- Truist (Charlotte, NC)
- …(United States of America) **Please review the following job description:** The Head of Enterprise Incident Management will lead a team responsible for the ... remediation efforts are taken swiftly. As the Head of Enterprise Incident Management , responsibilities include...for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific… more
- Truist (Charlotte, NC)
- …(United States of America) **Please review the following job description:** The Technology Major Incident Management Lead Engineer is a critical leadership ... management and business continuity teams. 6. Align incident response with enterprise governance frameworks, working...management experience, with at least 5 years leading major incident response in the financial sector… more
- Truist (Raleigh, NC)
- …the following job description:** ** This position is office-centric ** The Technology Major Incident Management Engineer is responsible for overseeing, ... management experience, with at least 3 years leading major incident response in the financial or...Understanding of regulatory frameworks (eg, FFIEC, SOX, PCI-DSS) and enterprise risk management principles 2. Experienced business… more
- Lincoln Financial (Greensboro, NC)
- …support to the problem management process. * Participating in an on-call Major Incident Management rotation, including weekend support. **What we're ... major Business technical incidents/problems, responsible for executing Critical Incident and Problem Management processes effectively. This includes… more
- Truist (Charlotte, NC)
- …1. 15+ years of experience in risk, business continuity/disaster recovery, enterprise response ( incident /crisis) management , operations, administration, ... with Truist's objectives. Research, evaluate and recommend solutions for implementing major strategic changes across the enterprise for their functional… more
- Truist (Charlotte, NC)
- …resiliency, human resiliency, business continuity and disaster recovery planning/testing, enterprise ( incident /crisis) management and third-party suppliers. ... contributor to the development, implementation, and execution of the Enterprise Resilience Risk Management Program. This individual...for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific… more
- Truist (Charlotte, NC)
- …resiliency, human resiliency, business continuity and disaster recovery planning/testing, enterprise response ( incident /crisis) management , and third-party ... shift (United States of America) **Please review the following job description:** The Enterprise Resilience Senior Risk Manager is a second line of defense subject… more
- PagerDuty (Raleigh, NC)
- …The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create ... a culture of customer centricity, and understanding the motion to win in the enterprise . The Customer Success Management team acts as a Trusted Advisor to… more
- PagerDuty (Raleigh, NC)
- …The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create ... + 4-6 years of experience expanded into new areas of existing accounts + Enterprise Account Management experience with $500M+, Fortune 500 and Global 2000… more
- PagerDuty (Raleigh, NC)
- …The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create ... managing existing accounts and expanding into new areas within those accounts. + Enterprise Account Management experience with $500M+, Fortune 500 and Global… more
- Truist (Charlotte, NC)
- …team to ensure high availability and reliability of data services. Manage Incident , Change and Problem Management . Identify opportunities to automate repetitive ... for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific...define the future state strategy aligned to the Truist enterprise cloud and security strategy. 8. Partner with the… more
- Truist (Charlotte, NC)
- … Management leads a team responsible for supporting the Enterprise Operational Resilience (EOR) office's development, implementation, and execution of first ... and communications during crisis response and recovery in collaboration with the Enterprise Response Management function within the EOR office. The Head… more
- AIG (Charlotte, NC)
- …and technology challenges and recommend ways to optimize performance. + Govern Incident Management and root cause analysis, technical issues, problem resolution ... discussions. + Participate in PI Planning + Participate in Major incident RCA calls. + Refine/ mature...deadlines. + Sound knowledge of all ITIL processes ie, Incident Management , Problem Management , Change… more
- Cisco (NC)
- …+ Documenting processes, policies, templates etc. for Runbooks, Support Manuals (SOPs), Incident Checklists etc. + Knowledge Management - Assist in maturing ... that has your back. **Role:** We are seeking a dynamic Principal IT Service Management (ITSM) Practice Lead to join the Cisco/Splunk IT organization. Along with your… more
- TD Bank (Charlotte, NC)
- …+ May be accountable for managing ancillary operational risk areas (eg BCM/ incident management , outsourcing/vendor management , fraud aggregation and ... you more specific details for this role. **Line of Business:** Risk Management **Job Description:** The **Group Risk Specialist, Enterprise Risk Governance**… more
- Wells Fargo (Charlotte, NC)
- …functions and leaders. EFT provides technology solutions and support for Enterprise Risk Management , Compliance, Legal, Audit and Regulatory Reporting, ... Finance, HR, Public Affairs, Customer Excellence and Enterprise Services and Portfolio Management . The position will have responsibility for platform and… more
- Black & Veatch (Cary, NC)
- …Estate and Building Services. **Key Responsibilities** + Ensure the IT Asset Management program aligns with stakeholders' requirements, enterprise values, and ... **IT Asset Management Program Manager** Date: May 7, 2025 Location:...to increase IT spend transparency, asset utilization, and optimize major contracts. + Develop and institutionalize a program to… more
- Ensono (Raleigh, NC)
- …in managing and optimizing IT services and infrastructure. Your responsibilities will include incident management , service change management , and IT service ... platforms. Key Areas of Focus for this Role **IT Incident Management :** 1. Investigate, troubleshoot, and prevent...administrative risks and propose changes in IT services. **Problem Management :** 1. Perform major problem management… more
- Truist (Charlotte, NC)
- … management , end point protection, data loss prevention, vulnerability management , application security, forensics, web security, mainframe, incident response ... (LOB) personnel, external vendors, and internal IT Services personnel including Enterprise Architects, Application & Data Services personnel and other IT Operations… more
- Duke Energy (Charlotte, NC)
- …messages, and incident tickets. + Responds to production emergencies and Major Incidents (MIs) within the appropriate Service Level Agreement + Troubleshoot and ... development including Business Requirements analysis, software design, testing, deployment, vendor management and Enterprise Standards and Process Adherence + 3+… more