- CVS Health (Woonsocket, RI)
- …supportive, collaborate and agile environment. **Position Summary** Seeking an experienced Insights Manager with great research, organizational and communication ... it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart...skills. The CVS Health Care Delivery, Provider & Network Insights Manager is responsible for contributing to… more
- Highmark Health (Providence, RI)
- …under the direction of leadership. This role focuses on deeply understanding customer needs, market trends, and competitive landscape to inform product development ... product strategy and roadmaps. Conduct market research, competitive analysis, and customer interviews to identify opportunities and inform product decisions. +… more
- Quickbase (Boston, MA)
- …insights and create messaging to inform product development and go-to-market strategies . Customer Insights : Collect and share insights that inform our ... Product Marketing Manager , Competitive & Market Insights Quickbase...customer interviews, surveys, and in-product channels. . Win/Loss Insights : Partner with other teams to build, run and… more
- Manulife (Boston, MA)
- Working as part of the US CX & Insights Team, this position is responsible for executing qualitative and quantitative primary research projects to enable ... research approaches, conduct the research, analyze the data, identify actionable insights and report the findings and recommendations. This position also requires… more
- CVS Health (Woonsocket, RI)
- …engage with CVS consumers, and convert CVS consumers to shoppers. As a Performance Insights Manager , you will function as Measurement expert and help build ... data scientists and business partners to deliver a client-facing product. The Performance Insights Manager will encourage the open exchange of information and… more
- Wayfair (Boston, MA)
- Who We Are [Driveway and Fleet Insights ] Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. ... Wayfair, our product team ensures that we're building technology that solves important customer problems in elegant, scalable, measurable ways. We have a modern tech… more
- Point32Health (Canton, MA)
- …leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on the enterprise ... improvement. Using a research-based and data-driven approach while grounded in customer -centricity, the CX Measurement & Improvement Program Manager will… more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience, the Customer Experience Program Manager is responsible for helping all Point32Health ... improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact...micro journeys. + Lead the development and execution of customer research strategies that brings qualitative insights … more
- Acosta Group (Foxboro, MA)
- …Client's Business plan. + Owns the communication and transfer of knowledge about Customer changes and insights to drive understanding across relevant CROSSMARK ... and efficient brand promotion strategies and strengthen brand activation based on customer knowledge. + Accountable for the execution of strategic plans for all… more
- Logitech (Boston, MA)
- …in their own way. The Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full ... long-term customer relationships and maximize revenue opportunities. + Surface insights and identify opportunities where we can extract more revenue from the… more
- CVS Health (Providence, RI)
- …problem-solving, strategic thinking, communication, and project management skills.** **The Customer Experience Strategic Projects Senior Manager is responsible ... Manager will work closely with the Executive Director, Customer Experience Strategy, and with various business partners across...with strategic business frameworks, and an ability to connect insights across a variety of data sources and link… more
- Cella Inc (Woonsocket, RI)
- …a visionary marketing leader passionate about transforming retail experiences and driving customer engagement? Our company is actively reinventing its front store to ... healthcare for millions of Americans. We are seeking innovative, customer -centric Marketing Managers to join our Customer ...our customers and the business.About the Role:As a Marketing Manager on our dynamic team, you will be instrumental… more
- Validity (Boston, MA)
- About the Role We are seeking a dynamic and experienced Customer Success Manager who will act as a strategic partner to our clients: owning product adoption, ... of Validity's solutions. As a key member of our Customer Success team, you will manage a portfolio of...reviews, success planning, and strategic consultation + Leverage data insights to tell compelling stories, identify trends, and drive… more
- Haleon (Providence, RI)
- …uniquely ours. Care to join us. It isn't a question. **Supply Chain Manager ** is directly responsible for building strategic & operational partnerships with key ... customer associates at all levels, to effectively manage the...process with the Club channel teams, reporting variations or insights as they occur to both commercial and supply… more
- General Motors (Providence, RI)
- …Be a customer advocate. We are seeking a highly strategic and results-oriented **Sr. Manager , Head of Customer Success** GM Energy to lead our Customer ... in the customer experience. + Advocate for customer needs and insights across the organization, influencing product development, sales, and marketing… more
- CVS Health (Woonsocket, RI)
- …shopping experience. We currently have an important opportunity for a **Sr Manager ,** ** Customer Growth Strategy,** to leverage our world class loyalty ... program and rich customer data to deliver growth for front store and...Loyalty, Omnichannel Retail, Retail Analytics, Merchandising, Retail Marketing, Consumer Insights , and Promotions and will report to the **Lead… more
- Amazon (Boston, MA)
- …members of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners? Amazon Web...Build mechanisms to capture feedback and act on partner insights that inform strategy evolution - Prepare for and… more
- Lumen (Providence, RI)
- …future. **The Role** Lumen's Experience Team is seeking an experienced Program Manager to support Lumen's company-wide Executive Engagement Program. In this ... customer advocacy role, you will manage and expand the...analytical skills with the ability to interpret data, extract insights , and make data-driven decisions + Excellent executive communication… more
- IGT (Providence, RI)
- …actionable insights from the US market research program. 2. ** Customer Engagement:** Deliver contractual market research programs to lottery customers, building ... market research excellence across internal teams and lottery customers, ensuring comprehensive insights inform business decisions. The Senior Manager will lead… more
- CVS Health (Providence, RI)
- …access, commercial analytics, and data-driven engagement models. *Proven success translating customer and market insights into product strategies and ... pharmaceutical analytics, pharma market access, data product management, or healthcare insights *Experience in customer -facing roles or external partnership… more