- CenterWell (Raleigh, NC)
- **Become a part of our caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming ... telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer… more
- Mass Markets (NC)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional ... time for any reason. ID2025-46139 Updated Date3/31/2025 DepartmentUnlicensed Insurance Representative Positions ScheduleMultiple Schedule Options BonusYes EducationHigh School Diploma/GED… more
- Bosch (High Point, NC)
- …high level customer service via phone, email, and portal to cover inbound and outbound calls assisting customers, prospects, reps, end-users, and all incoming ... channel setup and maintenance to ensure updated with latest customer contacts , group associations, and business communication accuracy. **Qualifications** + High… more
- Mass Markets (NC)
- …positive and enthusiastic outlook to work each day. Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional manner ... + Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable + Follow the processes of the Client program and perform… more
- Cognizant (Winston Salem, NC)
- …successfully coordinate and resolve difficult delivery matters with customers and field contacts . + Attention to detail, computer experience in a Windows or ... web-based environment. Responsible for making outbound or taking inbound customer calls in an automated, high volume call center environment. + Sales CSR is… more
- Mass Markets (NC)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional ... manner + Knowledgeable regarding Internet Service Provider services. Do you know what it means to "Pair a Remote"? + Trouble shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective… more
- Mass Markets (NC)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional ... manner + Ensure first call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed + Accurately document and process customer… more
- Truist (Greensboro, NC)
- …internal partners (also known as integrated relationship management). 3. Contacts targeted clients proactively through outbound client outreach efforts, sharing ... to workforce managed schedule to deliver an exceptional client experience for inbound calls. 5. Manages/solves complex servicing issues for clients by maintaining a… more