- Wells Fargo (Charlotte, NC)
- …self, and empowered to grow. Join us! **About this role:** Wells Fargo is seeking a Senior Customer Resolution Representative **In this role, you will:** ... and external customers to resolve their issues + Interact with the immediate Customer Resolution team to supervise day to day activities of the support … more
- Cardinal Health (Raleigh, NC)
- …establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution . Customer Service ... researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution… more
- Cardinal Health (Raleigh, NC)
- …problem-solving, research and problem/dispute resolution . **_Job Summary_** The Representative II, Customer Service Operations processes orders for ... establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution . Customer Service… more
- MSC Industrial Supply Co. (Davidson, NC)
- …:** Davidson, NC (CSC) **BRIEF POSITION SUMMARY:** The MSC leader for the Customer Implementation PMO is a senior project management office professional ... responsible for overseeing the project lifecycle of customer implementations within the organization, ensuring smooth transition and successful adoption of products… more
- TD Bank (Charlotte, NC)
- …of enthusiastic colleagues dedicated to setting new industry standards. The Senior Compliance Business Oversight Manager provides advice, support and objective ... Reporting to the Head of Compliance, Regulatory Inventory and Regulatory Change, the Senior Manager is responsible for the governance and oversight of the Global… more
- UNC Health Care (Morrisville, NC)
- …providing technical assistance and guidance. **Responsibilities** : **Investigation and resolution of employee relations:** Maintain a representative caseload ... of the unique communities we serve. **Summary** : The ** Senior Employee Relations Consultant** is not just about resolving...policies and procedures to support a timely and satisfactory resolution . Conduct at least one follow-up review in every… more
- Ryder System (Raleigh, NC)
- …(http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **General Summary** The Senior Directory Services Engineer is responsible for the design, ... modernization of legacy environments, and decommissioning of outdated infrastructure. The senior engineer acts as a subject matter expert and technical leader… more
- RTX Corporation (Charlotte, NC)
- …None/Not Required Collins Aerospace is seeking a highly skilled and experienced Senior Software Engineer to support the development, sustainment, and maintenance of ... for the DESYRE simulation environment. + Perform quality assurance, bug triage, and resolution (eg, fixing DESYRE backend bugs to ensure stability and accuracy). +… more
- Truist (Charlotte, NC)
- …Wholesale Payments methodologies Communicates and presents readiness status updates to senior leaders, risk partners, and cross line of business stakeholders. ... Content or Information Guides; Training; Onboarding Processes and Procedures; Customer Support Model; Pricing and Billing Framework; Migration Plan; and… more
- Truist (Wilson, NC)
- …operational services and processing of new applications, maintenance, and research/ resolution for all payment inquiries received in Card Payments Operations. ... appropriate quality control on scanned and keyed items. 8. Provide quality customer service to our clients, branches and other departments using established… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …their families. + Assesses the needs of the caller to ensure first-call resolution of all presented needs. + Educates participants on specialty program offerings, ... Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates better than average understanding of military culture… more
- Truist (Greensboro, NC)
- …cases/claims/inquiries escalated by internal departments and client service centers to resolution . Claims/inquiries related to Regulation E are met in accordance ... shadowing. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
- The Hertz Corporation (Raleigh, NC)
- … Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for efficient, professional ... communication with customers contacting any Senior Management Team member, inclusive of the CEO's office....inquiries + Follow up in timely manner to ensure resolution was met and customer has been… more
- Sunrise Senior Living (Charlotte, NC)
- **When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will ... meaningful ways to serve, grow, and shine together.** **Sunrise Senior Living was again certified as a Great Place...the organization's vision and values. + Communicate a clear, customer focused vision, based upon a Resident Centered Model… more
- CVS Health (NC)
- …complex of NPB clients and internal business partners leading to the achievement of customer satisfaction. Serve as the primary point of contact for the client to ... provide product training, resolve escalated customer service issues, streamline business operations and provide technical support **Position Summary** **_Candidate… more
- GAP Solutions Inc (Raleigh, NC)
- …and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors will be ... expected to provide customer service and interpersonal communication skills to support the...contact for the Contracting Officer (CO) and Contracting Officer's Representative (COR). + Provide overall management, direction, and oversight… more
- Ryder System (Raleigh, NC)
- …information gathered from customer to analyze disputes and deductions to facilitate resolution of amounts due to Ryder due to wrong rates, days, miles, subs, ... and the Sales Team to coordinate actions, identify and appropriately assign customer billing disputes, and participate in Conference Calls and meetings with Ryder… more
- ThermoFisher Scientific (Greenville, NC)
- …Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** The Senior Project Manager demonstrates advanced project management capabilities and ... enables successful project delivery in this role! **Key Responsibilities:** + Lead customer project(s) and project team activities, acting as the main point of… more
- Ford Motor Company (Raleigh, NC)
- …targets, go-to-market strategies (in conjunction with the sales teams) and issues resolution . Collaborate with actuarial teams to validate pricing assumptions and ... with other internal stakeholders/function . Strive to exceed Ford's customer service expectations throughout the buying/servicing/renewal process **Portfolio Optimization… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …telephone calls, voicemails, emails, and portal requests. + Attempt incident resolution using industry knowledge and provided Knowledge Articles. Solve technical ... in mentoring junior team members and accept mentoring from senior team members. + Other supporting duties as directed....mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction… more