- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Cardinal Health (Little Rock, AR)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Bank OZK (Little Rock, AR)
- …both verbally and in writing. + Ability to demonstrate excellent and effective customer service skills. + Ability to demonstrate effective organization, critical ... thinking, analytical and problem-solving skills. + Ability to work effectively and demonstrate flexibility in a continually changing environment. + Ability demonstrate attention to detail. + Ability to travel to Data Centers within the Bank's footprint with… more
- CVS Health (North Little Rock, AR)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$28.50 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Little Rock, AR)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Pearl Interactive Network (Little Rock, AR)
- …insights and recommendations for optimization. + Ensure adherence to quality assurance and customer service standards. **Training & Staff Development:** ... + Ensure project operations align with government policies, regulations, and customer service objectives. **Financial & Staffing Resource Management:** +… more
- Prime Therapeutics (Little Rock, AR)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Cardinal Health (Little Rock, AR)
- …collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may ... data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire… more
- Entergy (Little Rock, AR)
- …Managers, relay OCs, commissioning engineers, and contractors to govern and provide quality assurance for the power systems protection commissioning activities ... teams in answering any questions related to the commissioning documentation. + Perform quality assurance checks during construction + Review and approve the in-… more
- Pearson (Little Rock, AR)
- …: Contribute to periodic audits of data within business systems/platforms. + **Data Quality Assurance ** : Work with the Analytics organization to ensure data ... with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. +...with SQL, Python, or Java Script + Experience with Quality Assurance Platforms/ CalabrioOne a plus +… more
- Fun Town RV (Bryant, AR)
- …several more in the next few years. As Texas's largest RV Chain, we provide excellent customer service and offer customers top RV brands for less! FTRV has a ... quality assurance facility where every RV we...sales duties. The position requires strong communication, technology, and customer service skills. The successful candidate will… more
- Entergy (North Little Rock, AR)
- …Managers, relay OCs, commissioning engineers, and contractors to govern and provide quality assurance for the power systems protection commissioning activities ... teams in answering any questions related to the commissioning documentation. + Perform quality assurance checks during construction + Review and approve the in-… more
- Fortrex (North Little Rock, AR)
- …with cross-functional teams, including Product Development, Supply Chain, Operations, and Quality Assurance , to develop and implement initiatives for pathogen ... opportunities for innovation and work closely with R&D, Engineering, Sales, Marketing, Customer Technical Service , and Operations teams to enhance food safety… more
- Fujifilm (Little Rock, AR)
- …Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist ... in driving all aspects of customer support related issues, and problems, requiring escalation or...of progressive experience as a Technical, Systems, Software or Quality Assurance Engineer in Medical IT and/or… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …with end users to provide assistance and guidance + Support with knowledge management, quality assurance , reporting insights, as needed + Attains a minimum of ... in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket… more
- Fun Town RV (Bryant, AR)
- …several more in the next few years. As Texas's largest RV Chain, we provide excellent customer service and offer customers top RV brands for less! FTRV has a ... quality assurance facility where every RV we...quality assurance facility where every RV we sell is put...Achieve monthly forecasts for F&I income, penetration levels, and customer service . + Maintaining good working relationships… more
- State of Arkansas (Little Rock, AR)
- …fiscal reporting mechanisms, reviews and audits fiscal information for accuracy and quality assurance . Provides technical assistance to others working within ... of applicable laws, regulations, and policies of assigned section. Knowledge of customer service techniques. Ability to comprehend and assimilate technical and… more
- System One (Little Rock, AR)
- …visualizations of data + Adhere to departmental processes and guidelines, standards and quality assurance routines + Connect key insights to business outcomes ... sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an… more
- Walmart (Little Rock, AR)
- …and monitoring asset protection and safety controls; overseeing safety, operational, and quality assurance reviews; developing and implementing action plans to ... Models, enforces, and provides direction and guidance to Associates on proper Customer /Member service approaches and techniques to ensure Customer /Member… more
- Amazon (Little Rock, AR)
- …- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance , Human Resources to develop plans to meet business ... Six Sigma. - Demonstrated problem solving skills and analytical skills - Excellent customer service skills, communication skills and interpersonal skills - Track… more