- Wilson Language Training (Providence, RI)
- …customer experience throughout the journey. + Act as a voice of the customer by providing insights to internal teams that influence product development, ... roadmap prioritization, and process improvements. + Serve as a creative leader and mentor within the Customer Success organizations, sharing best practices,… more
- Quantum-Si (Providence, RI)
- …and exceeding sales targets year over year.?? + Strong desire to win business and establish long-term customer relationships.?? + Confident energetic "Hunter" ... We are seeking a highly motivated and results-driven Business Development Manager - San Diego | SW...team, your core responsibilities will be:** + Prospecting and lead generation: + Aggressively hunt, identify, and research potential… more
- Parexel (Providence, RI)
- …and propose /execute remediation plan in coordination with line manager and Project Leader in case of client dissatisfaction Business Development Support - ... **Bring your Rheumatology experience and Lupus expertise to an Industry Leader , Parexel!** In anticipation of future needs, we are seeking an additional Associate /… more
- iCIMS (Providence, RI)
- …looking for an experienced and strategic Principal GRC Security Analyst to help lead our Governance, Risk, and Compliance efforts. In this role, you'll work ... iCIMS, you join the team helping global companies transform business and the world through the power of talent....+ Manage internal risk assessments. + Support Sales and Customer Success by responding to security questionnaires and speaking… more
- Citizens (Johnston, RI)
- Description Citizens' Consumer Deposits team is seeking a Business Insights Leader - Customer Quality with strong analytical skills, intellectual ... teams (eg, Product, Finance, Data, Customer Experience, Operations) to align insights with business priorities and influence strategic direction. + Design… more
- NTT America, Inc. (Providence, RI)
- …customer success and business growth. + Contribute to the company's overall business strategy by providing customer insights and feedback that inform ... not manage a team, they serve as a thought leader within the Customer Success department, contributing...ensuring the delivery of tangible outcomes. + Conduct executive business reviews, providing insights on performance metrics… more
- Prime Therapeutics (Providence, RI)
- …partners with Prime leadership to recommend, lead , and deliver on market research, customer insights , and voice of customer projects and programs that ... insights and recommendations. The position informs strategic business decisions and drives a culture of data-driven, ...+ 7 years of relevant experience in market research, customer insights , or competitive insights … more
- Ryder System (Providence, RI)
- …by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Insights & Data Analytics Manager plays a ... pivotal role in analyzing customer and prospect data for Ryder's Marketing ...and potential customers and translating that understanding into actionable insights that drive business performance. This Manager… more
- The Hertz Corporation (Providence, RI)
- …the organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and ... stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights . + Service cross-functional peers and leaders with… more
- Citizens (Johnston, RI)
- Description The Principal Business Insights Analyst will serve as a strategic partner to leadership, providing deep analytical expertise to guide decision-making ... uncover trends, patterns, and opportunities Partner with cross-functional teams to provide insights that drive strategy and growth Influence business decisions… more
- Citizens (Johnston, RI)
- Description The Principal Business Insights Analyst will play a crucial role in growing Centralized Sales at Citizens Home Mortgage, serving as a strategic ... Sales, Finance, other Strategy and Analytics teams, etc.) to develop new lead opportunities, improve and optimize lead conversion rates, test marketing… more
- Zoom (Providence, RI)
- …expect As Head of Employee Listening & Insights , Workvivo, you will build, lead , and scale this new business unit. You will own P&L, strategy, go-to-market, ... and growth plans, we're expanding into Employee Listening & Insights and seeking a leader to drive...Lead cross-functional collaboration across product, engineering, data, and customer success teams + Utilize data-driven insights … more
- GE Aerospace (Providence, RI)
- …and purpose that affects the lives of millions around the world! The Quality Team Leader for Nacelles & Non-Destructive Evalution will lead a team of quality and ... insights into supplier improvements, as a voice of customer . Own commodity supplier results, drive key performance indicator...Engineers (SQEs) to drive safety and quality improvements towards business level KPIs + Leader must demonstrate… more
- Kyndryl (Providence, RI)
- …practice + Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions + Prior consultative selling ... **The Role** Skytap, a Kyndryl company, is seeking a Customer Technology Advisor to become an integral part of... Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value driven solutions… more
- Teradata (Providence, RI)
- …world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across ... you will do:** In this role, you will serve as a senior Products leader driving Teradata's AI product management strategy across our global portfolio. You will… more
- Guardian Life (Providence, RI)
- ** Lead AI Innovation Lead - Data...Data & AI team spearheads a culture of data insights across Guardian, facilitating the successful realization of our ... strategic initiatives. Our core activities encompass creating business value from our data and analytic products. Key...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
- Coinbase (Providence, RI)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Citizens (Johnston, RI)
- …portfolio, implementing decision rules, underwriting models, strategies, and monthly reporting. The lead will also have strong credit and business acumen as ... key Credit Risk project execution across lifecycle activities of the Mortgage business . The ideal candidate will leverage their exceptional data and analytical… more
- Merck (Providence, RI)
- … & Strategy:** Identify customer needs and treatment dynamics. Share actionable insights with HQ and collaborate on territory-level business plans. + **Sales ... Adaptability, Analytical Problem Solving, Customer Feedback Management, Customer Service, Data Analysis, Interpersonal Relationships, Lead Generation,… more
- Citizens (Johnston, RI)
- Description Fraud Product Owner & Transformation Lead We are seeking a results-driven leader to own and drive the vision, strategy, and transformation of our ... balancing near-term execution with long-term transformation goals, ensuring measurable business impact, colleague efficiency, and customer protection. This… more