- American Electric Power (Columbus, OH)
- …related to contract management, including drops and billing changes. **Projects** + Advocate for customers by providing feedback on customer -facing projects and ... the posting end date **Job Summary** Where Putting the Customer First Powers Everything We Do. At AEP, we're...energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening,… more
- Dodge Construction Network (Columbus, OH)
- … customer analytics and regular review of their accounts + Act as a customer advocate within the organization, ensuring that customer feedback, concerns, ... Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to Market… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …preferred. #Ability to evaluate a customer #s situation without judgment being a customer advocate . #Excellent customer service skills with both external ... regarding their Loss Mitigation application. The specialist works to minimize customer complaints and frustration involved in understanding the complexities of… more
- CVS Health (Columbus, OH)
- …Aetna members nationwide and creates industry-leading solutions for our customers. Our Aetna One Advocate is not the typical customer service role. Our focus is ... member at every aspect of their health care journey. Our embedded customer -dedicated service and clinical pods allow maximization of inbound and outbound touchpoints… more
- Nutanix (Cleveland, OH)
- …and best practices to help customers achieve operational efficiency. + Collect and advocate customer feedback to influence future product development and service ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Howmet Aerospace (Cleveland, OH)
- …to manage the execution of our customer connections. Acting as a customer advocate and supporting vital communication and problem solving between all ... intelligence. Provide feedback to commercial and marketing teams. + Act as a customer advocate - present data and make recommendations as to course of action to… more
- Howmet Aerospace (Cleveland, OH)
- …+ Manage Account Receivable balances. + Other key strategic duties as assigned + Customer advocate --functions as single point of contact and owns customer ... Supervisor. Essential Job Functions & Responsibilities: + Owner of customer account portfolio -- Howmet's front-line eyes, ears, and...portfolio -- Howmet's front-line eyes, ears, and voice for customer issues. + Direct support to facility on all… more
- Broadcom (Columbus, OH)
- … account teams as a critical member of the team acting as the customer advocate , collaborating on successful account strategies, and taking ownership of ... you will serve as a trusted advisor, driving a cross-functional, unified customer experience using your technical, communication, and collaboration skills to help… more
- Howmet Aerospace (Niles, OH)
- …translates PO requirements to floor schedules; executes from forecast to shipping + Customer advocate --functions as single point of contact and owns customer ... along with all department specific safety requirements + Communicates with customer service representatives concerning requirements, talks with them regarding other … more
- JPMorgan Chase (Columbus, OH)
- …across channels and share key updates with senior management. + Be a customer advocate - champion consistent and seamless user experiences. **Required ... and analytical thinker who can develop innovative marketing strategies to drive customer acquisition. This is a highly visible strategic role with significant… more
- Red Hat (Columbus, OH)
- …Red Hat Ansible Automated Platform solutions * Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across ... Platform. Primary responsibilities include acting as a crucial liaison between the customer , the company, and organizations across Red Hat. Much of your focus… more
- Insight Global (Columbus, OH)
- …work efficiently with customer towards a resolution Act with sense of urgency, advocate for customer and exhaust all possibilities to resolve customer ... Description A client of Insight Global is looking for Customer Support Reps to work remotely. Day to Day...Day to Day includes: Pay Rate : $17.50 Field customer inquiries via phone, email, and chat Deliver an… more
- Amazon (Columbus, OH)
- …autonomous systems, from individual platforms to complex swarms. As a trusted customer advocate , you will help organizations understand best practices around ... flexible, and resilient autonomous system architectures that address complex customer challenges, particularly in tactical edge environments. You will design… more
- Capital One (Cincinnati, OH)
- …space and how to easily navigate our mobile and online experience. - You're a customer advocate . You are always within reach when our customers need assistance. ... manager of a team focused on achieving and exceeding customer -based goals and metrics. - You're friendly and engaging...or Equivalent Certification - At least 2 years of Customer Service, Retail, or Financial Services experience - At… more
- Innomotics LLC (Norwood, OH)
- …bold mindset to be best-in-class, we want you IN. **Your Future Role** As a Customer Service Advocate III (CSA) you will be representing and championing our ... successful candidate, you will report to the New Kensington Customer Service Manager and will be a vital part...helping people and making each interaction a comforting experience. Customer Service Advocates (CSAs) are the primary point of… more
- Sprinklr (OH)
- …and operational excellence. **Responsibilities:** + Serve as the technical voice of the customer and advocate for your clients' needs when escalating product ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- EDB (Columbus, OH)
- …+ Partner with EDB Account Executives in their selling efforts and become a trusted customer advocate , supporting the sales team in all technical aspects of the ... + At least 4 years of experience in the following areas: + ** Customer -Facing Skills** - A proven capacity to deliver technical product presentations to technical… more
- Zurich NA (Independence, OH)
- …Underwriter at the Assistant Vice President level. In this role, you will serve as a customer advocate with a focus on improving the customer experience by ... understanding their unique risks and offering the best end-to-end solution for their Middle Markets Life Sciences insurance needs. This position can be located in any of the following Midwest locations: Overland Park KS, Edina MN, WI Virtual, Independence OH,… more
- HCA Healthcare (Middleburg, OH)
- …invested over 156,000 hours volunteering in our communities. As a Medicaid Eligibility Advocate with Parallon at Southwest General Health Center you can be a part ... to succeed in our organization. We are looking for an enthusiastic Medicaid Eligibility Advocate to help us reach our goals. Unlock your potential! **Job Summary and… more
- Sharecare (Columbus, OH)
- …time between 7:00am-7:00pm CST after training** The role of the Family Health Advocate is an exciting and innovative remote role newly created to provide meaningful ... navigation. Utilizing motivational interviewing and guided approaches, the family health advocate will play a critical role in supporting members to achieve… more