- Prime Therapeutics (Little Rock, AR)
- …build the future of pharmacy with us. **Job Posting Title** Customer Resolution Associate - Remote **Job Description** The Client Concierge Specialist ... accredited school or equivalent GED + 1 year of customer service experience + 6 months of related work...flexible schedule to accommodate business needs **Preferred Qualifications** + Associate 's degree in business, health care or related area… more
- Capital One (Little Rock, AR)
- Senior Associate , Support Engineer - Capital One Software ( Remote ) Ever since our first credit card customer in 1994, Capital One has recognized that ... Job Summary: We are seeking a highly skilled and motivated Production Support Senior Associate to join our Capital One Software Support team in a fast-paced Software… more
- Capital One (Little Rock, AR)
- Senior Associate , Capital One Concierge, Delivery Lead - Velocity Black ( Remote ) This is your opportunity to join Capital One's new, luxury vertical: Velocity ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- Concentrix (Little Rock, AR)
- …," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine...for you! As a remote Customer Service Representative, you'll join an… more
- Merck (Little Rock, AR)
- **Job Description** Job Summary This position reports to the Associate Director of Direct & Professional in Customer Care for our company's Animal Health. The ... PV, BSC, and IT support. Primary Duties and Responsibilities + Provide enthusiastic customer care through efficient and effective resolution of questions and… more
- Wolters Kluwer (Little Rock, AR)
- …growth, market penetration, and customer satisfaction. **Work Arrangement** : 100% Remote position. You will report to the Associate Director, Field Sales ... **Senior Account & Relationship Manager - Remote R0051782 | CP/ESG TeamMate | WK Audit...customer satisfaction through proactive account management and issue resolution . + Provide input into forecasting, reporting, and continuous… more
- Zurich NA (Little Rock, AR)
- Service Contract Associate 128257 Zurich North America is hiring multiple Service Contract Associate 's to join our Vehicle Service Contract team! We are open to ... are handled in the most efficient, effective way while delivering a customer -centric claims service. Determines causes of failures and reviews specific contract… more
- CVS Health (Little Rock, AR)
- …a highly energetic blend of salesperson, healthcare navigator and health plan customer support representative. The Associate is responsible for direct member ... with heart, each and every day. **Position Summary:** **This position is remote and the working hours are 8am-5pmEST.** **Aetna's Medicaid Care Management Engagement… more
- WM (Little Rock, AR)
- **Primarily Houston-based hybrid role (Mon-Thurs in-office, Fri remote ). Remote applicants from other states may be considered.** **I. Job Summary** WM Advisory ... Services is seeking a detail-oriented, customer service driven individual to play a key role...assessments, developing proposals, and managing documentation. Tracks issues to resolution within department and in partnership with other groups.… more
- Sumitomo Pharma (Little Rock, AR)
- …payer and access/commercial experience. Rare disease experience is preferred + Excellent virtual/ remote customer engagement skills along with verbal and written ... seeking a dynamic, highly motivated, and experienced individual for the position of Associate Director, Market Access Engagement - Rare Disease, who will act as the… more
- Zurich NA (Little Rock, AR)
- …and litigation management skills. This position can be office, hybrid, or fully remote anywhere in the lower 48 states. **Claims Handling & Investigation:** + Manage ... recorded statements, expert reports) to assess coverage, liability, and damages. ** Resolution Strategy & Negotiation:** + Develop and implement effective claim … more
- Acxiom (Conway, AR)
- …within Acxiom. Drives the definition of requirements for upsell opportunities, resolution of client delivery issues, and ensure seamless quality assurance of ... to ensure successful installation & operations of products contracted by the customer . **Requirements** + Known expert for MarTech and AdTech business & technical… more
- Highmark Health (Little Rock, AR)
- …analysis, requirements definition and documentation, system design, and problem resolution . The analyst communicates with system end-users to understand issues ... new functionality to meet end-user needs, and implements new technologies. + **Problem Resolution & Support:** Ability to identify some issue resolution within… more
- Highmark Health (Little Rock, AR)
- …analysis, requirements definition and documentation, system design, and problem resolution . The analyst communicates with system end-users to understand issues ... to meet end-user needs, and implements new technologies. + **Problem Resolution & Support:** Consistently facilitates issue resolution (both project… more
- Cayuse Holdings (Little Rock, AR)
- …technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ensures the effective delivery of technical ... the development, deployment, and optimization of CRM, telephony, and other customer -focused tools. + Support implementation phases by monitoring system readiness,… more
- Datavant (Little Rock, AR)
- …to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, ... the final reports for the coding audit and actively participates in the resolution of audit findings. + Provide coder education via email and/or conference calls,… more
- Cayuse Holdings (Little Rock, AR)
- …and training programs using data insights. + Deliver ongoing analysis of customer experience metrics, including survey data, complaint resolution efficiency, and ... role aligns analytics deliverables with the Exchange's objectives to improve customer experience, achieve cost savings, and foster continuous improvement. Through… more
- Highmark Health (Little Rock, AR)
- …expected to be in the office on Tue/Wed/Thu - otherwise they will be fully remote .** This job supports one or more analytical aspects of the application product life ... root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation,… more
- Humana (Little Rock, AR)
- …Real-Time CDP, Journey Optimizer, and Adobe Analytics + Strong understanding of customer data architecture, identity resolution , and personalization strategies + ... business needs into platform capabilities that enable personalized, data-driven customer experiences. You'll work closely with cross-functional teams to deliver… more
- Humana (Little Rock, AR)
- …You will have the opportunity to drive the success of a high-impact, customer -facing application within a Fortune 50 company, working closely with multiple teams ... You will have the opportunity to drive the success of a high-impact, customer -facing application within a Fortune 50 company, working closely with multiple teams… more