- Rocket Software (Raleigh, NC)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior ... Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management , you will lead a team of our Senior … more
- Lucid Software (Raleigh, NC)
- …virtual events and annual airfolks meet-ups We are on the lookout for a talented customer success manager who will be responsible for continuously driving ... demos and training sessions. + Collaborate with an account manager to secure customer renewals and identify...new clients. **Responsibilities:** + 5-7 years of experience in customer success , account management , or… more
- ICL (Durham, NC)
- …Durham, NC Position(s) Reporting to this Role: None Full Time: Yes The Role: As a Customer Success / Solution Manager , you'll sit at the nexus of data ... ways that deliver measurable ROI. * Support pre and post-sale success . Provide ongoing customer management and ensure adherence to service agreements, while… more
- Fortive Corporation (Elizabethtown, NC)
- As a Customer Success Manager , you will lead a dynamic team dedicated to delivering exceptional customer experience. Your role is pivotal in ensuring our ... manufacturing, marketing and sales teams to set strategies for customer success . + Monitor and manage requests...new employees. **Qualifications:** + Bachelor's degree in Business Administration, Management , or related field OR + Minimum of 7… more
- GE Vernova (NC)
- **Job Description Summary** The Customer Success Manager will be responsible for managing and developing strong relationships with our existing contractual ... in the existing contractual customer base. The Customer Success Manager will be...VIe control system in commercial, services, engineering and/or project management . + 50% travel required and must live within… more
- Cisco (Research Triangle Park, NC)
- Applications are accepted until further notice. We are looking for an enterprise level Customer Success Manager (CSM) to bring Meraki's best ideas, ... various projects as assigned Minimum Requirements: * 5 year experience in a Customer Success Management role * Ability to break down and communicate complex… more
- Datavant (Raleigh, NC)
- …professional, educational and life experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization ... project status to all stakeholders. Datavant's Customer Success Managers are hybrid project management and...Customer Success Managers are hybrid project management and consulting resources that have strong healthcare industry… more
- Sprinklr (NC)
- …de-risking challenges, and driving alignment across Sales, Product, Implementation, Support, and Customer Success . + **Shape the strategy during pre-sales** , ... customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies...long-term success . **What You'll Do:** As the ** Success Program Manager ** , you will lead… more
- Sprinklr (NC)
- …more about our culture here: The Sprinklr Way. **Job Description** The **Technical Success Manager (TSM) - Service** owns the strategic technical relationship ... for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human… more
- PagerDuty (Raleigh, NC)
- …of customer centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our ... Team Management : + Lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management… more
- Cisco (NC)
- …new heights with a team that has your back. **Role Summary** Are you an experienced Customer Success Manager in the Technology Sector? Are you seeking a ... risk in the implementation and adoption path. **Meet the Customer Success and Experience Team** Are you... . **Responsibilities** + Partner with the regional sales manager , technical account manager , and other technical… more
- Plastic Express (Charlotte, NC)
- …to determine customer needs Additional Specific Duties: + Effectively fill-in for the Customer Success Manager when required + Function as a CSR when ... individuals with disabilities to perform the essential functions. Job Summary: The Customer Success Supervisor is responsible for the overall direction,… more
- Plastic Express (Charlotte, NC)
- …disabilities to perform the essential functions. Job Summary: This position reports to the Customer Success Manager . A "hybrid" Customer Service position ... skills. Experience with SAP or web-based TMS/WMS/OMS operating systems is essential for success . The Customer Success Representative (CSR) will work closely… more
- Nutanix (Durham, NC)
- …technology to stay connected and deliver outstanding results. You will report to the Manager , Customer Success , who is dedicated to providing mentorship and ... future of business? If so, join Nutanix as a Customer Success Representative and be part of...and networking preferred + Strong communication, prioritization, and time management skills + Bachelor's degree or equivalent + Ability… more
- EBSCO Information Services (Raleigh, NC)
- …and Editorial-to deliver a seamless and value-driven customer experience. The Customer Success Manager will ensure consistent service delivery across ... global, inclusive mission. Join us to help make an impact. **Your Opportunity** Customer Success Managers (CSMs) partner with EBSCO Clinical Decisions customers… more
- Nutanix (Durham, NC)
- … Experience team at Nutanix is dedicated to building a robust, technical customer success capability, supporting the company's strategic transition to a ... with a few overnight stays as necessary to strengthen relationships and support customer success initiatives. Travel is expected to largely remain within the… more
- Rubrik (Morrisville, NC)
- …The Customer Experience Manager is a key role within the Customer Success organization, the successful candidate will drive all aspects of the post-sales ... 's data security strategy. Their technical prowess, commitment to customer success , and dedication to rapid response...is preferred + 8+ years of experience in a customer experience and/or account management role in… more
- Hyster-Yale Materials Handling (Greenville, NC)
- …Ensure customers are never let down during the aftersales journey by driving customer success , operational excellence, and retention from order to replacement ... **Job Title** Manager , Customer Lifecycle I-II **Job Category**...and external relationships to leverage company synergies that support customer success and retention. + Lead and… more
- Broadcom (Raleigh, NC)
- …have a Candidate Account, please Sign-In before you apply.** **Job Description:** ** Customer Portfolio Manager ** **Overview** This position is responsible for ... to build a sustainable book of business for future success in your assigned region. **Key Responsibilities** + Own...pipeline forecasts and business health checks to local sales management and senior Customer Portfolio Management… more
- DXC Technology (Raleigh, NC)
- **Job Description:** The ** Manager , Project Management ** is a strategic and operational leader within the Customer Experience Voice of the Customer (VoC) ... team. This individual is responsible for managing multiple projects that drive customer satisfaction, operational efficiency, and team success . The role combines… more