• Contact Center Supervisor

    ASM Research, An Accenture Federal Services Company (Columbus, OH)
    …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
    ASM Research, An Accenture Federal Services Company (03/12/25)
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  • BDC Support Supervisor

    Lowe's (Groveport, OH)
    What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls ... of the Bulk Distribution Center . The Supervisor is the primary point of contact for BDC/Lowe's leadership and is responsible for monitoring and mentoring the… more
    Lowe's (05/08/25)
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  • Oncology Pharmacy Specialist - Springfield…

    Bon Secours Mercy Health (Springfield, OH)
    …__ + Provide comprehensive pharmaceutical care to a focused population and serve as a subject matter expert in area of specialty + Patient focused activities ... systems and automation Computer knowledge - MS Office, spreadsheets, PowerPoint(R), drug databases Subject matter expert for medications in area of practice,… more
    Bon Secours Mercy Health (05/06/25)
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  • Medical Records Administrator (Assistant Chief…

    Veterans Affairs, Veterans Health Administration (Cleveland, OH)
    …carries out training and development of assignments, awards or disciplinary action. Is a subject matter expert on 0675 and 0669 qualification standards and ... in various facility, VISN and national committees requiring health information management subject matter expertise. The incumbent shares responsibility with the… more
    Veterans Affairs, Veterans Health Administration (05/08/25)
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  • Workforce Management Real Time Analyst/Scheduler…

    Leaffilter (Hudson, OH)
    …teams and cross-site teams, and human capital operations + Serve as a subject - matter expert on workforce optimization issues + Support organizational ... 3+ years of relevant experience + Scheduling and forecasting experience in a large contact center environment + Strong attention to detail and commitment to… more
    Leaffilter (05/21/25)
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  • Customer Solutions Advocate

    Fifth Third Bank, NA (Cincinnati, OH)
    …evaluating performance + Mentor and train peers while functioning as a Customer Solution's subject matter expert + Escalate complaints and/or accounts with ... required to perform any other job-related instructions as requested by their supervisor , subject to reasonable accommodation. MINIMUM KNOWLEDGE & SKILLS… more
    Fifth Third Bank, NA (05/15/25)
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