- PrimeFlight Aviation Services (Charlotte, NC)
- **Description** **WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT LEAD TODAY!** The Customer Service Agent Lead supervises ... through training, collaboration, and performance monitoring. **WHAT IT'S LIKE TO WORK AS A CUSTOMER SERVICE AGENT LEAD ** + **Supervise and lead a… more
- PrimeFlight Aviation Services (Charlotte, NC)
- …TURN PLANES. OWN THE TARMAC - RAMP AGENT LEADS WANTED!** The Ramp Agent Lead oversees ramp operations to ensure the safe, efficient handling of aircraft, ... turnarounds. **WHAT IT'S LIKE TO WORK AS A RAMP AGENT LEAD ** + Guide inbound/outbound aircraft to...and cargo to and from aircraft + Exemplify PrimeFlight customer service and safety standards + Perform… more
- Kimpton Hotels & Restaurants (Winston Salem, NC)
- …exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail ... and message service all the while providing outstanding service ...required. + Previous experience in a Front Desk or customer -facing role is preferred. + Knowledgeable of immediate area,… more
- Camping World (Greenville, NC)
- …and relayed to the dispatch team for action. A strong focus on excellent customer service , call control, attention to detail and reassuring next steps with ... The Roadside Assistance Intake Agent is responsible for answering incoming calls from...Role:** + High school diploma or equivalent. + Previous customer service experience, preferably in a fast-paced… more
- UGI Corporation (Charlotte, NC)
- …Diploma or Equivalent; Associate/Bachelors degree preferred. + Three to five years customer service experience in a contact center environment. AmeriGas Propane, ... Customer Experience Lead Location: Charlotte, NC,...denied hire on that basis. Nearest Major Market:Charlotte Job Segment: Behavioral Health, Substance Abuse, Healthcare, Customer Service… more
- Camping World (Greenville, NC)
- …and maintaining a high standard of service and performance. On occasion as a lead agent , you may be required to take ownership of a call to deescalate ... The Lead Roadside Assistance Intake Agent oversees...associate degree preferred. . 2+ years of experience in customer service , preferably in a roadside assistance… more
- PrimeFlight Aviation Services (Charlotte, NC)
- **Description** **WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY!** The Customer Service Supervisor leads and ... + 5 years of customer service experience + 2 years of Customer Service Lead + Knowledge of the Aviation Industry + Ability to access and interpret… more
- Coinbase (Charlotte, NC)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- PVH Corp. (Concord, NC)
- …is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. The Lead Associate has cash responsibilities and ... as assigned by Store Management. **OVERALL RESPONSIBILITIES** + Consistently provides TH Customer Service to company standard. + Keep merchandise filled to… more
- Acosta Group (Asheville, NC)
- …or oversee the employee's daily work activities .3+ year's Customer Service experience preferred. .Prior sales agent , retail and reset responsibility ... **Merchandiser Travel Retail Ser Lead ** **General Information** **Company:** ACO-US **Location:** ASHEVILLE, North...meet and/or exceed expectations .Detail Oriented Ensure work accuracy . Customer Service Provide a level of … more
- PVH Corp. (Concord, NC)
- …as "floor ready", generating maximum sales potential through upholding high customer service standards, maintaining store appearance, keeping merchandise filled ... Develop proficiency in all operational policies and procedures + Manage time and prioritize tasks ** CUSTOMER SERVICE / SALES** + Ensure customer service … more
- Ryder System (Raleigh, NC)
- …Management, Employee Center Pro. + Experience with developing in ServiceNow (eg service catalogs, Virtual Agent , Flow Designer) is required. + Experience ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for… more
- Wells Fargo (Charlotte, NC)
- …AI and Agent development. **In this role, you will:** + Lead complex, broad impact initiatives including provision of high-level systems consultation for the ... **About this role:** Well Fargo is seeking a highly skilled and forward-thinking Lead Systems Operations Engineer to join our API SRE & Operations team within CTO… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Well Fargo is seeking a highly skilled and forward-thinking Lead Systems Operations Engineer to join our Technology Operations team. This role ... driving automation, developing APIs, reducing operational toil, and enabling self- service capabilities through cutting-edge technologies including Generative AI and … more
- Deloitte (Charlotte, NC)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Cardinal Health (Raleigh, NC)
- …any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- Deloitte (Charlotte, NC)
- …role ends on 11/30/2025. Work You'll Do As a Manager you will lead and deliver engagements, or components of large, complex engagements. These projects identify, ... solutions, with at least 2 year focused on Generative AI, Agentic AI or multi- agent systems + 4+ years of hands-on experience building AI/ML solutions using Pytho n… more
- CAI (Raleigh, NC)
- …will be responsible for providing end user support to our clients utilizing excellent customer service skills. This is a part-time position (20 hours per week). ... **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- Wells Fargo (Charlotte, NC)
- …contact center experiences + Proven use cases that include the creation of self- service voice flows including complex product and customer needs + Experience ... **onsultant** to support our migration to a new cloud-based AI voice virtual agent solution. This person will build the conversational experience for our new Wells… more
- Extra Space Storage (Charlotte, NC)
- …to apply: _Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead , Customer Service Team Lead , Customer ... operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured… more