- The Hertz Corporation (Providence, RI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Wilson Language Training (Providence, RI)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company is growing...ensure seamless onboarding, smooth product adoption, and a consistent customer experience throughout the journey. + Act… more
- Ryder System (Providence, RI)
- …in experience in transportation/logistics industry a plus., Preferred + Customer experience insights methods, analytics, tools, and practices. Advanced, ... by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Insights & Data Analytics Manager plays a… more
- Medtronic (Providence, RI)
- …with internal stakeholders to ensure customer needs are met and the customer experience is optimal. + Support customers toward long term operational success ... is essential for this role. POSITION DESCRIPTION: The Senior Customer Success Manager will be a key...surgery program. + Improve existing processes to streamline the customer success and customer experience … more
- NTT America, Inc. (Providence, RI)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 10+ years of customer success,… more
- Datavant (Providence, RI)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts...one or more of the following areas (required): + Experience working within RWD health analytic companies, CROs, or… more
- ISC2 (Providence, RI)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... logistics, or training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education, certification, training… more
- Cengage Group (Providence, RI)
- …needed to achieve organizational goals **Skills you will need here:** + Proven experience in customer success or account management roles; bachelor's degree ... of experience without a college degree + Prior people leadership experience leading customer success, initiatives, projects, or teams and implementing… more
- Public Storage (Warwick, RI)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more
- Anytime Fitness (Narragansett, RI)
- Training Program Manager for Anytime Fitness Narragansett, RI Job Summary Training program managers play a vital role in cultivating the success of our training ... program. A training program manager should be a highly motivated individual with a...positive experiences with friends and family. They deliver top-notch customer service and aim to improve the lives of… more
- Walgreens (Warwick, RI)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Santander US (Westport, MA)
- …oversee the performance of the branch and daily operations, ensuring excellent customer experience , achievement of financial goals and efficient operations. The ... Branch Manager , Westport, MA Country: United States of America...experience , simplifying processes for customers while ensuring exceptional customer service. + Manage escalated customer problems… more
- Carrier (Cranston, RI)
- NORESCO creates solutions that meet each customer 's individual needs, in many cases these design-build projects are self-funding through reduced energy, utility, or ... maintain these types of solutions. We are looking for a talented Plant Manager that enjoys leading teams in a collaborative atmosphere and achieves results through… more
- Barnes & Noble Education (Warwick, RI)
- …customers, and play an instrumental role in carrying out the directives of the manager . Cash handling, customer service, team building, and problem solving are ... administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise,...-focused team member to work as an Assistant Store Manager in our bookstore. The Assistant Store Manager… more
- Enviri Corporation (Providence, RI)
- …to ensure operational efficiency and regulatory adherence at their service center. Customer Experience Management . Supports sales department at their service ... employees Under the general guidance of the District Service Manager , the Service Center General Manager will...growth. They will also be responsible for driving superior customer satisfaction with adherence to customer SLAs… more
- CVS Health (Seekonk, MA)
- …focus on excellent customer service. Under the supervision of the Store Manager , the Operations Manager will maintain an engaged, productive store team ... Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager ...at the store when they arise **Preferred Qualifications** + Experience as a retail manager or supervisor… more
- Bath & Body Works (Smithfield, RI)
- … including acting as manager on duty, when scheduled, to address customer experience , vendor relationship, or maintenance issues. + Partner with the members ... reward, and motivate associates to improve selling and the customer experience . + Reinforce selling expectations, performance,...and operational results in a fast-paced environment. + Prior experience in a manager role, preferably in… more
- Trellix (Providence, RI)
- …disruptive technology sectors (e..g AI/ML) with deep relationships with CISOs and customer stakeholders. + Experience generating direct sales opportunities; must ... **_Job Title:_** Enterprise Account Manager - West **About Skyhigh Security:** Skyhigh Security... is responsible for developing direct sales opportunities, evaluating customer requirements, and creating tailored customer solutions… more
- Trellix (Providence, RI)
- …sectors (eg AI/ML) with deep relationships with channel partners and customer stakeholders. + Experience generating partner enabled sales opportunities; ... **_Job Title:_** Channel Account Manager - Central **About Skyhigh Security:** Skyhigh Security... is responsible for developing channel partner opportunities, evaluating customer requirements, and creating tailored customer solutions… more
- University Medicine (Providence, RI)
- SUMMARY: Reporting to the Manager of Case Management, the nurse case manager is responsible for providing comprehensive screenings, assessment, care coordination ... of encouraging self-management for patients with chronic conditions. The Nurse Case manager is integrated in the office-based healthcare team and thereby has face… more