- City of New York (New York, NY)
- …Program (HEAP), is recruiting for two (2) Community Associate, to function as Customer Service Monitors, who will throughout the City, perform the following: ... - Act as liaison between HRA units, city agencies, customers, and community organizations in order to resolve heat-related problems and process applications. - Research client inquiries and drafts correspondence accordingly. - Provide information and technical… more
- First Student (Westport, CT)
- …Monitors/Aides are a constant reflection of our company's commitment to safety and customer service . The Monitor /Aide is responsible for providing ... Positive and rewarding work environment + $17.00/hour starting wage Monitor /Aide Responsibilities: + Knows the route and remains alert...of exiting by emergency door + Opens and closes service doors and moves up and down steps multiple… more
- City of New York (New York, NY)
- …needs. - Manage dispatch staff to ensure strategic direction, efficiency, and excellent customer service . - Monitor attendance trends and probation reports. ... shifts. - Ensure coverage for emergency situations (weather events, Maximo updates). Service Request Management - Monitor high-priority service requests… more
- City of New York (New York, NY)
- …Division and department goals. - Continually evaluate and provide constructive feedback to customer service staff. - Monitor individual work quality, ... and transparently to instill public confidence and encourage compliance while providing exceptional customer service . The Customer Operations Division has an… more
- MTA (New York, NY)
- …and Signals, Positive Train Control, GCT), stations operations and cleanliness, and customer service . Establish, oversee and monitor progress toward ... strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities to its...between failures, consist of compliance, equipment and facility cleanliness, customer satisfaction. + Monitor and assess the… more
- City of New York (New York, NY)
- …the development of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ... calls directly and via staff escalation to resolve all customer water and sewer related concerns; monitor ...efforts and projects; address 311 referrals and other related service requests; enforce the Uniformed Code of Conduct and… more
- City of New York (New York, NY)
- …to ensure compliance. --Provide oversight of permit application review process and related customer service functions. --Manage, monitor and prepare QPR ... (Quarterly Progress Reporting). --Provide administrative supervision of staff including approval of time and performance evaluations. Administer technical, safety and policy training. Preferred Skills: - Ability to work with a team of diverse professionals. -… more
- Saint-Gobain (Orange, CT)
- … issues and complaints. + Implement service level agreements (SLAs) and monitor customer satisfaction metrics. + Develop and manage digital pricing tools for ... for a candidate for the newly created position of Customer Service Manager, reporting to the Plant...Service Supervisor and team to set performance objectives, monitor KPIs, and ensure high service standards.… more
- Wolters Kluwer (White Plains, NY)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...supervisors. + Create and deliver in-depth training programs. + Monitor and evaluate performance metrics to identify areas for… more
- BIC Corporation (Shelton, CT)
- ** Customer Service Representative** 7059 Supply Chain Shelton, CT, US For over 75 years, BIC has been creating ingeniously simple and joyful products that are a ... mark by joining the BIC team today. As a ** Customer Service Representative** , you will handle...root cause analysis and problem resolution, report, track and monitor requirements to resolve penalties and communicate status of… more
- Burlington (Yonkers, NY)
- …in retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the Part Time Customer ... under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for...and transactions. + Coordinate meal and break periods and monitor schedule adherence. **Requirements:** Candidates must be able to… more
- City of New York (New York, NY)
- …Twitter, Facebook, Instagram and YouTube. DCWP's Licensing Division is seeking a Senior Customer Service Representative with strong customer service , ... established policy and procedures. - Under supervision, prepare and monitor reports. - Monitor and provide coaching...and provide coaching to other staff. - Provide high-volume customer service to licensing applicants in person… more
- Robert Half Office Team (Hicksville, NY)
- Description We are looking for a dedicated Customer Service Representative to join our team in Hicksville, New York. This position offers a Contract to permanent ... calls, addressing inquiries and resolving issues. * Deliver outstanding customer service in a fast-paced call center...for customers based on their needs and availability. * Monitor and manage customer accounts, taking necessary… more
- American Airlines (New York, NY)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and customer … more
- Saint-Gobain (Orange, CT)
- …on the world around us. Reporting to our Global Value Development Manager, the Customer Service Manager will play a critical role in supporting the inside ... team to build new product proposals and other key customer service functions. + Organize the follow...project and support the development of digital tools. + Monitor the implementation and maintenance of processes linked to… more
- Anytime Fitness (Yorktown Heights, NY)
- …Conduct fitness consultations to ensure the member's goals are registered * Track, monitor and report each member's progress while working to continue an ongoing ... personal training regimen with each client * Successful Personal Trainers continue education of each member and create long-term relationships * All other duties as assigned Qualifications: * Current CPR, AED and personal training certification(s) are required… more
- City of New York (New York, NY)
- …candidate will oversee the Customer Experience Unit (CEU) along with the agency's customer service agents who work in the Call Center, CEU, and Client ... primary objectives of this position are to deliver outstanding customer service while improving the efficiency of...responsibilities will include but are not limited to: - Monitor and Evaluate Performance: Monitor team performance,… more
- Amazon (New York, NY)
- …and creating a business-oriented plan to answer them * Manage regular reporting to monitor customer behavior and support ad-hoc data requests. * Work with our ... team to develop the analytics roadmap and direction for customer related projects, to deliver self- service solutions,...fast-paced, dynamic and fun environment. Key job responsibilities * Monitor the health of customer database and… more
- BIC Corporation (Shelton, CT)
- …system enhancements to reduce costs and improve operational efficiency, accuracy and customer service levels. + Provide actionable insights and recommendations ... ** Customer Supply Chain Performance Analyst** 7058 Supply Chain...Analysis & Reporting:** + Utilize data analytics tools to monitor key performance indicators (KPIs) related to logistics. +… more
- Amazon (New York, NY)
- …- Develop governance frameworks for sustainable adoption at scale across domains. Customer success management: - Monitor customer health dashboards ... and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws and Company… more