- Merck & Co. (Durham, NC)
- …for Shift(s) supply performance metrics (Schedule Adherence, Release on Time, Customer service performance, Product Lead Time, etc.).-Continuous Improvement - ... a team of individual contributor production direct reports including safety, quality , and daily operations;Ensure that Shift(s) objectives are achieved while… more
- Vontier (Greensboro, NC)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- IQVIA (Raleigh, NC)
- …client at scientific congresses and/or advisory boards. + Strong presentation, analytical and customer service skills. + An understanding of Medical Affairs and ... **MSL (Player/ Coach )** We are excited to announce that currently...trial teams. In addition, you will ensure compliant and high- quality clinical scientific communication. You will be asked to… more
- American Express Global Business Travel (Raleigh, NC)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Walmart (Spruce Pine, NC)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Walmart (Raleigh, NC)
- …and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community… more
- Walmart (Sylva, NC)
- …and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and ... Way (OBW) service model; managing and supporting customer service initiatives (for example, store of...and providing process improvement leadership to ensure a high quality customer experience. Drives the financial performance… more
- Michaels (Greensboro, NC)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- TD Bank (Charlotte, NC)
- …to meet SLA requirements for service and productivity + Provides high quality service and advice to key business (FCRM) partners and monitors progress ... the senior analyst / subject matter expert and may coach and educate others + Oversees and/or independently performs...the team, supports a positive work environment that promotes service to the business, quality , innovation and… more
- Volvo Group (Charlotte, NC)
- …concept. Performs material identification for Logistics. All employees are responsible for the quality of their work, customer satisfaction, and are expected to ... and problem solving is required to prevent and correct situations that could reduce quality and customer satisfaction. The employee must be capable to coach… more
- Elkay (Sanford, NC)
- …System so that they are understood, implemented, and applied by Manufacturing, Quality , Engineering and Customer Service functions. **ESSENTIAL JOB** ... metrics and scorecards, and institutes data-driven process improvements which will link Quality , Manufacturing, Engineering and Customer Service objectives… more
- Zurn Elkay Water Solutions (Sanford, NC)
- …Business System so that they are understood, implemented, and applied by Manufacturing, Quality , Engineering and Customer Service functions. ESSENTIAL JOB ... metrics and scorecards, and institutes data-driven process improvements which will link Quality , Manufacturing, Engineering and Customer Service objectives… more
- Vontier (Raleigh, NC)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Bridgestone Americas (Rocky Mount, NC)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- UNC Health Care (Raleigh, NC)
- …improvement projects. May supervise specialists, analysts or administrative support staff. 2. Customer Service -Facilitator or negotiator that can assist in areas ... health and well-being of the unique communities we serve. **Summary:** Provides quality and organizational excellence by leading cross-functional quality and… more
- DISH Network (Garner, NC)
- …training and future development + Demonstrating and coaching behaviors that ensure quality customer service + Training existing Installers/Technicians on ... with strong problem-solving abilities, excellent interpersonal skills, and a customer service focus. As a Field ...and technologies + Conducting on-site inspections to evaluate and coach team members regarding quality service… more
- ARAMARK (Greensboro, NC)
- … rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an ... **Job Description** The Food Service Director is a management position responsible for...responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations… more
- ARAMARK (Winston Salem, NC)
- … rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an ... to meet operating and financial goals. Leads the operations of food service accounts by ensuring areas of responsibility meet objectives and client expectations.… more