- Stony Brook University (Stony Brook, NY)
- …working in a university Technology Transfer Office. Licensed Patent Agent . Registered Technology Transfer Professional (RTTP) or Certified Licensing Professional ... classes under federal or state laws._** If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at ### or visit… more
- City of New York (New York, NY)
- …literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer ... birth certificates and/or death certificates in person, online or via mail. The Call Agent will also guide customers on how to check the status of orders… more
- City of New York (New York, NY)
- …literature and education materials. Position Summary: The Customer Information Representative- Call Agent will communicate effectively on the telephone and ... LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people...receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... for patients, and who takes a lead role among this group, mentoring and managing all training for new and less experienced staff. This individual assists the Supervisor in oversight of front desk and office activity, or functions as point of contact in the… more
- Eliassen Group (Stamford, CT)
- …and cable initiatives. These initiatives are centered around enhancing the customer and call agent experience. For instance, if an intake is submitted with ... suggestions for improving tools, enhancing call center services, or making enhancements to the application,...group will oversee the entirety of the customer and agent experience, gathering and documenting requirements while monitoring the… more
- Guardian Life (New York, NY)
- …impact of agentic AI initiatives, including improvements in self-service adoption, call avoidance, and agent performance. + Multi-Functional Collaboration: ... and ethical behavior of autonomous agents. + Understanding AI Agent Impact: Oversee the entire life cycle of an...Impact: Oversee the entire life cycle of an AI agent , including planning, tooling, memory management and feedback loops.… more
- Sedgwick (New York, NY)
- …Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central time (for ... the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle sales, you will… more
- Insight Global (Stamford, CT)
- …service. Furthermore, this program focusses on customer experience that when an a customer call in, the agent will have one centralized system for both mobile ... and cable as its currently to different systems that causes customers to have to be re-routed depending on what they are calling about. This program manager will be working cross functionally with various teams and groups both inside and outside the… more
- conEdison (New York, NY)
- …and apply cyber security best practices, required. + Strong understanding of call routing, IVR, speech recognition, agent assist, analytics, reporting, and ... omnichannel capabilities, required. + Experienced in integrating cloud-based contact center platforms with CRM, ticketing systems, and custom enterprise applications, required. + Experienced in designing RESTful APIs and integrating with third-party services… more
- Google (New York, NY)
- …achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering ... handled by our Food AI agent . The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team… more
- Guardian Life (New York, NY)
- …RPA (attended & unattended bots), process automation, streamlining workflows, improving agent performance, and reducing Average Handling Time (AHT). + Call ... RPA (attended & unattended bots), process automation, streamlining workflows, improving agent performance, and reducing Average Handling Time (AHT). + Call… more
- Carrington (Old Greenwich, CT)
- …optimal performance is reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create a high performance ... a regular basis to business units overall routing and call flow design for inbound/outbound IVRs, campaigns, system and...team to optimize resource utilization as it relates to call forecasting and meeting daily business needs. + Understand… more
- Northwell Health (Syosset, NY)
- …and ascertain whether additional scanning is required. + Transmits cases to on- call Radiologist through use of Tele-Radiology system. + Operates equipment for the ... are no contraindications to administration of the IV contrast agent . + Calculates contrast dose based on patient's weight....contrast. + Recognizes and assists in the treatment contrast agent reactions. + Recognizes and assists in the treatment… more
- Northwell Health (Syosset, NY)
- …CT equipment to capture appropriate field of view. + Transmits cases to on- call Radiologist through use of Tele-Radiology system. 1. Administers intravenous (IV) and ... 2. Verifies there are no contraindications to administration of IV contrast agent . 3. Calculates contrast dose based on patient's weight. 4. Performs venipuncture… more
- Northwell Health (Glen Cove, NY)
- …part being imaged. Ensures proper coil positioning. + Transmits cases to on- call Radiologist through use of Tele-Radiology system. 4. Administers intravenous (IV) ... are no contraindications to administration of the IV contrast agent . + Calculates contrast dose based on patient's weight....contrast. + Recognizes and assists in the treatment contrast agent reactions and IV extravasations \ 5. Performs related… more
- Northwell Health (New York, NY)
- …part being imaged. Ensures proper coil positioning. Transmits cases to on- call Radiologist through use of Tele-Radiology system. 4.Administers intravenous (IV) and ... that there are no contraindications to administration of the IV contrast agent . Calculates contrast dose based on patient's weight. Performs venipuncture of the… more
- Research Foundation CUNY (New York, NY)
- …by the Director + Maintain and update worksite and internship descriptions + Call and/or visit worksites regularly to ensure compliance with funder requirements and ... society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus...of agreements where RFCUNY is named as a fiscal agent ; setting up award accounts; preparing sub-awards and assisting… more
- Research Foundation CUNY (New York, NY)
- …Associate Program Director is also responsible for facilitating or delivering programs that call for their level of expertise in music production, with expertise in ... society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus...of agreements where RFCUNY is named as a fiscal agent ; setting up award accounts; preparing sub-awards and assisting… more
- CGI Technologies and Solutions, Inc. (Stamford, CT)
- …purposes. * Interface with passport applicants at Agency/Center Information and Will- Call counters: o At the Information Station, ensure appointment is scheduled; ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- PSEG Long Island (Bethpage, NY)
- …tuition reimbursement, and generous paid time off. More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to ... corporate environments + Track record as an innovator and agent leading organizations and people through change + Business...disability and need assistance applying for a position, please call ### or email ###@pseg.com. If you need to… more
