- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information Technology (IT) Support ... Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class… more
- General Dynamics Information Technology (Rosslyn, VA)
- …**Job Family:** Help Desk **Skills:** Help Desk Management,Information Technology (IT) Support,ServiceNow IT Service Management **Experience:** 5 + ... managing daily operations of the RPC Help Desk , guaranteeing timely and effective customer service ....the world. + Leads the RPC Help Desk team, enforcing adherence to service level… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Help Desk Manager** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ID:** J0524-1898 ... for managing daily operations of the Help Desk , guaranteeing timely and effective customer service ....around the world. * Leads the Help Desk team, enforcing adherence to service level… more
- Stillwater Human Capital (Herndon, VA)
- …. TS/SCI Poly . CompTIA Sec. Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred ... Service Desk Technician Level II-IV Location:... Service Desk Technician Level II-IV Location: Chantilly, VA Stillwater...Degree or equivalent work experience . Experience working with Help Desk ticketing tools and knowledge base… more
- CACI International (Chantilly, VA)
- …Bring These Qualifications:** o **1+ year of experience in Help Desk support and/or networking** o Customer service and/or support experience working ... in a Help Desk , Service Desk , or Call Center environment is preferred o Degree or equivalent work experience o Experience working with Help Desk … more
- CACI International (Chantilly, VA)
- …and or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred ... Service Desk Technician (Business, clearance Sponsorship)...+ CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist… more
- Armed Forces Benefit Association (Alexandria, VA)
- …every two workweeks in Staunton, Virginia Education, Licensure, Certification, and Experience + Experience in help desk or service desk position or other ... issues and offer advice to solve them. An excellent service desk technician must have good technical...goal is to create value for clients that will help preserve the company's reputation and business. What we… more
- SAIC (Sterling, VA)
- …Protection (CBP) ITI Program supporting team members across the United States. Service Desk Supervisor is responsible for managing the Help Desk subtask ... in lieu of a degree. + Previous direct Help Desk experience. + Experience with Service Now. + Experience with SLAs. + Excellent leadership, management, and… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise application. ... and will be a fully on-site position. The Senior Service Desk Analyst provides technical and operational...for solutions. + Records solutions into database for other Help Desk professionals. + Redirects issues to… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION… more
- Sunrun (Washington, DC)
- …Level 2 services & support to clients (internal and external) and to oversee all Service Desk staff, processes and technology to ensure that service levels ... requests, including the monitoring, tracking and coordination of Service Desk functions. Responsible for ensuring the...Certificate + 10 or more years' experience as a Help Desk / desktop support technician supporting… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... Help Desk Technician Summary Title: Help...Help Desk Technician Summary Title: Help ...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions to… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our...month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help ... talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help...delivers services, staff, and expertise to operate and maintain service desk functions that provide a ticketing… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager III** to join our team in the ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...enhance excellence in communication, and monitor the level of service delivery to determine areas of performance in need… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …onsite in DC). Requirements GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk ... Help Desk Tier I Specialist -... Help Desk Tier I Specialist - Cleared Washington, DC...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
- EMCOR Group (Dulles, VA)
- **Description** **Essential Duties and Responsibilities:** The responsibilities of the Help Desk Administrator include, but are not limited to, the below. ** ... Help Desk Requirements:** The ...Help Desk Requirements:** The Help Desk ...Desk calls. + Track and enter all Computer Service Requests. + Track and enter all Computer User… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join our Talent Network Chenega IT Enterprise Services is currently seeking talented individuals to add to our Talent ... Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior ...staff, and expertise to operate and maintain the AGC Service Desk functions, including the ticketing system… more
- General Dynamics Information Technology (Chantilly, VA)
- …obtain a CI poly Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess appropriate and ... Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support,Technical Support,Troubleshooting… more