- Moses/Weitzman Health System (Stratford, CT)
- …Health Coordinator is responsible for providing consistent, expedient and quality customer service to both internal staff members, external patients, ... engagement + Ability to work collaboratively on a team + Strong customer service experience + Excellent verbal and written communication skills + Proven… more
- Robert Half Office Team (Roslyn Heights, NY)
- Description We are looking for a dedicated and personable Patient Engagement Customer Service Representative to join our team. In this ... patients by addressing their inquiries and ensuring a seamless customer service experience. This is an excellent...customer interactions. * Uphold a high standard of service quality to enhance the patient experience.… more
- Mount Sinai Health System (New York, NY)
- …? Deep understanding of professional practice, hospital, and ambulatory operations. ? Strong customer service orientation with a commitment to service ... **Job Description** **Director of Revenue Engagement - Patient Financial Services-Corporate 42nd Street -Full-Time Days** The Director of Revenue Engagement … more
- Wolters Kluwer (New York, NY)
- …a month in the office (see locations on the posting) **OVERVIEW** The UpToDate Patient Engagement (PE) solution supports care delivery networks in engaging their ... basic patient education materials and more complex patient engagement experiences, such as procedural prep...with cross-functional teams, including the UTD PE new business, Customer Success, and Generalist teams to address client concerns… more
- Catholic Health Services (Melville, NY)
- …recommendations, action plans, and timelines for improvement. + Assesses employee engagement and physician satisfaction as related to patient experience. ... acute care hospitals, three nursing homes, a home health service , hospice and a network of physician practices across...evidence based practice to improve outcomes - to every patient , every time. We are committed to caring for… more
- Fresenius Medical Center (Commack, NY)
- …adherence to infection control Policies and Procedures + Supports ongoing staff and patient engagement on infection control practices under the direction of CM ... required. + Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation… more
- Mount Sinai Health System (New York, NY)
- …review and case management team. **Qualifications** + 3 years' experience in healthcare/ customer service or relevant experience. + Bachelor's degree or ... patient experience, and participates in ongoing pilot programs to improve patient engagement . + Additional duties as assigned **About Us** **Strength through… more
- Medtronic (New York, NY)
- …Minimum Requirements** Bachelor's degree with a minimum of 5+ years technician, field service , or customer support experience, or Advanced degree with a minimum ... of 3 years technician, field service , or customer support experience. **Nice to Have:** Physically located within region Management experience Project management… more
- IQVIA (Oxford, CT)
- …and attend relevant internal meetings, as assigned. + Contribute to enhanced customer service through timeliness and quality of communications and deliverables, ... **Client Service Director, Medical & Scientific Communications** **Job Summary**...Our Client Services Directors are responsible for optimizing the customer relationship with specific clients and facilitates the relationships… more
- Mount Sinai Health System (New York, NY)
- …daily basis (Monday-Friday.) 7. Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the ... - Focusing and guiding others in accomplishing work objectives. ** Customer Focus** - Ensuring that the customer ...patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion,… more
- CVS Health (Huntington Station, NY)
- …+ Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow Management excluding final ... healthy outcomes and differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer in a… more
- Northwell Health (Melville, NY)
- …role is responsible for overseeing a large team of managers, supervisors, and customer service agents who provide crucial support to patients navigating complex ... the development of strategic initiatives and long-term goals for revenue optimization, patient engagement , and operational efficiency. 2. Innovation & Technology… more
- Mount Sinai Health System (New York, NY)
- …and make employees feel seen and valued. The ideal candidate brings extraordinary customer service skills, and balances respect for established processes with ... and the ability to prioritize multiple tasks, projects and assignments Excellent customer service skills Exceptional attention to detail and accuracy… more
- Walgreens (Eastchester, NY)
- …answers questions to ensure a positive patient experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... Business Performance Management + Analyzes performance data including pharmacy financials, customer service , and inventory. Manages pharmacy asset protection… more
- Walgreens (Norwalk, CT)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal and coordinates and,… more
- Sanofi Group (New York, NY)
- …**Sales & Account Management** + Drive commercial performance through strategic customer engagement and data-driven decision-making. + Oversee development of ... therapeutic space. Partnering closely with cross-functional teams-including RLT Delivery & Customer Services, Commercial, Patient Support Services, Value &… more
- Catholic Health Services (Melville, NY)
- …+ Coordinates a wide range of self-management support and education to foster patient engagement and activation. + Delivers interventions based on standard ... care, team collaboration and analytical problem solving. + Excellent interpersonal and customer service skills. + Excellent organizational skills and attention… more
- Capgemini (New York, NY)
- …that leverage analytics, predictive modeling, and emerging technologies to enhance patient and HCP acquisition, engagement and retention. Create personalized ... industry is undergoing dramatic changes, impacted by patent expirations, patient empowerment, increased regulatory scrutiny, and stringent cost containment. While… more
- Nuvance Health (Danbury, CT)
- …discharge plans that address medical, social, and emotional needs. Ensure patient /family education and engagement . * *Resource Navigation:* Provide assistance, ... Leader* will serve as a pivotal force in optimizing patient care and resource utilization across Nuvance Health. This...approach to problem solving and ensure high degree of customer satisfaction * Ability to act professionally, independently and… more
- IQVIA (New York, NY)
- …through ambiguity. + Brings a forward-looking mindset to evolving team structures, service models, and client engagement strategies in a dynamic, fast-paced ... exceptional brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated,… more
