- Pearson (Raleigh, NC)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- IBM (Research Triangle Park, NC)
- …**Required technical and professional expertise** * 6+ years of experience in Program Management, Project Management, Customer Success , Consulting, or ... As a member of the global team within Apptio's Customer Success (Post Sales) department you will...to make easier/simpler/better while continuing quality of the entire program . * Departmental Expertise: Experience working with or within… more
- CGI Technologies and Solutions, Inc. (Charlotte, NC)
- ** Customer Success Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax ... interesting and strategic work. CGI is Seeking an experienced Customer Success Manager to join...Manager plays a key role within the Advantage program , sharing insight gained from clients directly back to… more
- Rocket Software (Raleigh, NC)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you...Retirement Savings with matching contributions** **Monthly student debt benefit program ** **Tuition Reimbursement and Certificate Reimbursement Program … more
- Sprinklr (NC)
- …Experience, Operational Excellence, Profitable Growth and Team & Culture.** **Sprinklr's Customer Success Managers (CSMs) align highly skilled expertise, thought ... ability to deliver organizational-wide impact, the CSM develops and program manages a plan to empower the customer...& skills:** + Minimum of 6 years' experience in Customer Success , Technical Account management, Technology Consulting… more
- Sprinklr (NC)
- …delivery challenges, and driving alignment across Sales, Product, Implementation, Support, and Customer Success . + **Shape delivery strategy during pre-sales** , ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer...long-term success . **What You'll Do:** As the ** Success Delivery Manager ** , you will lead… more
- Cisco (NC)
- …new heights with a team that has your back. **Role Summary** Are you an experienced Customer Success Manager in the Technology Sector? Are you seeking a ... risk in the implementation and adoption path. **Meet the Customer Success and Experience Team** Are you... . **Responsibilities** + Partner with the regional sales manager , technical account manager , and other technical… more
- Plastic Express (Charlotte, NC)
- …to determine customer needs Additional Specific Duties: + Effectively fill-in for the Customer Success Manager when required + Function as a CSR when ... individuals with disabilities to perform the essential functions. Job Summary: The Customer Success Supervisor is responsible for the overall direction,… more
- Plastic Express (Charlotte, NC)
- …disabilities to perform the essential functions. Job Summary: This position reports to the Customer Success Manager . A "hybrid" Customer Service position ... skills. Experience with SAP or web-based TMS/WMS/OMS operating systems is essential for success . The Customer Success Representative (CSR) will work closely… more
- Nutanix (Durham, NC)
- …technology to stay connected and deliver outstanding results. You will report to the Manager , Customer Success , who is dedicated to providing mentorship and ... future of business? If so, join Nutanix as a Customer Success Representative and be part of...team-specific guidance and norms will be provided by your manager . If hired, employee will be in an "at-will… more
- NetApp (NC)
- **Job Summary** Join our dynamic and forward-thinking team as a Customer Success Engineer (CSE), where you'll play a pivotal role in shaping the success of ... Global Systems Integrators, and hyper-scaler ecosystem partners, you'll proactively develop customer success plans, align consumption strategies, and orchestrate… more
- Ford Motor Company (Raleigh, NC)
- ** Customer Success Analyst** We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- ... them, and the value those vehicles provide. **In this position ** The Customer Success Analyst works directly with internal and external stakeholders, including… more
- Nutanix (Durham, NC)
- … Experience team at Nutanix is dedicated to building a robust, technical customer success capability, supporting the company's strategic transition to a ... with a few overnight stays as necessary to strengthen relationships and support customer success initiatives. Travel is expected to largely remain within the… more
- DXC Technology (Raleigh, NC)
- …team. This individual is responsible for managing multiple projects that drive customer satisfaction, operational efficiency, and team success . The role combines ... **Job Description:** The ** Manager , Project Management** is a strategic and operational...updates to stakeholders on project progress, milestones, and deliverables. ** Customer Survey Process Management:** Design, program , and… more
- Dodge Construction Network (Raleigh, NC)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...and ensure customer satisfaction + Execute successful customer engagement program through customer … more
- Hyster-Yale Materials Handling (Greenville, NC)
- …Ensure customers are never let down during the aftersales journey by driving customer success , operational excellence, and retention from order to replacement ... **Job Title** Manager , Customer Lifecycle I-II **Job Category**...and external relationships to leverage company synergies that support customer success and retention. + Lead and… more
- Medtronic (Charlotte, NC)
- …for this role will be the mid- Atlantic states. The **Regional Economics Manager ** for Cardiac Implantable Market Access & Customer Economics, serves as ... business partnerships (ie risk sharing agreements). The Regional Economic Manager also serves as the regional resource for all...This role also serves as an important voice providing customer feedback and input to our business units and… more
- Lincoln Financial (Charlotte, NC)
- … customer experience, customer engagement, vendor or relationship management, customer success , or similar role related to the specific responsibilities ... 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play...needs of Lincoln's customers + Defines the vision and success measures for prioritized product offering(s) in collaboration with… more
- MSC Industrial Supply Co. (Davidson, NC)
- …defining project scope, timelines, milestones, and deliverables. * Collaborate with sales, customer success , and technical teams to gather detailed customer ... cross-functional implementation teams, including project managers, solutions consultants, and customer success representatives. * Foster a collaborative team… more
- IQVIA (Durham, NC)
- …R&DS IT is aligned to the key pillars of R&DS Business: commit to customer success , delivery with exceptional quality every time, differentiate with therapeutic ... to modernize the ecosystem to enable business innovation and future business strategy. **Principal Program Manager - The Role** This Principal Program … more