- Fortive Corporation (Pleasanton, CA)
- …platform assistance. Key Responsibilities . Respond quickly and efficiently to inbound support inquiries via our Zendesk helpdesk platform, emails and phone ... service focused role that will require you to oversee several customer facing systems supporting our clients and service providers. Each interaction is expected to… more
- Navient (San Francisco, CA)
- …Impact:** + Overseeing and optimizing our contact center technologies, ensuring seamless operations , and enhancing the overall customer support experience. + ... to Zendesk , Nice InContact CX1, Ada Chatbot, and related systems . + Experience in project management, process improvement, and technical mentoring. **Even… more
- Kelly Services (Berkeley, CA)
- …customer support for animatronic products via phone and email through a ticketing system + Managing a high volume of support requests daily, ensuring that ... + Stay informed about all product and policy changes relevant to product support + Flexible work availability to accommodate business needs. Operations will… more
- Vagaro (Pleasanton, CA)
- …+ Proven leadership experience in managing and motivating design teams. + Proficient with CRM systems (ie Zendesk ) and BI and reporting tools (ie Power BI) + ... + Collaborate with different teams, including marketing, product, engineering, support , sales & customer loyalty. + Maintain existing partnerships and… more