- Disabled Veteran Solutions (Columbus, OH)
- …improving lives through exceptional service and unwavering support. The Mission As a Customer Advocate , you will be the primary point of contact for 50-70 ... Truly Matters? Join Disabled Veteran Solutions (DVS) as a Customer Advocate Disabled Veteran Solutions (DVS) is...and dedicated Customer Advocates to join our Customer Service Division. At DVS, you're not… more
- Sharecare (Columbus, OH)
- …+ Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare ... institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries are Equal Opportunity Employers… more
- Centene Corporation (Columbus, OH)
- …actions taken regarding contact related to member. + Interacts with other departments including customer service to resolve member issues. + Refers to case or ... health information. + Acts as a liaison and member advocate between the member/family, physician and facilities/agencies. + Acts...plus holidays, and a flexible approach to work with remote , hybrid, field or office work schedules. Actual pay… more
- RELX INC (Dayton, OH)
- …meaningful partnerships with our customers. The eCSM serves as a trusted adviser and customer advocate to our new and returning partnership customers. This role ... + Managing and taking point on issues, as the customer advocate + Using teaching skills that... customer product value driven conversations + Providing customer with high-level service and develops innovative… more
- Molina Healthcare (OH)
- …Education** High School diploma. **Required Experience** 2 years experience in customer service , consumer advocacy, and/or health care systems. Experience ... **Job Description** This role is remote to candidates who live in Ohio. There...state of Ohio. This role will act as an advocate for Molina members and a subject matter expert… more
- Confluent (Columbus, OH)
- …role you'll partner with Account Executives to be the key technical advisor in service of the customer . You'll be instrumental in surfacing the customers' stated ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**...and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry… more
- SitusAMC (Columbus, OH)
- …using a quality method + Ability to properly balance the need to provide excellent customer service with the need to always maintain profitability within the ... Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every...technologies and the potential application on projects + Meet service level expectations and exceed them when appropriate to… more
- Prime Therapeutics (Columbus, OH)
- …management experience with client-facing experience, including but not limited to customer service , technical presales, client solution implementation, and/or ... make. **Job Posting Title** Director of Technical Sales Support and Implementations - Remote **Job Description** We are seeking a dynamic and strategic IT leader… more
- Trinity Health (Columbus, OH)
- …beneficiaries across the United States. We're dedicated to providing excellent customer service , cost-effective care, and exceptional healthcare coverage. We ... Type:** Full time **Shift:** Day Shift **Description:** Please note position is 100% remote , however colleagues who reside within a 50mile radius of Columbus, Ohio… more
- SitusAMC (Columbus, OH)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... and resilience. + **Operational Excellence:** Deliver solutions in high-pressure, multi- customer environments, addressing complex needs with speed and precision. +… more
- SitusAMC (Columbus, OH)
- …Works cooperatively in group situations; works actively to resolve conflicts + Displays strong customer service acumen and skills + Adapts to changes in the work ... growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but… more
- Prime Therapeutics (Columbus, OH)
- …every decision we make. **Job Posting Title** Health Plan Account Manager Sr - Remote **Job Description** The Sr Health Plan Account Manager serves as a line of ... organization and strive to deliver a superior, retention focused customer experience; support the positioning of Prime as a...and requests; partner with account leadership to socialize and advocate for client strategic plans * Lead client meetings… more
- Sharecare (Columbus, OH)
- …and presentation skills. + Ability to effectively communicate and provide positive customer service to internal and external customers, meeting the expectations ... changing priorities, deadlines, and workloads. + Success with engaging members. Outstanding customer service skills and ability to adapt approach to various… more
- Confluent (Columbus, OH)
- …streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice of ... Remote , United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K *… more
- Wolters Kluwer (Columbus, OH)
- …interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + ... Act as a domain SME, product SME, and customer advocate to achieve quick customer...efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction… more
- Coinbase (Columbus, OH)
- …product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- NTT America, Inc. (Columbus, OH)
- …CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** + Act as… more
- Copeland (Columbus, OH)
- …and submitting sales proposals, negotiating customer terms & conditions, and other customer contractual agreements + Be Vilter's advocate to customers and ... rallies their peers to provide world class products and service across a group of high value, existing accounts....new business for Vilter gas compression products in assigned customer base and geography + Focus on developing new… more
- Humana (Columbus, OH)
- …and guidelines with minimal opportunity for deviation. + Deliver a consistent customer service experience by providing efficient and timely resolutions to ... our TRICARE beneficiaries and providers + Act as customer advocate by resolving complex concerns in...Background Investigation Services NBIS)** + Minimum one, (1) year customer service experience in a professional environment… more
- Humana (Columbus, OH)
- …The Telephonic Care Manager (Autism Care Navigator) serves as a primary advocate for assigned beneficiaries receiving care under the Autism Care Demonstration (ACD). ... services under the TRICARE program. **Role Responsibilities** + Serves as primary advocate for beneficiary & family collaborating with other CMs to coordinate care… more