- NBC Universal (New York, NY)
- …managing Service Desk, TechBar, and Deskside Support operations within a large enterprise environment. + Strong understanding of ITIL frameworks, Incident / Problem ... / Change Management, and Enterprise ticketing systems (eg, ServiceNow). + Demonstrated ability to...+ Certifications such as ITIL v4, HDI Support Center Manager , or PMP are a plus. As part of… more