programs. The Assistant Marketing Manager...the POD and/or Brand Marketing relationships to connect with Loyalty operations, loyalty program team,… more
- DXC Technology (Raleigh, NC)
- …provide regular updates to stakeholders on project progress, milestones, and deliverables. ** Customer Survey Process Management:** Design, program , and deliver ... and create LLAs (Listen, Learn, Act) to drive customer satisfaction and loyalty , while sharing results...future improvements. Collaborate with the event team to design, program , and test feedback surveys for ISB Customer… more
- ICL (Durham, NC)
- …market. Your mission is to turn complex, multi-source data into clear, actionable insights that power GROWERS' fully managed loyalty and rewards programs and ... Role: None Full Time: Yes The Role: As a Customer Success / Solution Manager, you'll sit at the...of contact for assigned clients-guiding them through onboarding, training, program launches, reporting, and day-to-day troubleshooting. * Own the… more
- Cisco (Research Triangle Park, NC)
- …efforts with analysts. * Maintain a deep understanding of market dynamics, customer insights , competitive landscape, and go-to-market strategies in target ... marketing mix and marketing programs to generate awareness, pipeline, opportunity, and loyalty . * Report measurement of marketing campaign, program , project,… more
- IQVIA (Durham, NC)
- …rapid, seamless, tailored responses to opportunities. Drive business growth by improving customer loyalty through enhanced customer relations, service ... manage accounts targeting extended business relationship throughout lifecycle. Focus on customer loyalty and contract renewal. Facilitate discussions on new… more
- IQVIA (Durham, NC)
- …rapid, seamless, tailored responses to opportunities. Drive business growth by improving customer loyalty through enhanced customer relations and service ... manage accounts targeting extended business relationship throughout lifecycle. Focus on customer loyalty and contract renewal. Facilitate discussions on new… more
- PNC (Charlotte, NC)
- …in this position. **Preferred Skills** Client Outreach, Content Development, Credit Products, Customer Engagement, Customer Loyalty , Customer Solutions, ... growing share of wallet with existing clients. + Identifies customer needs to help them succeed financially by presenting...of PNC's products and services. + Provides ideas and insights based on understanding of the client's needs and… more
- Meta (Raleigh, NC)
- …cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty .At Meta Store we ... of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty . 2. Develop,… more
- USAA (Charlotte, NC)
- …families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be ... software, and relevant industry data & methods and ability to connect external insights to business problems. + Researches and pursues the latest and/or industry… more
- USAA (Charlotte, NC)
- …families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be ... machine learning, simulation, and optimization solutions to advise actionable business insights and drive business value through automation, revenue generation, and… more
- USAA (Charlotte, NC)
- …families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be ... Digital or Technology research, business and market intelligence, and data-driven insights to find opportunities, propose solutions, create and maintain roadmaps,… more
- Compass Group, North America (Charlotte, NC)
- …with significant demonstrated people management experience + Strong expertise in Customer Facing Technologies (eg, POS, loyalty platforms, kiosks, mobile ... team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a… more
- USAA (Charlotte, NC)
- …families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be ... in developing and executing product roadmaps that drive revenue growth, improve customer experience, and enhance operational efficiency. You will be responsible for… more
- USAA (Charlotte, NC)
- …families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be ... to influence P&L results. + Provides guidance on key financial and customer -related concerns from executives using multiple data sources including SAS, SQL, Tableau,… more
- CoStar Realty Information, Inc. (Charlotte, NC)
- …products + Generate excitement and interest in the Homes.com products, develop effective customer relationships to ensure customer loyalty and repeat ... to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been… more
- Wolters Kluwer (Raleigh, NC)
- …and partner-qualification programs based on the existing Enablon program . + Set up a customer loyalty program . + Either the driver of or being the ... of wallet growth, increased market share, and expansion into logical adjacencies. Utilize customer insights analyses in ESG, EHS, CoW, PSM for optimizing price… more
- Walgreens (Wake Forest, NC)
- …to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty . + Accountable for improving on overall ... **Job Description:** Supervises customer service associates and designated hitters. Responsible for...Collaborates with Store Manager to identify sales opportunities, gain insights , to ensure growth and performance of the store… more
- The Clorox Company (Durham, NC)
- …based on emerging capabilities * Has experience working with data and driving insights **In this role, you will:** Drive enterprise Retail Media and Commerce ... building and driving the learning agenda + results across Customer teams. Work closely with the Analytics team on...+ Experience working within Commerce (ie coupons, instore signage, loyalty programs) + Comfortable working with data (point of… more
- Bridgestone Americas (Rocky Mount, NC)
- …automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and ... teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by effectively managing all aspects of … more