- Post Holdings Inc. (New Albany, OH)
- …to be a strong remote change agent . You are highly collaborative, have a customer service mindset and a high degree of agility and cross -functional ... and GFSI inspections. + Highly collaborative and solution oriented with a customer service mindset + Excel in Communication skills with both technical and… more
- Piedmont Airlines (North Canton, OH)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- Concentrix (Columbus, OH)
- …calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... policies while meeting performance goals. + Respond to inbound customer and agent inquiries related to policy...+ Fluency in Spanish + 1 + years of customer service and 6 months sales experience… more
- Pinnacle Logistics (Swanton, OH)
- …7am-3:30pm + 3:30am -12pm OVERALL PURPOSE OF THE POSITION The role of a Warehouse Service Agent includes all aspects of the cargo & ramp operational activities ... Description We are looking for Warehouse Cargo & Ramp Service Agents with enthusiastic attitudes for our new operation....equipment, and facilities. + Training - Learning and development cross utilizing best practices making sure that customer… more
- Concentrix (Columbus, OH)
- …Dynamics 365 Customer Service capabilities, including case routing, service -level agreements (SLAs), and agent productivity tools. + Accelerate Adoption ... Job Title: Cloud Solution Architect- D365 Customer Service Job Description We're Concentrix....cross -sell/upsell of related capabilities like Power Virtual Agents, Customer Insights, and Power Automate. + Stay Current and… more
- Anywhere Real Estate (Upper Arlington, OH)
- …ensure timely distribution of mail **Minimum Qualifications:** * Two or more years of customer service experience is preferred, with prior experience in a real ... and be part of a supportive team, we'd love to meet you. **Responsibilities:** ** Agent Support** . Provide white-glove service for agents and clients visiting… more
- Drury Hotels (Sharonville, OH)
- …leadership characteristics which inspire team members to exceed expectations through superior customer service standards. Assists with training guest service ... Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent , night audit or other positions as needed. Requires ability… more
- Cayuse Holdings (Columbus, OH)
- …communication channels (eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies. + ... intelligence, reporting tools, data analytics, or a similar role, preferably supporting customer support or government service contracts. + Proven experience… more
- Coinbase (Columbus, OH)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most… more
- Anywhere Real Estate (Cincinnati, OH)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... with all parties involved in the transaction. + Prioritize service to the agent and all parties...our people-first culture,** which thrives on empowerment, innovation, and cross -company collaboration as we keep moving the world forward,… more
- Coinbase (Columbus, OH)
- …100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you will ... weekly and monthly program updates. * Investigate and inspect customer user journeys through our self- service and...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- Navient (Columbus, OH)
- …to Earnest's long-term investment in building a unified, scalable infrastructure for customer engagement, lead management, and agent enablement. This is an ... financial future, including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** - break free from… more
- Molina Healthcare (Cleveland, OH)
- …Lead pilots and proofs of concept demonstrating measurable improvements in self- service , first contact resolution (FCR), and customer satisfaction. **Operations, ... with business goals to enhance member satisfaction, workforce productivity, and service quality. + Establish governance, key performance indicators, and service… more
- Deloitte (Cincinnati, OH)
- …ideal candidate will be a dependable team player, collaborating with cross -functional teams to design, develop, and deploy advanced software solutions. Recruiting ... Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex… more
- Kyndryl (Columbus, OH)
- …and consultative sales for large enterprise contact center transformations. + Guide cross -functional consultants to design and implement customer experience (CX) ... cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. +… more
- EDB (Columbus, OH)
- …a value creation organization by delivering exceptional experiences that enhance customer loyalty and satisfaction. + Collaborate cross -functionally to align ... our global support organization. This role requires a visionary leader and change- agent who can drive transformative initiatives to position the support organization… more
- Anywhere Real Estate (Cleveland, OH)
- …years previous supervisory experience strongly preferred. + Prior Real Estate and customer service experience strongly preferred. + Ability to provide feedback ... manner + Working closely with marketing/field leadership to build agent awareness and understanding of services as well as...first approach. Ability to coach team on providing exceptional customer service throughout the transaction process. +… more
- Dayton Children's Hospital (Dayton, OH)
- …health care related education program. Active CPR certification. Communication Skills, Customer Service Skills. PREFERRED: 1-2 years experience. STNA ... family experience oriented environment and acts as a change agent to meet the rapidly changing census and needs...safe transportation and environment for patients. The PCA is cross trained to support the clinical and clerical sides… more
- Crane Aerospace & Electronics (Elyria, OH)
- …Lindbergh in the 1930s. We have more than 150,000 fuel and lubrication pumps in service today and are proud to offer custom thermal management system solutions for a ... under the guidance of a supervising manager. Operate within cross -functional teams (engineering, manufacturing, quality, supply chain, business development, etc.)… more
- Coinbase (Columbus, OH)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... is expected and fully supported. * *Team* - The Agent Productivity Tools (APT) team is a vital part...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more
