- Reynolds & Reynolds (Charlotte, NC)
- …Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician . In this role you will be the first ... solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by… more
- Lumen (Raleigh, NC)
- …connect the world and shape the future. **The Role** The Operations Technician III - Federal is a highly skilled network operations professional responsible ... for circuit and equipment restoration, customer support , and proactive network monitoring. This role involves identifying and resolving customer-reported issues,… more
- Lumen (Raleigh, NC)
- …focuses on resolving customer-reported network issues and providing advanced technical support , including remote diagnostics and coordination with carriers to ... and resolving customer reported trouble + Provide advance technical support to include remote trouble diagnostics and...on any assigned actions. + Using Solarwinds and Web Helpdesk access this position will monitor and isolate layer… more
- Insight Global (Durham, NC)
- …to the following: ○ 10 Tickets per day (phone, thru system, walk up) ○ Phone support ○ Remote Support ○ Password resets ○ VPM Troubleshooting ○ Install ... * Excellent Communications / Customer Service Skills * Prior experience in a Desktop Support / Helpdesk role * Experience with Financial Services/Insurance more