- Mount Sinai Health System (New York, NY)
- **Job Description** **IT Project Manager III (Senior Customer Success Manager ) - Digital and Technology Partners - Hybrid** This hybrid role requires the ... 10017 We're looking for a seasoned and strategic **Senior Customer Success Manager ** to join... customer relationships, driving retention, and ensuring long-term success in healthcare technology or digital health solutions… more
- Quadient (Milford, CT)
- …for the adoption, expansion, and renewals for our enterprise customers in Quadient. The Customer Success Manager will help to ensure our enterprise customers ... lead to customer renewals and retention. The Customer Success Manager is expected...solutions . * Conduct regular business reviews and monitor customer health. * Define and implement long-term customer… more
- Fiserv (New York, NY)
- …**Enterprise Biller and Receivables Solutions (EBRS) Team at Fiserv?** As a Senior Customer Success Manager , you will serve as a product and industry ... come make a difference at Fiserv. **Job Title** Senior Customer Success Manager **What does...complex client relationships within the Enterprise Biller and Receivables Solutions (EBRS) team. You will be responsible for helping… more
- Mount Sinai Health System (New York, NY)
- **Job Description** **IT Project Manager I ( Customer Success Manager I) - Digital and Technology Partners - Hybrid** This hybrid role requires the ... NY 10017 We are seeking a proactive and empathetic ** Customer Success Manager I** to...providers. + Problem-solving: Analytical skills to identify issues, provide solutions , and escalate technical challenges when necessary. + Adaptability… more
- Forrester (Norwalk, CT)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager II will be responsible for the engagement value ... Monitoring the health of customer relationships, the Customer Success Manager II will... Manager II will predict and navigate customer challenges and offer solutions that drive… more
- Mastercard (New York, NY)
- …help people, businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Manager , Dynamic Yield Dynamic Yield by ... Mastercard is on the lookout for a "dynamic" Customer Success Manager to join...their onsite business goals Evangelize adoption of the DY solution and achieving a high degree of customer… more
- MongoDB (New York, NY)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... will have** + 7+ years experience working in a Customer Success , Account Management, Client Services or... issues and complaints by finding the best possible solution for both the customer and MongoDB;… more
- Tekscape (New York, NY)
- Job Title: Customer Success Manager Territory: NYC Metro - SMB Focus Job status: Onsite Office Location: Midtown Manhattan Salary: 65-75k Term: Full Time ... IT, managed security services, cloud computing, compliance, and collaboration. Job Description: The Customer Success Manager (CSM) is a trusted advisor… more
- Pixalate, Inc. (New York, NY)
- Customer Success Manager Employment Type: Full-Time Minimum Experience: Mid Level Location: Hybrid in NYC Area (US-Based Applicants Only) Pixalate is an ... and Singapore. ABOUT THE ROLE Pixalate is hiring a Customer Success Manager (CSM) to...and upsells, and quarterly business reviews + Presenting Pixalate solutions to key clients within the programmatic ecosystem, including… more
- Cornerstone onDemand (Bridgeport, CT)
- The Customer Success Manager (CSM)...on track to realizing maximum value from the Cornerstone solution . CSM's operates as the customer advocate ... to mitigate immediate or forecasted risks, and to recommend solutions . In this role you will: + Manage a...field. + Minimum of 3 years of experience in Customer Success within the Talent Management ecosystem.… more
- DataVisor (New York, NY)
- …open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic ... models, fraud/AML risk exposure, and operational needs to define success criteria and shape tailored solution strategies...5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech,… more
- SAP (New York, NY)
- …for you to choose from. Must be in the Northeast region **What you'll do:** As a Solution Customer Success Manager (S-CSM), you will act as a trusted ... advisor, maximizing customer lifetime value by delivering solution area...solutions . S-CSM is a specialist role within the Customer Experience (CX) domain. Its responsibility is to be… more
- Amazon (New York, NY)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners?...determine gaps in content, initiatives, and timelines and provide solutions - Develop and mature mechanisms to deeply understand… more
- Amazon (New York, NY)
- …Ads solutions . *Define processes and workflows that help deliver amazing customer experiences. *Develop solutions to address key operational challenges, ... world's leading companies. We are seeking a Strategic Account Manager to join the Amazon Publisher Cloud team to...the Amazon Publisher Cloud team to help build industry-leading solutions for publishers. In this role, you will have… more
- ADP (New York, NY)
- …(SFDC or NXT) + Experience as a Salesforce Administrator + Experience as a Customer Success Manager + Ability to work asynchronously + Exceptionally ... clients. As a Lead Client Success Operations Manager , you are responsible for delivering impactful solutions...leverage your process and data-oriented mindset and passion for customer success to build out new processes… more
- Amazon (New York, NY)
- Description The Senior Manager of Customer Success is responsible for leading a team of technical and non-technical professionals focused on driving ... public sector. Key job responsibilities - Oversee a team of customer success managers, solutions architects, and implementation specialists, providing… more
- Mastercard (New York, NY)
- … Team Lead The CS Team Lead will assume responsibilities of a Senior Customer Success Manager , with additional managerial responsibilities to monitor ... great working relationships with customers and internal colleagues Managing our multicultural, multilingual Customer Success Team in the region so they thrive in… more
- Dow Jones (New York, NY)
- …with authoritative, differentiated and trusted content. Our corporate subscriptions team is seeking a Customer Success Manager (CSM) to drive customer ... sales or enterprise account management + Proficiency in Salesforce or other customer success platforms Reasonable accommodation: Dow Jones, Making Careers… more
- Amazon (New York, NY)
- …of their Connect investment. Key job responsibilities As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping guide ... International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. The Customer Solutions Management role is a function...AWS. A day in the life The Amazon Connect Customer Success Specialist (CSS) will create a… more
- Amazon (New York, NY)
- …drive business growth with some of the most influential Consumables Vendors and the AVS Customer Success Manager team. AVS Supply Chain Managers have a ... in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic...- Able to root cause issues and identify scalable solutions using analytical skills. - Experience with partnering cross… more