- Ensono (Dover, DE)
- Manager - End User as a ServiceRemote - United StatesJR009990 ** Manager , End User Services** At Ensono, our **Purpose is to be a relentless ally, ... world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients...+ 1-2 years' experience in Team Lead, Supervisory or Manager Position within an end user… more
- Marriott (Dover, DE)
- …Inc. is looking for a Systems Engineer to join its Technology Workplace Products End User Tools team. The Systems Engineer serves as a Subject Matter ... issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to...manner. + Performs other reasonable duties as assigned by manager . **California Applicants Only:** The salary range for this… more
- Sunrun (Dover, DE)
- …both telephone and email to ensure courteous, timely and appropriate prioritization/escalation of end user issues + Oversee development and communication of help ... of customer service quality and availability. The Service Desk Manager is also responsible for...external vendors + Setup and troubleshoot all types of end user devices such as computers, laptops,… more
- Marriott (Dover, DE)
- …with and managing OEM relationships. o 3+ years experience developing and implementing end user adoption plans of new technologies o Experience working with ... in the workplace technology space geared at maximizing the end user experience. This includes a clear...Design and implements all digital and automated processes for service and user provisioning, service … more
- Cecil College (North East, MD)
- …configurations to provide support to end -users. * Knowledge of customer service techniques to handle user inquiries and complaints effectively. * Awareness ... does not offer Visa sponsorships. JOB SUMMARY The IT Service Desk Manager is responsible for rapidly...DUTIES: * Provides frontline technical support and fosters positive end - user relationships. * Promotes continuous improvement of… more
- Insight Global (Dover, DE)
- …with all IT units as well as business units to ensure that IT-delivered services and end - user service levels are met. * Manage key vendors and maintain ... Description A large utilities company is looking for a Service Desk Manager to take over their...for managing the IT helpdesk and supporting over 1500 end users across all locations in the company. This… more
- EDB (Dover, DE)
- …adherence. + Prepare and deliver routine Executive Dashboards to highlight current state for Service Desk and End User Support teams. + Build amazing ... organization. In this highly visible and hands-on role, the ** Manager , Global IT Service Desk** will be...projects, impacting users across the enterprise. + Ensure that user management processes are documented and strictly adhered to,… more
- Ryder System (Dover, DE)
- …others and gains understanding. + Effectively and clearly communicates to the end - user community, tailoring the communication style/method to the specific need ... Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ The IT Application Development Manager is responsible for the leadership and management of… more
- SitusAMC (Dover, DE)
- …success of project role outs performed by operations + Perform post-resolution follow ups with end user and team members as required + Alert upper management to ... role will oversee timely delivery of quality technical support service to end users whether they are...of advanced computer hardware, including desktops, laptops, smartphones, and end user facing network configurations + Extensive… more
- Rocket Software (Dover, DE)
- …channel rules of engagement. + Leads solution development efforts that best address end - user needs, while coordinating the involvement of all necessary company ... time frame. + Closely coordinates company executive involvement with partner and end - user customer management as appropriate. + Works closely with Customer… more
- J&J Family of Companies (Dover, DE)
- …technology solutions against outcomes that matter. Through Expert Services and end -to- end product management we deliver exceptional user experiences as we ... Senior Manager Technical Product Management - 2406176663W **Description** **Sr....regional accountability depending on product line scope. * Ensure Service Level Agreements are established and meet expectations of… more
- Marriott (Dover, DE)
- …hands-on workshops. + Experience in WEB & Native App testing in various languages, Service Layer testing, & Back End testing + Experience in using accessibility ... maintenance for branded digital assets on the web & mobile app platforms. The Manager , Specialty QA, on the Digital Quality Assurance team works with key business… more
- Ricoh Americas Corporation (Dover, DE)
- …and � management of RICOH Service Excellence tools. � Ensuring achievement of Service Level Agreements, the Site Manager is responsible for � working with ... **Site Manager ** POSITION PROFILE Accountable for daily operations of...� Creates and maintains a customer-focused environment with regular end - user feedback and � customer satisfaction surveys,… more
- Ford Motor Company (Dover, DE)
- …team members (Business, UX, Software Engineering, Finance, etc.) to translate business goals and end user needs into strategy and tactics to execute that deliver ... best-in-class. **In this position ** The Parts & Chargers eCommerce Merchandising Manager is responsible for deeply understanding customer needs and optimizing the… more
- Marriott (Dover, DE)
- …such as Windows server, Linux / Unix, Databases, Active Directory / LDAP, end - user devices. + Familiarity with change management and deployment processes in ... + Knowledge and/or familiarity with any CASB and / or DLP product or service highly preferred. + Experience with Public Cloud environments in data governance or data… more
- Terumo Medical Corporation (Elkton, MD)
- …duties as requested. **Knowledge, Skills and Abilities (KSA)** + Skilled in customer service ; time management; identifying end user issues; technical ... role is responsible for the deployment and administration of end user devices, including computers, peripheral hardware,...Answer phones and monitor email and web queues for service requests. + Enter tickets in Service … more
- General Motors (Dover, DE)
- …**:** **People Analytics** **Solutions** **CoE** is looking for an **HR Reporting Manager ** to lead our **Global Workforce Reporting team** . In this role, ... reporting capabilities (reports, dashboards, discovery boards, integrations etc.), enabling self- service , driving analytics best practices, adoption, and continuous improvements.… more
- Ford Motor Company (Dover, DE)
- …(Dealer, Business, UX, Software Engineering, Finance, etc.) to translate business goals and end user needs into strategy and tactics to execute that deliver ... is best-in-class. **In this position ** The Non-Vehicle eCommerce Operations Senior Manager is responsible for deeply understanding B2C and B2B Parts and Accessories… more
- City National Bank (Newark, DE)
- **PROJECT MANAGER III** **WHAT IS THE OPPORTUNITY?** The role of the Project Manager is to plan, execute, and finalize Bank projects according to timelines, ... time with the goal of fully automating the process end -to- end . + Assembles project team, assigns individual...ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations… more
- City National Bank (Newark, DE)
- **PROJECT MANAGER III** **WHAT IS THE OPPORTUNITY?** The role of the Project Manager is to plan, execute, and finalize Bank projects according to timelines, ... line of business or regulatory requirement. Ultimately build a dashboard reflecting end -to- end Critical Business Services measurements. + Assembles project team,… more